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Paycom

Paycom

Overview

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

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Recent Reviews

Thank you Paycom!

9 out of 10
February 23, 2024
Incentivized
I am the Business Manager/HR and also Paycom administrator. I onboard new employees, make employee changes, and process bi-weekly payroll.
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Paycom

10 out of 10
February 16, 2024
Incentivized
This helps our team successfully streamline our payroll processes--so many resources all through one app!
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Takes the worry out of HR!

10 out of 10
January 31, 2024
Payroll & Talent management was a nightmare before as none of the systems intergrated, with Paycom everything is under one system. Paycom …
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Paycom Review

9 out of 10
January 23, 2024
Incentivized
We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and …
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Pricey but worth it

10 out of 10
January 02, 2024
Incentivized
It's our payroll system, so we use it daily. We use it to run payroll, post job ads, hire applicants, conduct employee performance …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (367)
    8.2
    82%
  • Direct deposit files (359)
    8.0
    80%
  • Pay calculation (359)
    7.9
    79%
  • View and generate pay and benefit information (364)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
03:00
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
01:56
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
01:28
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Pricing

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N/A
Unavailable

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.9
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.5
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

6.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.5
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.7
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.6
Avg 7.8
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Product Details

What is Paycom?

For 25 years, Paycom Software, Inc. (NYSE:PAYC) has offered businesses and their employees HR and payroll technology that provides direct access to their data. Paycom's Beti® technology enables employees to do their own payroll, so they are guided to find and fix costly errors before payroll submission. From onboarding and benefits enrollment to talent management, Paycom’s software streamlines processes, and gives employees access to their own HR information. Paycom can now serve businesses of all sizes in the U.S. and internationally.

Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
How a Global Company Expanded Its Employee Advantage
A Cosmetics Manufacturer Gets a Glow Up

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(684)

Attribute Ratings

Reviews

(1-25 of 49)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
The implementation process had already been completed when I started working for my current employer. I needed ALOT of assistance when I first started with the platform. The support I received both by phone and in the available online tutorials and webinars were exceptional. Our current Executive Client Relations Representative has also been a huge help in streamlining our processes and is ALWAYS willing to jump in to assist with an issue we may have difficulty resolving on our own.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
During implementation, there were lots of needs from Paycom and only one from me. They were very helpful in taking a lead and helping me get my data in great order for the crossover. We worked several evenings to get this up and running, and your team was magnificent to me. I had crying days, and your TEAM talked me through it and helped me understand that we got all the data and how much easier this was going to be. Thank you.
June 27, 2023

Helpful system!

Andrea Miedema | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Our implementation was easy and we had a great specialist for it. We've had various customer service reps, some have been great about getting back to us and ensuring we understand the system. With some recent issues, they did respond and quickly re-assigned us another CRR. They also have good help guides, webinars and manuals to really learn the system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
During the pandemic I was in close contact with Paycom and they provided customer service Erica LaFollette went above and beyond, so we were sad when she was promoted to a higher position. But her replacement Peyton Graham is just as great and helping and listening to our needs!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In the timekeeping system, we have been trying to find a solution to automate our point-tracking attendance system. Paycom was able to help us build an automated system to solve this problem.
Omar Fierros | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I’m the set up of contracts. Even though paycom does not have a function to distribute contracts, our rep was able to help us with a work around to create PDF documents and assign to employees as a contract. We are able to send, sing and receive contracts via employee self service.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
YES! When they assigned Ashley Morgan to our account in the summer of 2021. We were in desperate need for some training for our new president and new CFO. Ashley has absolutely saved us more times than I can count. She is such an asset to HH and to Paycom, in our opinion.
Traci Ball | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
When I did my first benefits open enrollment with Paycom I went in and tried to delete some information that was not relevant to open enrollment. Instead of doing that I deleted all of my employees open enrollment elections for that year, cringe! I called my dedicated specialist in a panic and he was able to reinstate almost of all the elections my employees had made. Had it not been for him, I would have had to do another open enrollment and ask my employees to do it all over again!
October 27, 2021

Happy customer

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Every single year during health benefits open enrollment. All the EDI specialists keep constant contact, via email, with me regarding every step of the implementation process. Very flexible in working directly with my insurance broker in the setup.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can't provide a time that Paycom DIDN'T provide exceptional support. From the day we started the transition process up until today, my TSR, Specialist and Account Executive or incredibly responsive!!! And if one of them is out of the office when I email for assistance, one of their team members answers for them equally as quickly!
Katie McKinlay | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Our Paycom Client Relations Representative goes over our account with us quarterly and makes sure that we have the support we need for the product. She's always available to tackle problems or questions we have about our account.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Paycom was great in helping us transition out from ADP to Paycom. We explained to Paycom that our vacation works a bit differently than other organizations - we are a staff union and the vacation is advanced to the employees prior to them earning it. In ADP, we constantly had to do manual adjustments based on their anniversary date - with Paycom, the process was seamless.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
when I had previously run our ACA reporting to create the annual 1095, it was a manual process to complete. It took me full week to enter and review, and then I had to personally mail all of the documentation. Paycom automated it for me and it now takes an hour. I also don't need to mail them myself and employees can see a virtual copy in their portal if they lose it.
Samuel Rodriguez | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
We had so many issues that we decided we will be switching providers again. For many of the issues we were having I had to demand speaking to leads, supervisors and managers. After explaining myself and the situation to them several times we finally got to work with Brandy Farmer and many of the issues we had on the late and wrong fillings are being corrected as i write this down. She was great and have been able to resolve many of the issues but I don't think that a customer needs to go to this length to get simple issues resolved.
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