Parallels RAS

Parallels RAS

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Top Rated
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Score 9.4 out of 100
Top Rated
Parallels Remote Application Server

Overview

Recent Reviews

Best and Easy RAS Solution

9 out of 10
June 20, 2022
We publish our ERP systems through RAS to remote users. This includes our branch offices, roaming users, and remote locations. For some of …
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Controllers may love this.

8 out of 10
April 04, 2022
I'm the controller of the company and all the tools are in a cloud system for me to access it from different places (work or home), …
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Falling behind the competition

5 out of 10
March 26, 2022
The goal with Parallels Remote Application Server was to make a few specific Windows applications available remotely and in emergencies …
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Awards

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Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Parallels RAS?

Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device. Maltese company 2X Software developed the technology, but was acquired by…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.parallels.com/eu/products/r…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Amazon WorkSpaces (VDI)?

Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces removes the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI),

What is VMware Horizon?

VMware Horizon is desktop virtualization software, from VMware.

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Parallels RAS?

Parallels® Remote Application Server (RAS) is an all-in-one application delivery and virtual desktop infrastructure (VDI) solution that enables users to work remotely from anywhere, on any device, at any time. The cloud-ready software is designed to enable organizations to centralize IT infrastructure management, integrate with Windows Virtual Desktop, streamline multi-cloud deployment, reinforce data security and improve IT process automation. Its architecture enables organizations to adapt to critical business demands. The vendor states its key benefits include:

  • Outstanding user experience (UX) on any device
  • Enhanced data security
  • IT agility and business readiness
  • Easy deployment, configuration and maintenance
  • Reduced total cost of ownership (TCO)

Parallels RAS Screenshots

Support for Apple iPad Multitasking
The iOS Client for Parallels RAS 17.1 supports iPad multitasking features such as Slide Over and Split View, allowing for the simultaneous use of apps.Parallels RAS streamlines management of user identities from different organizations by supporting the Security Assertion Markup Language (SAML) 2.0 authentication mechanism.With Parallels Client, users can securely access remote applications and desktops from Linux devices.With Parallels Client, users can securely access remote applications and desktops from Windows devices.Work with Windows desktops and applications in any HTML5 browser

Parallels RAS Videos

Parallels Remote Application Server (RAS) - Accelerated File Retrieval
Parallels Remote Application Server (RAS) - FSLogix Integration
Parallels Remote Application Server (RAS) - RDSH & VDI Local Storage Distribution

Parallels RAS Downloadables

Parallels RAS Integrations

Parallels RAS Competitors

Parallels RAS Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac, Windows Servers 2008/R2, 2012/R2, 2016 and 2019
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, German, Japanese, Russian, French, Spanish, Italian, Portuguese, Simplified Chinese, Traditional Chinese, Korean

Comparisons

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Frequently Asked Questions

What is Parallels RAS?

Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device. Maltese company 2X Software developed the technology, but was acquired by Parallels (in Seattle, WA) in February, 2015 to extend their cross-platform support solutions.

What is Parallels RAS's best feature?

Reviewers rate Support Rating highest, with a score of 8.9.

Who uses Parallels RAS?

The most common users of Parallels RAS are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews

(1-25 of 101)
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Score 10 out of 10
Vetted Review
Reseller
Review Source
Every problem we had so far could either be solved directly by support or a request was created in development so that the feature is now ready in the next Parallel Remote Application Server version. Good manufacturer support is very important and unfortunately not good with some competitors.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Overall a good rating, we had some issues with a long-lasting bug but in general, support was very helpful. In some cases, the response times could be a bit better but this might be a result of COVID and workload, all in all, good support with extensive knowledge base documents.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Although we've rarely needed support with the product, when we first purchased Parallels, there was always someone on hand to help walk us through the product, and an in-depth presentation of the product, along with a full trial. Later into being well-established with the product, the few questions we have had have always been promptly responded to by someone that is knowledgeable about our question and resolved the question painlessly.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We've only had to contact the support team a handful of times but when we have had to contact support we usually receive a response within a few hours. In one incident we found a bug in the HTML5 code and within a month we were given a patch to resolve the issue.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I've used support a few times, they are quick to answer and get hands-on into the actual configuration and when needed have escalated and followed up on support questions that could not be answered without further log collection and analysis.
Score 5 out of 10
Vetted Review
Verified User
Review Source
While the sales team talked big during the demo, trial, and initial days of our installation, they totally disappeared by the time I paid the bill. Tech Support was unable to provide the technical support level that the sales team led me to believe I would get. No one reached out about the renewal or to check in about our experience.
Score 10 out of 10
Vetted Review
Verified User
Review Source
With Parallels Remote Application Server, the support could be better. Whenever you have an issue, they run through the same set of pre-tests, most if not all of which you have carried out prior to calling, but they insist they perform those first. Time-wise, they are quite good at getting back to you within a short space of time, but they have a terrible habit of just remoting in and fixing it instead of explaining what they have done or what was the cause.
Ryan Snelson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
So Parallels Remote Application Server is designed in such a clever way that you don't need too much support. On the two occasions we have been in touch with support, they have been quick to respond with solid information. Not just sending over a KB article and saying work it out on your own. They want to learn the system so they can help you benefit from the product fully.
Herbert Burt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
In those few instances where there are issues, we can always feel confident that we can get them resolved quickly. With both online and voice support options, their technical staff is readily available and fully knowledgeable. If the problem is theirs they own it, if not they help to guide us to the proper support.
Rob Booth | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The few times we have had to contact Parallels support they have been excellent in helping to troubleshoot issues responding to and resolving tickets accurately and efficiently. Parallels provide comprehensive information about upcoming software updates and upgrades and will listen to feedback in the form of feature requests.