Skip to main content
TrustRadius
Parallels RAS

Parallels RAS

Overview

What is Parallels RAS?

Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device. Maltese company 2X Software developed the technology,…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Verified User
Consultant in Information Technology
Information Technology & Services Company, 1-10 employees
Verified User
Director in Information Technology
Transportation/Trucking/Railroad Company, 1001-5000 employees
Return to navigation

Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.parallels.com/products/ras/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $120 per year per user
Return to navigation

Product Details

What is Parallels RAS?

Parallels® Remote Application Server (RAS) is a remote work solution that provides secure virtual access to business applications and desktops on any device or OS—from anywhere. The platform offers an agile, cloud-ready foundation and end-to-end security fueled by a centralized management console with granular policies. Companies can leverage on-premises, hybrid, or public cloud deployments and integrate with existing technology like Microsoft Azure and AWS. Parallels RAS aims to give organizations the flexibility, scalability, and IT agility to adapt to changing business needs. Parallels RAS offers a single, full-featured licensing model that includes 24/7 support and access to product training. The vendor states its key benefits include:

  • User experience—work from anywhere, on any device.
  • Enhanced data security and compliance—centralized management console with granular policies.
  • IT agility and business readiness—flexible hosting solutions to scale and adapt.
  • Total cost of ownership—supports BYOD and includes a simple licensing model.
  • Always-on support—access to 24/7 support and training at no additional cost.

Parallels RAS Features

  • Supported: Advanced access controls: Secures corporate data with a client group policy in the Parallels RAS Console. Centrally manages and controls access by user, group, or device.
  • Supported: Multifactor authentication: Requires users to authentication access via two-factor or smart card authentication. Parallels RAS also integrates with third-party security solutions.
  • Supported: Encryption protocols: Parallels RAS Secure Gateway supports SSL and FIPS 140-2 encryption, helping organizations adhere to data compliance policies such as PCI DSS, HIPAA, and GDPR.
  • Supported: Centralized monitoring: Transforms raw data into custom visual reports to show traffic and resource usage from network infrastructure. Centrally monitors day-to-day user activities.

Parallels RAS Screenshots

Screenshot of Parallels RAS supports on-premises, private and public cloud providers, including Azure and AWS, from a single console.Screenshot of The Parallels Web Client is accessible from any HTML5 browser or choose one of the many local clients.Screenshot of Parallels RAS integrates MSIX app attach for modern, dynamic app delivery.Screenshot of Parallels RAS supports multiple MFAs for security and flexibility.Screenshot of Integrated Let's Encrypt security certificates, to issue and manage certificates in Parallels RAS.Screenshot of Expression-based filtering makes it easier to set policies in the Parallels RAS.Screenshot of Visual reporting in the Parallels RAS Management Console is used to monitor and troubleshoot issues.

Parallels RAS Videos

This video shows how to deploy virtual apps and desktops via Parallels RAS in Azure by using Parallels RAS in the Azure Marketplace. This is a fast way to create a proof of concept (POC) or test environment.
This video demonstrates the steps an administrator takes within the Parallels RAS Console to successfully deliver services to end users via Amazon EC2.
Parallels RAS themes allow an organization to transform what the user sees when they access resources delivered via Parallels RAS. For example, custom branding (white labeling) can be applied, a custom URL can be set for the end user, and access can be locked down to specific ...
 Show More
MSIX app attach is an Azure Virtual Desktop feature. It provides application modernization, improves application lifecycle management, and reduces hardware footprint and IT management overhead by using fewer templates. Parallels RAS brings MSIX app attach technology to RDSH,...
 Show More
Automated certificate management with Let's Encrypt integration.
Parallels RAS includes cloud cost-reduction capabilities, including autoscaling, power management, and automated image optimization. Parallels RAS adds more cost-reduction measures by extending cost-saving capabilities to storage. When the virtual machine (VM) is not running...
 Show More

Parallels RAS Integrations

Parallels RAS Competitors

Parallels RAS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Windows Server 2008R2, 2012/R2, 2016, 2022, Windows 7, 8/8.1, 10, 11
Mobile ApplicationAndroid, Mobile Web, iPadOS
Supported LanguagesEnglish, German, Japanese, Russian, French, Spanish, Italian, Portuguese, Simplified Chinese, Traditional Chinese, Korean

Parallels RAS Downloadables

Frequently Asked Questions

Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device. Maltese company 2X Software developed the technology, but was acquired by Parallels (in Seattle, WA) in February, 2015 to extend their cross-platform support solutions.

Parallels RAS starts at $120.

Citrix DaaS, VMware Horizon, and VMware Horizon Cloud Service on Microsoft Azure are common alternatives for Parallels RAS.

Reviewers rate Availability highest, with a score of 9.6.

