Customer Verified
Score 7.0 out of 10


What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
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Recent Reviews


7 out of 10
March 08, 2023
We use Paycom for our company and recently switched over from another payroll company. We had an excellent experience with the …
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User Friendly

9 out of 10
January 03, 2023
I am responsible for all of our onboarding with new hires. I utilize the applicant tracking system everyday. I like the system a lot I …
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How Paycom Differs From Its Competitors

HR Consolidation

By switching to Paycom, we have eliminated significant manual processes when it comes to weekly and monthly reporting, attendance tracking, the new hire process, and payroll process.
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HR Consolidation

We have had several Paycom Specialist but overall we are happy and although we may never speak to our main specialist we are always happy with the paycom we speak to.
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Yes our supervisors/managers are limited with time and Paycom has helped save time and process with payroll and elimimated the stress during time cards
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By providing employees with the tools to make their own time keeping updates, it is saving all our leadership team members time and ultimately money. Paycheck previews prior to pay dates is also a huge advantage, to correcting problems before they arise.
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HR Consolidation

Paper files are fortunately a thing of the past - I love not having the paper clutter my desk! We moved from endless file cabinets, folder and paper documents to an easy to use paperless web-based system that I can access anywhere as long as I have internet access. It make working remotely a …
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Having the iPhone and Android versions of the app on our employees phones has made a world of difference in having them take control of their benefits and payroll. They can easily make changes to their address, W-4, direct deposits, benefit qualifying events and view all the documents that they …
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HR Consolidation

Overall Paycom customer service has been pretty great. However, we have a new representative or dedicated specialist that has not been as good as what we have had previously. It is a pity that they have to assign a new specialist to our organization. We were pretty happy with who we
were with.
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As an administrator we have been able to use paycom to easily track and manage attendance, payroll, pto requests, fmla and other options.
Employees have been able to request, submit and track their own attendance, approve their time cards, request time off and use fmla when needed. As well as …
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In this information age, everyone wants access to their information 24/7. Paycom has allowed our employees to better manage and control their own payroll and benefits data and to see how they are spending their salary dollars. It has also helped us gain a better handle on salary distribution and …
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HR Consolidation

We had a separate applicant tracking system and expense reimbursement system prior to Paycom. Now my managers and employees can access everything all in one place. We have received positive feedback about having everything housed in Paycom. In fact, when we have explored other systems for training …
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Yes, Paycom has enabled our leaders and employees to better manage their own HR information. It's one of the best reasons to get the system. I monitor the Direct Data Exchange and our employee data usage has consistently scored over 97% for 11 months over the past year. Our organization is …
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HR Consolidation

  1. ACA reporting and benefits administration has been streamlined.
  2. Work time has been cut down to a few days.
  3. Flexibility in producing or editing reports either pre-prepared or thru report writer (manually thru drop-down menus with a few clicks).
  4. Easy submitting information.
  5. Weekly digital feeds to …
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Employees love:
  1. Having their personal information at their fingertips from anywhere.
  2. Ability to make changes to personal information.
  3. Being able to print check stubs and WS-2 forms.
  4. Select their medical benefits.
  5. Adding comments to e-timesheet.
  6. Requesting time off.
  7. Verifying vacation and sick time totals.
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HR Consolidation

As a consulting company, we were running payroll through Deltek, as it houses all our projects, accounting, and timesheets. Everything HR was being handled via paper and information manually entered into the payroll system for processing (benefits, tax information, etc.). Now, everything is …
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Paycom is a great tool for the every day life of HR. With on-boarding, benefits, employee information, and much more. Employees enjoy the ease of the self service to make changes to addresses, phone numbers and taxes, and request time off.
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HR Consolidation

Yes, we were able to make super upgrades by going to Paycom in the Payroll and HR onboarding and tracking areas compared to what we had prior. We were doing several manual steps that we don't have to anymore.
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Paycom helps our managers to keep up with any request that they are sent that used to be paper on their desk prior to Paycom. Paycom helps all of our employees to feel like they have control of their HR info and the ability to make changes without even being at work.
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HR Consolidation

We have been able to replace our time management as well as our performance tracking and performance reviews in Paycom. Consolidating these has made the process a lot smoother for our HR team as well as made the data easier to track and more accessible to the parties that need to access it.
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HR Consolidation

The consolidation of time off entries and OT hours is a major plus for our organization. Having the ability to manage everything in one single place has maximize our time and efforts. The onboarding and company required certification/training feature has also helped us streamline our process and …
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Paycom has allowed our departments to delegate this work of managing time off matters to one single person in each department - this eliminates errors and redundancy. Employees are better at updating their own payroll tax information and personnel changes - there is no longer a need to email four …
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HR Consolidation

Yes, this took place of our HRIS, our Payroll webportal, and part of our LMS, which had a performance feature to it.
It has saved employee headaches for trying to remember where to go for what.
It has saved me, the administrator, a headache for having to wait for the HRIS to sync to payroll - one …
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Managers are now able to see their employees' bank of time off - I no longer have to keep monthly reports on the workforce.
Employees can manage their own direct deposit changes and benefit changes. They complete it themselves on the portal. This saves me time and it eliminates the possibility …
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HR Consolidation

No, we didn't go down that route with them. They have messed up our federal and state fillings more than once now. We have had so many issues in other modules that it doesn't even make sense to add to our problems. It has been a disappointing experience and we won't add to that.
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The only good thing about Paycom is that the web access and the mobile access interfaces look exactly the same and that employees for the most part can access, set, update, and change their information and settings on their own. They can also do that with their direct deposit information and …
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It has increased our employee's usage incredibly. It is rare that HR is asked to update information on behalf of an employee as the employee self service portal is so easy to navigate.
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HR Consolidation

I wasn't involved in or responsible for this project or any part in this project but have witnessed the overall improvement that Paycom resulted in after implementation and after the teams were able to use it full scale with all the features available to us, starting with new candidates and …
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It has helped our teams organize data in a better, more efficient way, and overall efficiency has increased dramatically, considering now we are able to have both a platform for our team members to view store edit information as well as the backend archiving and integration capabilities that have …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (319)
  • Direct deposit files (314)
  • View and generate pay and benefit information (318)
  • Pay calculation (312)

Reviewer Pros & Cons

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Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
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View all pricing

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

44 people want pricing too

Alternatives Pricing

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.9Avg 8.0

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.6Avg 8.1

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7Avg 8.2

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.7Avg 8.2

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

6.2Avg 7.7


Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

6.7Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.6Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.7Avg 7.7
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Product Details

What is Paycom?

Paycom provides HR and employee-driven payroll technology to enhance the entire employee life cycle. It is designed to support employee management from hire to retire in one system. Through a self-service app, employees can request time off, clock in and out, and do their own payroll, so they to be accountable for the accuracy of their personal data. Beti automatically builds and manages payroll through an employee-driven experience.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
Data Overload
Why Not at Work?

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Ceridian Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
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