Name: Patronum
Rating: 8.5 (2 reviews)
Author: Bespin Labs Ltd

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Academic Advising

Education

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Corporate Social Responsibility (CSR)

Desktop Publishing

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Enterprise

Accounting

Investor Relations

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Build Automation

Cloud Storage

Continuous Delivery

Converged Infrastructure

Data Center Cooling

Data Fabric

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Threat Intelligence

Value-Added Resellers (VARs)

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Audio Editing

Content Management

Email Marketing

Gamification

Local Marketing

Marketing Automation

Press Release Management

Product Information Management (PIM)

Screen and Video Capture

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Quote to Cash

Sales Coaching

Sales

Cloud Infrastructure Entitlement Management

Security

Apparel

Chargeback Management

Dental

Financial Services CRM

ID Card

Internet of Medical Things

Nonprofit Fundraising

Oil and Gas

Vertical-Specific

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Patronum has proven to be a game-changer for managing Google Workspace, successfully solving major problems that Google Support couldn't handle. Users have praised the product for its ability to simplify Google Workspace management, making work easier and more efficient. As a centralized platform for retail marketing and sales management, Patronum facilitates collaborations, proposals, and client presentations while upholding the company's branding even during high traffic. This not only saves time but also provides valuable insights into customer expectations, allowing users to focus on improving sales and engaging with lead generation prospects.

One of the standout features of Patronum is its long trial period, which allows users to thoroughly explore all the available features and settings before committing. The customer service provided by Patronum is highly regarded, with quick response times and impeccable support throughout the entire user experience journey. The tool's drive feature, particularly its ability to seamlessly move files between shared drives, has been widely praised for its usefulness. Users have lauded the smoothness and effectiveness of both the pre-sale process and deployment of Patronum.

Not only does Patronum excel in retail marketing and sales management, but it also proves to be an invaluable tool for Google Workspace in education management. It covers various aspects such as groups, signatures, and contact sharing, simplifying these processes for educational institutions. The technical support provided by Patronum is stellar and highly recommended by users. By automating tasks such as setting up labels, rules, managing contacts, and signature management, Patronum saves users countless hours of effort on redundant and repetitive tasks.

Overall, Patronum has established itself as the go-to solution for hassle-free Google Workspace management across multiple industries. Its user-friendly interface, reminiscent of a native Google app, coupled with its extensive functionality, has garnered high praise from users. Whether it's browsing users' Google Drives and Shared Drives or efficiently managing leave and onboarding features, Patronum proves to be an invaluable tool. Users have also commended the responsive and helpful team at Patronum, who consistently provide excellent user support. The product solves the pain points of creating and managing Google Workspace users, particularly for fast-growing organizations, offering fully automated onboarding and offboarding, contact sharing, calendar management, task sharing, and Google Drive management. By using Patronum, users are able to save hundreds of hours that would otherwise be spent on redundant and repetitive tasks.

Easy navigation and intuitive user interface: Users have consistently praised Patronum for its easy-to-navigate platform and intuitive user interface, making it effortless to perform tasks efficiently. Several reviewers have mentioned that the user-friendly design of Patronum allows them to quickly find the features they need without any confusion or complexity.

Fantastic support team: Many users have expressed their appreciation for the fantastic support team of Patronum, noting their exemplary support and attentive approach to addressing user concerns. Reviewers have highlighted that the support team is responsive, helpful, and goes above and beyond to assist users during both the trial period and after going live with Patronum.

Powerful features for efficient control: Numerous reviewers have commended Patronum for its powerful features, particularly in controlling drives more efficiently. Users have found it easy to identify and take action against delinquents using Patronum's robust capabilities. The ability to manage onboarding/offboarding processes, set up contact sharing, automate tasks within Google Workspace, and centrally manage various components of users' lifecycles were also mentioned as valuable features by multiple users.

Lack of Intuitive Interface: Some users have expressed that the user interface of Patronum is lacking in clarity and intuitiveness. They have mentioned that certain features are not clear without seeking assistance from support, indicating a need for more user-friendly design and improved clarity.

Difficulties with Signature Editing: A few users, particularly those who are not familiar with HTML, have reported difficulties with signature editing. Although the Patronum team has made efforts to assist users promptly, some reviewers suggested that improvements could be made to make the editing process more accessible for non-technical users.

Need for Improved Documentation: While users appreciate the support received via email, there is a desire among some reviewers for a more robust online documentation system. They suggest that enhancing the documentation would provide additional resources for self-help and improve overall user experience.

XL: more than 4,000 users

L: 1,000 - 4,000 users

M: 250 - 999 users

S: 1-249 users

ShareGate is an Microsoft 365 migration and governance platform that focuses on simplicity, boasting over 100,000 IT pros as users.

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SaaS Management

Likelihood to Recommend

Bespin Labs Ltd

Patronum 2024-06-11 10:42:21

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SaaS Management Platforms

Patronum helps us manage our Google accounts, and provides automation that is not available directly in the Google Workspace admin console or tools. It helps with other settings that are only available via API as well.

Delegate management
Email forwarding management
Email Signature Management

Sometimes the web app is a little flaky
Some actions are a bit slow
The contact management was difficult for us to use

Saved time
Easier access to things like delegation and forwarding
Easy to audit things like delegation and forwarding

Patronum

Overview

What is Patronum?