The most common users of Parallels RAS are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(240)

Attribute Ratings

Reviews

(1-25 of 128)
Companies can't remove reviews or game the system. Here's why
August 21, 2023

Parallels Remote Application Server is our go-to Citrix replacement because of it's easy implementation and security options (SAML)

JM
Jan Mangelschots
System Architect
Netropolix (Information Technology & Services, 51-200 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
Overall a good rating, we had some issues with a long-lasting bug but in general, support was very helpful. In some cases, the response times could be a bit better but this might be a result of COVID and workload, all in all, good support with extensive knowledge base documents.
May 04, 2023

Easy to use with great value

Verified User
Consultant in Information Technology
Computer Software Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Good support in place if required, very helpful when it comes to upgrades or any issues faced. The support team is knowledgeable, friendly, and quick to respond to issues The company also provides a range of online resources, including a knowledge base, documentation, and forums, which can be helpful before raising a ticket
October 27, 2022

Progressive Platform for Remote Management.

MT
Martyn Ticko
Management Information Systems Director
Lift Accounting (Accounting, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Parallels Remote is manageable in creating rational communications, where perfect business assistance through direct communications is well enhanced. Furthermore, Parallels Remote is universally acceptable, where suitable live chat and communication through instant business engagement are well enhanced. Finally, Parallels Remote is friendly, and it makes proper follow-up for new users.
October 27, 2022

Sustainable and Efficient Remote Enhancement Platform.

MT
Madrina Tyson
Systems Software Engineer
BeWorks (Accounting, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Parallels Remote delivers maximum assistance to users, more so the new subscribers who still need proper guide on the procedures of working with Parallels Remote. Again, Parallels Remote generates constant energy, where systematic follows up after the subscription is made and rational engagement is maintained to have a perfect work environment.
October 20, 2022

Substantial Virtual Support Program.

EM
Ephah Mikson
Systems Developer
BeWork (Accounting, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Parallels Remote has an extremely responsive support system, which has credible solutions to questions that get raised. More so, Parallels Remote makes a follow-up, which is perfect customer support or after-sales service. Again, Parallels Remote has credible chat options, though it also includes the live calls for the assistance required.
October 12, 2022

Parallels RAS has more than delivered on our expectations

Verified User
Team Lead in Research & Development
Banking Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
For the most part, Parallels Remote Application Server support has been absolutely wonderful and very responsive. The only caveat to that would be one issue that we have with IP filtering for applications when logging in with the Parallels client (not from the browser). We've addressed it with their support team but they've brushed it off and it's still unresolved. We have a work-around for this but it's not a good solution.
September 15, 2022

Does what it needs to do.

Verified User
Professional in Information Technology
Information Technology & Services Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
We've had to interact with Parallels support a handful of times over our use; the bugs we reported to them were very quickly solved (less than two weeks), and they were generally very efficient at figuring out our issues. We've never had any questions unanswered by them, and they've been quite educational throughout the experience, giving us pointers and tips on how to better use our infrastructure.
September 07, 2022

Very Happy with Parallels Remote Application Server

Verified User
Director in Information Technology
Fine Art Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
The support is excellent. You do not have to navigate through a level 1 team that doesn't know the answers to anything. You are quickly connected with a well-educated and knowledgeable support person. The sales team is also well engaged and reaches out when they see you've opened a ticket. This shows a nice commitment.
August 17, 2022

A solid product for a good price, but support is mediocre

Verified User
Administrator in Information Technology
Airlines/Aviation Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
3
This is the one point where Parallels falls down. We had issues with baggage tag printers in our environment either not printing well or at all when printing from Parallels. It took many week, and multiple sessions, and I don't think we ever got it to work. Granted, this is a very specialized case, but while we were working on it, it never felt like the support was all that knowledgeable or motivated to assist.
August 17, 2022

In our organization Parallels RAS allows users to access sensitive data with 2FA worldwide

Pavel Gavronsky | TrustRadius Reviewer
Pavel Gavronsky
Information Technology Engineer in ESA (European Space Agency)
Altec SPA Germany (Aviation & Aerospace, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
6
I have not so good experience with Tear-1 support team, however as soon as my problems were moved to the next level of support, the picture changed drastically. Guys from Tear-2 were all professionals and handled all the tickets very fast.
August 12, 2022

Goodbye Citrix.... hello Parallels Remote Application Server

Ryan Snelson | TrustRadius Reviewer
Ryan Snelson
Director Of Technical Services
IDT Support Solutions Ltd (Computer & Network Security, 1-10 employees)
Score 9 out of 10
Vetted Review
ResellerIncentivized
Support Rating
10
So Parallels Remote Application Server is designed in such a clever way that you don't need too much support. On the two occasions we have been in touch with support, they have been quick to respond with solid information. Not just sending over a KB article and saying work it out on your own. They want to learn the system so they can help you benefit from the product fully.
August 04, 2022

Parallels Remote Access Server can help make users more secure and productive.

Brandon Barrett | TrustRadius Reviewer
Brandon Barrett
VP of Operations
TurnKey Solutions, LLC (Information Technology & Services, 11-50 employees)
Score 9 out of 10
Vetted Review
ResellerIncentivized
Support Rating
7
When we've interacted with the support they have always been competent, but not always timely with a response. The good experiences definitely outweigh the bad, but there is room for improvement.
Return to navigation