Overview
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
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Best HCM System I have used
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Paycom - Providing All You Can Objectively Manage - All in one easy to use platform!
Thank you Paycom!
Paycom is the best HRIS System
Paycom
Amazing Product - You won't be disappointed!
Takes the worry out of HR!
Inspection Technician Solution.
Paycom Review
Saving time and money!
Pricey but worth it
How Paycom Differs From Its Competitors
HR Consolidation
Self-Service
HR Consolidation
Self-Service
Self-Service
HR Consolidation
Self-Service
HR Consolidation
Self-Service
HR Consolidation
Self-Service
HR Consolidation
Self-Service
For information that is not easily updated in app, quick hotlinks are available that direct right to the data source for further follow-up.
HR Consolidation
Self-Service
Self-Service
Self-Service
HR Consolidation
Self-Service
Self-Service
HR Consolidation
Self-Service
Our employees have full …
HR Consolidation
Self-Service
HR Consolidation
Self-Service
Self-Service
HR Consolidation
Self-Service
HR Consolidation
Self-Service
Self-Service
Self-Service
Self-Service
HR Consolidation
Awards
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Popular Features
- Update personal information (367)8.282%
- Direct deposit files (359)8.080%
- Pay calculation (359)7.979%
- View and generate pay and benefit information (364)7.878%
Reviewer Pros & Cons
Video Reviews
4 videos
Pricing
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.
What is Workable?
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Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 7.3Employee demographic data(324) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 6.8Employment history(310) Ratings
Employment history is the ability to track previous positions held.
- 7Job profiles and administration(311) Ratings
Job profiles and descriptions can be created and edited.
- 6.6Workflow for transfers, promotions, pay raises, etc.(312) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 5.9Organizational charting(234) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.9Organization and location management(270) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 6.8Compliance data (COBRA, OSHA, etc.)(256) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 7.9Pay calculation(359) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 6.4Support for external payroll vendors(47) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.7Off-cycle/On-Demand payment(13) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.6Benefit plan administration(307) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8Direct deposit files(359) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 7.1Salary revision and increment management(294) Ratings
Salary revision is the ability to modify individual employee pay.
- 7Reimbursement management(199) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 7.4Approval workflow(311) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.5Balance details(311) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.7Annual carry-forward and encashment(258) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 7.8View and generate pay and benefit information(364) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.2Update personal information(367) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 7.6View company policy documentation(326) Ratings
Employees can review company handbook, and corporate policy documents.
- 6.4Employee recognition(177) Ratings
thank a team member
- 7.7View job history(291) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 4.9Tracking of all physical assets(26) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.4Report builder(312) Ratings
Report builder allows custom reports to be created using a GUI.
- 6.5Pre-built reports(309) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 5.8Ability to combine HR data with external data(55) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.4New hire portal(310) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 6.7Manager tracking tools(268) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 4.2Corporate goal setting(36) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 6.3Individual goal setting(168) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 4.8Line-of sight-visibility(35) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 6.4Performance tracking(177) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 6.8Performance plans(209) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 6.7Performance improvement plans(198) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 6.7Review status tracking(202) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.1Review reminders(209) Ratings
System can generate reminders to ensure review completion timeliness.
- 6.3Multiple review frequency(187) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 9.1Create succession plans/pools(24) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 6.8Candidate ranking(30) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 5.8Candidate search(33) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 5.4Candidate development(29) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 6.9Job Requisition Management(195) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.2Company Website Posting(192) Ratings
Software allows postings to be displayed on the company website
- 6.5Publish to Social Media(154) Ratings
Software provides ability to publish postings to social media sites
- 6.9Job Search Site Posting(178) Ratings
Software provides ability to publish postings to top job search sites
- 6.2Duplicate Candidate Prevention(165) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 6.6Applicant Tracking(201) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 6.1Notifications and Alerts(204) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Paycom?
Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.
Paycom Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Individual goal setting
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paycom Screenshots
Paycom Videos
Paycom Competitors
Paycom Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(684)Attribute Ratings
- 8.3Likelihood to Renew20 ratings
- 9.1Availability1 rating
- 8.2Performance1 rating
- 8.4Usability23 ratings
- 9Support Rating51 ratings
- 7.3Online Training1 rating
- 6.4In-Person Training1 rating
- 7.8Implementation Rating6 ratings
- 5.5Configurability1 rating
- 5.5Product Scalability1 rating
- 5.5Ease of integration1 rating
- 8.3Vendor pre-sale2 ratings
- 4.9Vendor post-sale2 ratings
Reviews
(26-50 of 390)Paycom Saves Time and Money!
