Skip to main content
TrustRadius
PanTerra Networks

PanTerra Networks

Overview

What is PanTerra Networks?

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which…

Read more

Learn from top reviewers

Streams Review

Rating: 6 out of 10
October 15, 2024
Vetted ReviewVerified User
PanTerra Networks is used for our organization's phone system. We work remotely, so it is important to have a solid contact number for our donors, vendors, and others who need...
Continue reading
Verified user
Manager
PanTerra Networks2 years of experience

Eliminated the phone lines in our office thanks to PanTerra Networks

Rating: 10 out of 10
October 1, 2024
IncentivizedVetted ReviewVerified User
PanTerra Networks is our primary phone system. It's nice the system eliminated the phone lines in our office, and the system is hooked directly to the internet. Also, being ab...
Continue reading
Verified user
Manager
PanTerra Networks2 years of experience

Reviewer from Qcentus Technology Resources

Rating: 10 out of 10
September 19, 2024
Vetted ReviewVerified User
I am a technology services agent working across almost every vertical. My clients have a wide-variety of business challenges. The most common are: Cost Customer Service Experi...
Continue reading
Brad Tucker
Executive - Corporate
President
Blue Equinox
PanTerra Networks3 years of experience
Verified on LinkedIn

Best Call Center Dialer!!!

Rating: 10 out of 10
July 11, 2024
IncentivizedVetted ReviewVerified User
I use Streams VOIP by PanTerra for our call centers in Mexico. We can monitor agents on the phone. Phone service gives access to text messaging as well for a closer relationsh...
Continue reading
Peter Rizo
Director - Other
CEO
Baja Rizo Group
PanTerra Networks6 years of experience

We've had excellent experience over three different implementations now with PanTerra Networks.

Rating: 10 out of 10
March 20, 2024
IncentivizedVetted ReviewVerified User
PanTerra Networks is part of our portfolio of partners. We sell their services among a variety of different providers.
Continue reading
Jay Cruzan
Consultant - Sales
Owner
Caliber Voice and Data
PanTerra Networks1 year of experience
Log in with LinkedIn to see content from your network

How PanTerra Networks Differs From Its Competitors

Unified Communications

Our organization has only used the phone aspect of the different features that are mentioned to be offered as communications solutions above, so I cannot speak to cloud PBX, messaging, and file sharing. Those either weren't offered to our organization, or our organization has chosen not to …
Continue reading

Unified Communications

The Streams app has improved communication between departments. The auto attendants means less time fielding calls and quicker response from the Department the customer is contacting. The use of ATAs has provided a cos saving alternative to fax lines.
Continue reading

Unified Communications

It's absolutely improved our productivity. Their reporting made the biggest difference - Now we're able to see who's answering their phones or not, and which option our customers are selecting and what's happening after they are routed by our auto-attendant. Our customers are pleased as well with …
Continue reading

Unified Communications

PanTerra Streams has had a significant impact on our team's overall productivity. Firstly, the reliability of the platform has been a key factor in improving our productivity. With PanTerra Streams, we no longer have to worry about downtime or system malfunctions, as the platform is always …
Continue reading

Unified Communications

Imagine you have a group chat with your friends where you can all communicate with each other, send messages, and share files. This digital phone system is similar, but instead of using a chat app, you use a phone to talk to people. Just like in the chat, the information is sent and received using …
Continue reading

Unified Communications

For most of our users, they use little of the available technology. The office manager and myself use it to the fullest. It allows me to receive calls when I'm out of the office or on the shop floor. I frequently send large files through email and they ware rejected for size, so I use the smartbox …
Continue reading

Unified Communications

While we do not utilize PBX and file sharing I can say that I have tried file sharing and it works very well. For our company we have not had to dig into that too much. Messaging, as stated before has changed the way the sales team works with their customers allowing them to communicate in more …
Continue reading

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Business Basic

$17.95

Cloud
per month per seat

Business Plus

$24.95

Cloud
per month per seat

Professional

$29.95

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://panterrastreams.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12.95 per month per seat
Return to navigation

Product Details

What is PanTerra Networks?

