Overview
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
Learn from top reviewers
A Comprehensive HR and Payroll Solution
Paycom Rocks
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Paycom Review.
Better Process with Paycom!
Paycom at Work
Fully on board with Paycom
Paycom solves all your payroll needs from Recruiting to managing employees!
Using Paycom
Paycom - makes Payroll a breeze!!
Paycom Solution
Paycom Does Suit our Needs
Paycom makes my job a lot easier
Paycom is awesome.
All-in-one and great customer care.
How Paycom Differs From Its Competitors
Implementation Satisfaction
Implementation Satisfaction
Implementation Satisfaction
Implementation Satisfaction
Implementation Satisfaction
HR Consolidation
Self-Service
And the Employees have access to all their information. …
HR Consolidation
Self-Service
HR Consolidation
Self-Service
HR Consolidation
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HR Consolidation
Self-Service
HR Consolidation
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HR Consolidation
Self-Service
HR Consolidation
HR Consolidation
Self-Service
HR Consolidation
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HR Consolidation
Self-Service
HR Consolidation
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HR Consolidation
Self-Service
Self-Service
HR Consolidation
were with.
Self-Service
HR Consolidation
Self-Service
HR Consolidation
Self-Service
HR Consolidation
- ACA reporting and benefits administration has been streamlined.
- Work time has been cut down to a few days.
- Flexibility in producing or editing reports either pre-prepared or thru report writer (manually thru drop-down menus with a few clicks).
- Easy submitting information.
- Weekly digital feeds to …
Self-Service
- Having their personal information at their fingertips from anywhere.
- Ability to make changes to personal information.
- Being able to print check stubs and WS-2 forms.
- Select their medical benefits.
- Adding comments to e-timesheet.
- Requesting time off.
- Verifying vacation and sick time totals.
HR Consolidation
Self-Service
HR Consolidation
Self-Service
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Video Reviews
4 videos
Pricing
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8Employee demographic data(337) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 8Employment history(323) Ratings
Employment history is the ability to track previous positions held.
- 7.4Job profiles and administration(325) Ratings
Job profiles and descriptions can be created and edited.
- 7.8Workflow for transfers, promotions, pay raises, etc.(326) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.1Organizational charting(246) Ratings
Organizational charting is the ability to create hierarchical charts.
- 8.1Organization and location management(283) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7Compliance data (COBRA, OSHA, etc.)(269) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.6Pay calculation(375) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 6.4Support for external payroll vendors(47) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.7Off-cycle/On-Demand payment(13) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 8.3Benefit plan administration(323) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.7Direct deposit files(374) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8Salary revision and increment management(309) Ratings
Salary revision is the ability to modify individual employee pay.
- 7.6Reimbursement management(209) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 7.9Approval workflow(325) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 8.1Balance details(325) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 8.2Annual carry-forward and encashment(269) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 8.5View and generate pay and benefit information(379) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.7Update personal information(382) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 8View company policy documentation(340) Ratings
Employees can review company handbook, and corporate policy documents.
- 6.6Employee recognition(184) Ratings
thank a team member
- 8View job history(302) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 4.9Tracking of all physical assets(26) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 7.7Report builder(326) Ratings
Report builder allows custom reports to be created using a GUI.
- 7.5Pre-built reports(323) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 5.8Ability to combine HR data with external data(55) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8New hire portal(325) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.8Manager tracking tools(281) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 4.2Corporate goal setting(36) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 7.1Individual goal setting(176) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 4.8Line-of sight-visibility(35) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.1Performance tracking(185) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.3Performance plans(218) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.3Performance improvement plans(206) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.6Review status tracking(212) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.6Review reminders(218) Ratings
System can generate reminders to ensure review completion timeliness.
- 7Multiple review frequency(196) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 9.1Create succession plans/pools(24) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 6.8Candidate ranking(30) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 5.8Candidate search(33) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 5.4Candidate development(29) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 6.9Job Requisition Management(205) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7Company Website Posting(202) Ratings
Software allows postings to be displayed on the company website
- 6.5Publish to Social Media(161) Ratings
Software provides ability to publish postings to social media sites
- 6.7Job Search Site Posting(188) Ratings
Software provides ability to publish postings to top job search sites
- 6.9Duplicate Candidate Prevention(176) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 6.9Applicant Tracking(211) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 7.2Notifications and Alerts(217) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Paycom?
For 25 years, Paycom Software, Inc. (NYSE: PAYC) has offered HR and payroll technology to empower transparency through direct access to employee data. Through Paycom's Beti® technology, employees can do their own payroll and are guided to find and fix costly errors before payroll submission. From onboarding and benefits enrollment to talent management, Paycom’s software streamlines processes and gives employees power over their own HR information. Paycom serves businesses of all sizes in the U.S. and internationally.
Paycom states that they employ over 7,300 employees (as of Dec. 31, 2023), with locations across the U.S. Its headquarters is in Oklahoma City, Oklahoma with a secondary operations facility in Grapevine, Texas.
Paycom further states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.
Paycom Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Individual goal setting
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paycom Screenshots
Paycom Videos
Paycom Competitors
Paycom Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(715)Community Insights
- Pros
- Cons
Exceptional Customer Service: Many users have praised the exceptional customer service provided by the staff including their helpfulness, responsiveness, and ability to create tailored solutions for successful outcomes. The personalized support from dedicated points of contact for setup and issue resolution was also commended.
Efficient Payroll Processing: Users appreciate the system's facilitation of easy payroll processing, employee paycheck approvals, and seamless integration of expenses, and time off requests. They also found the system effective in tracking attendance points, creating personnel action forms, generating useful reports, assisting with onboarding processes, and managing the E-verify process.
User-Friendly Interface: The user-friendly interface of the system has been positively received by reviewers for its ease of use and efficient navigation. It was valued for onboarding new hires and managing schedules with ease. Paycom also proved useful in generating multipurpose HR or financial reports efficiently based on user feedback-driven functionalities within the platform.
Initial Setup Challenges: Some users have found the system's initial setup overwhelming and confusing, especially when inputting employee details and basic earning information.
Customer Support Communication: Users express frustration over poor communication and lack of responsiveness from customer support, with reports of ignored help requests.
Reporting Complexity: Users note challenges in consolidating all necessary information through reporting, often having to extract multiple reports due to the cumbersome process.
Document Functions Difficulty: The document and checklist functions are reported as difficult to use by some users.
Pricing Concerns: There are concerns about additional fees for added features and implementation fees making certain functionalities unaffordable.
Performance Reviews Complication: Setting up performance reviews is described as complicated, with navigation issues ensuring that all items are correctly connected for employees to view.