- User-friendly
- Great reporting feature
- Employee-driven
- Ability to edit job postings
- More transparent billing
Paycom for Human Resources
- Benefits Administration
- On-boarding Process
- Managing HR Documents in Personnel Records
- Talent Management
- Adding Insurance Carriers to eliminate enrollment for employees
Paycom Delivers!
- Great phone app
- Built in training modules available as needed
- Paycom does live trainings with all levels of staff
- User friendly system
- System data dumps could use work, not always accurate
Everyone should use Paycom
It's one of the easiest processing systems to use for Payroll, Billing, Onboarding, and Management for a company in different industries.
- Easy to use, self explanatory sections
- The Help section is very useful
- Keeps track of edits
- Options to show where to make a change such as 'report to'
- Suggests to show what is needed to make changes such as name change, etc
Having the options to change views from Client side to an Employee portal view helps when an employee is describing a page they are having issues on. It's easier for myself to see what they see to better assist them in.
Paycom Is a Game Changer! 6 Years and Counting!
- Excellent Customer Service
- Payroll Processing and Tax Filing Administration
- Reporting Capabilities
- Employee Self Service Module
- Excellent System Training Videos and Resource Manuals
- Intuitive System Design
- Setting up manager access is a clumsy and burdensome process. I would like to see Paycom revise this process so that system administrators do not have to set employees up with separate manager login credentials for client side access. It would be great if employees could toggle between their ESS and manager profiles without having to first set up their client side access with a separate set of login credentials.
PAYCOM GETS IT DONE
- File state and federal taxes in compliance agencies
- Technical Support
- Contacts government agencies when issues arise involving state taxes, IRS, child support etc...
- Submits and maintains withholding orders from government or legal entites
- Would like some extended reporting features
Paycom makes Payroll Easy, but it could be easier.
- Payroll Managment
- Time Off Requests/Approvals
- Onboarding
- Navigation
- User Adoption of New Functionality
The one place Paycom has room to improve is to make adding functionality more accessible. Every time our HR Manager adds something new, it requires one or more meetings with a Paycom salesperson to get the functionality added. A more user friendly, online adoption system would probably encourage our HR manager to add more services to the system.
Just better.
- Training
- Elimination of redundancy.
- Ease of use.
- Provide for the direct submission of Payroll Based Journaling to CMS.
Best and most robust payroll system on the market!
We are able to streamline onboarding to a faster more efficient process. Which is the same with benefits, payroll, pto, and expenses.
The prior vendor did not have a robust phone app which prevented us from being as efficient. Now employees can make all changes on their phones. The PTO app allows employees to view their balance well into the future and it is easier to remove PTO. The managers love how easy it is to approve. The streamlined process for expenses is greatly appreciated. Being able to pull the file instead of manually enter is great. The onboarding system has saved over an hour per employee of HR's limited time as a 2 person department for 150 employees. Lastly, being able to have employees complete benefit enrollments on their phones has also reduced HR's onboarding process. Very efficient and effective system.
- System is true single platform and updates in real time, more efficient. When I make a change it updates immediately. Never been kicked out of the system trying to change a function.
- Reporting function is the best I've ever used. Easy to use and fast!
- Easy to navigate, employees like the intuitiveness of the system
- Better PTO system than competitors.
- Best phone app on the market for payroll
- Having pay effective date changes. In prior systems I would update a pay with an effective date and that would transfer to the time cards. This system if I update pay the timecards reflect updated pay through the last archived date. Makes it a little confusing.
- PTO and Hourly rates- the system does not look at a 40 hour work week for hourly employees. If someone has worked 36 hours and then uses 8 hours of PTO on a Friday the system then calculates it as 36 hours regular pay and 4 hours pto. Prior systems would reduce the regular pay to 32 hours and keep PTO at 8. I have to manually change this when I run payroll.
- Shift premium and PTO/Overtime- If a night shift employee uses PTO on a Friday with the same 36 hours issue, the overtime will go to the day shift rate rather than stay at the night shift time. The system shouldn't be looking at the PTO for OT calculation.
- Navigating forms. They removed the bar at the top of the page with an arrow/drop down menu to a side bar. The side bar is less efficient in my opinion. I have to click on the bar to be able to change which function I'd like to use. The top navigation was better.
- Scheduling and schedule adherence/payroll budgeting.
- Employee engagement
- Decent learning curve.
- Some support staff seem more knowledgeable than others.