Streams by PanTerra Networks offers unified communications features with live support


Supported in-house with no customer support phone scripts, call run-arounds, or support ticket juggling, users get 30-second live support from stateside technicians. Additionally:

  • PanTerra Data centers are redundant at every level to ensure 99.999% uptime.

  • Technical safeguards including Multi-factor Authentication to access controls, supporting compliance under the most rigorous mandates.


The PanTerra solution is supported through instant messages, by phone (simply dial 611 from any phone), desk share, or by email. Additionally, the vendor offers unlimited training for key team members for users who prefer to develop internal training and support resources.


Equipped for privacy, built for sensitive data

PanTerra's unified communications cloud boasts compliance with rigorous requirements for data protection. The Streams unified communication solution was built for Health Insurance Portability and Accountability Act (HIPAA) as well as the Health Information Technology for Economic and Clinical Health Act (HITECH), delivering the most secure unified cloud service in the industry.


Streams plays nice with existing technology

Write custom scripts with AppDesigner for customization, with popular open-API CRMs, SSOs, email clients, etc.


Four pricing tiers to fit any enterprise need

Available with pricing bundles as low as $13.95 per seat (with a 30% off discount available on request).


Managed cloud hosting

PanTerra's communications and collaboration platform is built and managed 100% in-house.

PanTerra Networks Features

Unified Communications Platform and Collaboration Features

  • Supported: Team messaging

Additional Features

  • Supported: cloud PBX
  • Supported: integrated softphone
  • Supported: mobile app
  • Supported: call center
  • Supported: video/screenshare conferencing
  • Supported: cloud storage & file sync/share
  • Supported: business analytics

PanTerra Networks Screenshots

Screenshot of Advanced Collaboration Features - Streams is an end-to-end cloud communications, collaborations, and file sharing suite.Screenshot of AppDesigner - PanTerra can set up the platform before deployment, but turn-key tools are offered to do more with its open API.Screenshot of Analytics & Reporting - Access to analytic performance data is customizable and available for the life of your account.Screenshot of Device Safeguards - PanTerra IP Phones utilize TLS, HTTPS certificate management, call server redundancy, and SRTP for voice. Additionally, PanTerra's built-in mobile security features allow lockout of stolen devices and admin tools support immediate reassignment of user content.

PanTerra Networks Videos

Getting Started with PanTerra Streams Business Phone Systems
Rethinking Organizational Comms Post-2020

PanTerra Networks Integrations

PanTerra Networks Competitors

PanTerra Networks Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

PanTerra Networks Downloadables

Frequently Asked Questions

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed hardware or software.

PanTerra Networks starts at $12.95.

8x8 Work, RingEX, and Vonage Business Communications are common alternatives for PanTerra Networks.

Reviewers rate Hosted PBX and Online Fax highest, with a score of 9.1.

The most common users of PanTerra Networks are from Small Businesses (1-50 employees).

PanTerra Networks Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)10%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

View all reviews
(1-5 of 64)

Best Call Center Dialer!!!

Rating: 10 out of 10
Incentivized
July 11, 2024
PR
Peter Rizo
CEO
Baja Rizo Group (Telecommunications, 11-50 employees)
Vetted Review
Verified User
PanTerra Networks
6 years of experience
Support Rating
0
I would rate overall support 10 out of 10. They are quick to respond to any request and also very efficiently. I have never had an issue at all. Whether its to add new users or to change or add a phone number to your call back system. They are quick and easy

Streams Review

Rating: 6 out of 10
October 15, 2024
Verified User
Manager in Finance and Accounting
Religious Institutions Company, 11-50 employees
Vetted Review
Verified User
PanTerra Networks
2 years of experience
Support Rating
10
Customer service has been very easy to get ahold of, and they have been very helpful in addressing the problem that I am facing as well as providing a solution to the issue. My coworkers have shared the same feedback on a number of occasions. The assistance was also came quite quickly.
Return to navigation