TrustRadius Insights
Users of Patrol Points have found the software to be highly effective in addressing various business problems related to security …
Overview
What is Patrol Points?
Patrol Points is a cloud-based physical security management solution designed to help security companies and property managers streamline their patrol guard checkpoint experience. With this software, users can create routes and interactive checkpoints for their security guards to follow while conducting...
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What is Patrol Points?
Patrol points is a real-time security guard tour system designed to help guards completed their security patrol efficiently from a smart phones using NFC technology. Patrol points comes with a security checkpoint system, reporting, incident reporting, parking management, security logs, key tracking…
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://patrolpoints.com/features
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Product Demos
ai demo in ue4 - guards and turret
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Product Details
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- Tech Details
What is Patrol Points?
Patrol Points is a cloud-based physical security management solution designed to help security companies and property managers streamline their patrol guard checkpoint experience. With this software, users can create routes and interactive checkpoints for their security guards to follow while conducting patrols through the premises. This system makes it easy to log incident reports on-site, as well as notify other staff members of upcoming patrols.
The software also comes with a range of useful features that aid in perimeter patrolling and incident reporting like personnel tracking, device scanning, image capturing, reporting tools for generating real-time analytics synced directly with the security dashboard. Additionally, Patrol Points provides offline accessibility if there is no network connection available during use cases for situations where data connectivity could be limited. The package includes parking management solutions such as access control and key tracking systems making it easier for organizations to maintain secure logs when needed. Overall, Patrol points appear to provide robust facilities management technology geared towards securing public spaces by streamlining key aspects of site resource monitoring across remote areas or multiple sites in one place.
Patrol Points Features
- Supported: Security Patrol
- Supported: Reporting
- Supported: Parking Management
Patrol Points Screenshots
Patrol Points Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | canada, united states |
| Supported Languages | English, french, Spanish, Portuguese |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of Patrol Points have found the software to be highly effective in addressing various business problems related to security management, particularly in the context of condominiums. One key use case is the seamless reporting and data syncing with Condo Control Central. Users have praised the product for its ability to resolve previous issues in this area, with the CCC dev team being involved and helpful in resolving bugs promptly. This feature ensures that security teams can accurately document incidents, generate reports, and maintain a synchronized database of information.
In addition to reporting and data syncing, the highly responsive support team has been instrumental in quickly resolving any issues that arise. Users have commended the team's efficiency in providing assistance when needed. This level of support ensures that security operations run smoothly, allowing users to focus on their core responsibilities without significant disruptions or downtime.
Moreover, Patrol Points' functionality has impressed users even after long-term usage of up to 5 years. Its comprehensive features cater specifically to the needs of businesses providing security services. By addressing business problems such as efficient incident reporting and responsive support, Patrol Points enables security companies to streamline their operations and enhance overall client satisfaction.
Overall, users have had a very good experience with Patrol Points, leading to a high level of satisfaction. The software is recommended for companies involved in providing security services, particularly those operating in condominiums. By offering reliable solutions to common security management challenges, Patrol Points proves itself as a valuable tool for ensuring the safety and well-being of residents while enhancing operational efficiency for security providers.
Helpful Features: Users have found the features of Patrol Points, especially the parcel management, to be very helpful. Several reviewers have appreciated the software's ability to streamline their parcel management processes and increase efficiency.
Simplicity and Ease of Use: The simplicity and ease of use of Patrol Points have been highly praised by users. Many customers have commended the software for its intuitive user interface, making it easy for them to navigate and perform their tasks efficiently.
Increased Accountability: Reviewers have highlighted that Patrol Points has increased accountability for security teams and board members. By providing instant access to patrol reports and allowing easy review of patrols conducted, the software ensures transparency and enhances oversight in patrolling activities.
Reporting Section Limitations: Some users have mentioned that the reporting section does not offer the same reports as the individual reports through the security and concierge section. This has been reported by multiple reviewers, but it is important to note that the issue is currently being addressed by the development team.
Glitches and Navigation Issues: Several users have experienced glitches while using Patrol Points, which sometimes require them to click multiple times to access certain features. Additionally, some reviewers found it difficult to differentiate between options on the home screen, suggesting that clearer labeling would improve navigation for new users.
Lack of User-Friendliness: A common sentiment expressed by a number of users is that Patrol Points could be more user-friendly. Specifically, they feel that making the software more intuitive would greatly enhance its usability and overall experience. While this feedback highlights an area for improvement, it is worth noting that other reviewers believe that despite this drawback, Patrol Points remains a valuable asset due to its cost savings.