I think the training videos for new employees are good.
I think the employee self service environment is intuitive for people to learn.
Paycom Performace
- Time and Attendance
- PAFs
- User Options
- Recruiter Dashboard - more user friendly
- Report Center - more user friendly
Please Stay Away
Paycom User Review
- Training users
- Ease of use
- Available help when needed
- In the ATS module easier way to cancel pre employment screening if client declines the offer
Great Experience!
- Paycom has excellent client support
- Paycom makes payroll extremely simple
- Clients would like the ability to create individual schedules each month/week for each employee inside the timekeeping section of Paycom
- When hiring a new hire that previously worked with a company that utilized Paycom, we run into major issues with getting them logged in due to the email address being recognized from the previous employer
Why Choose Paycom
- Constantly updating their offering
- Extremely user-friendly
- One-stop shop for employees to find anything that they need regarding their employment
- Customer service is outstanding
- Accessible by either web browser or phone app
- Very good notifying us of upcoming events, complete with flow charts and a to-do list
- During the open enrollment period, they are unreasonable about next year's benefit information.
- It would be nice if the payroll information would be updated immediately upon completing the payroll process instead of the next day.
Paycom - Making Payroll Easier
- Ease of use
- Customer support
- Employee self service
- Some of the ACA setup is clunky and cumbersome
- A year later we don't have the total rewards statement working correctly
- Shift work differentials were a pain to set up. It took >5 months of use before everything was configured correctly
My move from ADP to Paycom
- Ease of use - Self managed HR or any modifications its quicker than ADP
- Reporting- The reports are easier to use and customizable
- Navigation within app - It's just better in every way
- Little more flexibility with the employee self service for employees who refuse to use it.
Paycom is the easiest payroll company to use and definitely more bang for you buck
- Keeps me updated on new things that they implement.
- Has a personal rep for me to ask questions
- Offers free online classes to help get more acquainted with the new things
HIGHLY RECOMMEND -- The ease of Paycom
- Onboarding staff is simple
- Managing schedules with ease
- Generating multipurpose reports from an HR or financial/time management perspective is great!
- Pre-populating Management/User Templates
Robust System
- Tracking system - Payroll is very efficient in the way they track payroll
- New hires - very user friendly on getting new hires in the system
- Applicant tracking - keeps accurate records of who has applied for open positions.
- Contract templates - user friendly on creating templates for employees contracts
- Create a way to edit/recall a PAF form
- Answering phones calls could use some improvement
Paycom works for us!
- It puts employees in charge of their information and requires them to be more proficient/effective with input.
- Gives us one central location for benefits administration.
- Has great options for reports that can be customized to the information you need.
- It would be nice for changes made to an employee's timesheet to pull into an open payroll.
- When an employee is terminated during a pay period, that employee doesn't always pull into the next payroll (even though the are due wages).
Paycom... It's Worth the Change!
- Organizes and Manages payroll data with ease.
- The Paycom Support Teams are incredible.
- Easy to use.
- In displaying the effective dates for pay rates, it would seem more beneficial to display them on Form 1 rather than selecting another area to review the effective date.
- COBRA - Generating COBRA should come in as a notification if we forget to do it after we submit a PAF. Extra layer of protection that COBRA does get generated.
- Being able to export all courses in Paycom, in order to see a full list of course. names
Absolutely love.
- Customer Service
- Payroll Ease
- Implementation
- Expensive, have to pay for many different modules
Paycom helpful all-in-one tool
- Benefits Enrollment - it makes the process of enrolling for medical, dental, etc. super easy and straightforward
- Payroll - I really enjoyed the functionality of "test sample paycheck" whenever I was an hourly employee because it allowed me to budget for following weeks by seeing the exact amount my paycheck would be with deductions.
- Requesting Time Off - the layout for requesting time off and viewing accruals is very straightforward and user friendly. I like the calendar view it gives to submit requests.
- Performance Reviews - we originally did performance reviews in paycom, but switched that to another platform. It doesn't have an autosave function that I'm aware of and the layout is not visually pleasing if you're sitting and writing long text.
- N/A - it does most other things well
- N/A - it does most other things well
Love Paycom
- Easy to use.
- The specialists for help are extremely knowledgeable.
- All modules working together makes my team more efficient.
- Initial training could have been given more time. Position Management was not thoroughly reviewed, and we have come to realize that this is a major system driver.
- A lot of the initial set up was done for us, which seemed great at the time, but when it came time for us to handle items, we struggled.
- The cost is higher than most other systems and the billing is very confusing