Paycom

Paycom Reviews

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Ratings and Reviews (376)
Features Scorecard
Product Details

Ratings and Reviews
(1-14 of 14)

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April 16, 2021

Many unresolved issues, especially in U.S. Territories.

Samuel Rodriguez | TrustRadius Reviewer
Samuel Rodriguez
Payroll Specialist
Air Cargo Carriers (Airlines/Aviation, 201-500 employees)
Score 1 out of 10
Vetted Review
Verified User
Review Source

Usability

5
The product is pretty easy to use, and easy to teach others how to use. Our issues with Paycom are more on the support side, the issue about sales team overpromising and then implementation and support underdelivering. Simple things like state fillings being late and start to accumulate late fees, interests and surcharges just make it worse.
April 13, 2021

Easy to Use and Won't Disappoint You!

Verified User
Manager in Human Resources
Mechanical Or Industrial Engineering Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
November 12, 2020

Paycom is number one in Payroll

Scott Smith | TrustRadius Reviewer
Scott Smith
President
M-CO Wiring LLC (Telecommunications, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Paycom is very user friendly and easy to use. The employee portal is very valuable as all employees are able to login with very little support from the administrator. Paycom worked with us on implementation and added all of our initial information making the start up process very simple and intuitive.
November 03, 2020

Things we hate, let Paycom calculate :)

Mika Gibson | TrustRadius Reviewer
Mika Gibson
Nurse Manager/Clinic Shift Lead
Immediate Care of Oklahoma (Hospital & Health Care, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Paycom's usability is extremely user-friendly. Any and all features of their payroll process is the easiest I have used. Paycom has several different tiers that will fit your business. Services our company use include but not limited to: payroll, taxes, notifications, application for new employees, updating any employees personal information, and direct deposit.
September 28, 2020

Paycom for the win

Terra Merle | TrustRadius Reviewer
Terra Merle
HR Manager
Elmer Smith Oil Company (Retail, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

9
I have been using the system for years so I may be a little biased, but it truly is user-friendly. Everything flows as it should and 9 times out of 10 I can figure things out on my own without having to call for assistance. The Help Menu guides are also super detailed and available for almost every piece of the system. I find myself using those more often as I prefer to be a self-learner.
October 07, 2020

Great program, easy to use

Verified User
Engineer in Information Technology
Legal Services Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Review Source

Usability

10
Easy to use. From the first time I used it, I found the app very intuitive. There was basically no learning curve, and I was able to manage my time, vacation days, and view policies and forms. The mandated training was easy to knock out and as fun as can be, not very, but you get the idea.

Paycom Scorecard Summary

Feature Scorecard Summary

Human Resource Management (7)
73%
7.3
Employee demographic data (173)
74%
7.4
Employment history (166)
78%
7.8
Job profiles and administration (164)
74%
7.4
Workflow for transfers, promotions, pay raises, etc. (165)
76%
7.6
Organizational charting (121)
70%
7.0
Organization and location management (140)
64%
6.4
Compliance data (COBRA, OSHA, etc.) (135)
74%
7.4
Payroll Management (7)
77%
7.7
Pay calculation (200)
78%
7.8
Support for external payroll vendors (47)
65%
6.5
Off-cycle/On-Demand payment (13)
84%
8.4
Benefit plan administration (167)
77%
7.7
Direct deposit files (201)
81%
8.1
Salary revision and increment management (166)
84%
8.4
Reimbursement management (106)
71%
7.1
Leave and Attendance Management (3)
81%
8.1
Approval workflow (169)
84%
8.4
Balance details (171)
80%
8.0
Annual carry-forward and encashment (145)
79%
7.9
Employee Self Service (5)
80%
8.0
View and generate pay and benefit information (208)
85%
8.5
Update personal information (207)
88%
8.8
View company policy documentation (180)
77%
7.7
Employee recognition (99)
69%
6.9
View job history (159)
81%
8.1
Asset Management (1)
44%
4.4
Tracking of all physical assets (26)
44%
4.4
HR Reporting (3)
64%
6.4
Report builder (167)
69%
6.9
Pre-built reports (165)
70%
7.0
Ability to combine HR data with external data (55)
54%
5.4
Onboarding (2)
72%
7.2
New hire portal (160)
79%
7.9
Manager tracking tools (138)
65%
6.5
Performance and Goals (4)
55%
5.5
Corporate goal setting (36)
39%
3.9
Individual goal setting (87)
67%
6.7
Line-of sight-visibility (35)
41%
4.1
Performance tracking (93)
74%
7.4
Performance Management (5)
73%
7.3
Performance plans (116)
70%
7.0
Performance improvement plans (109)
67%
6.7
Review status tracking (111)
74%
7.4
Review reminders (115)
77%
7.7
Multiple review frequency (103)
76%
7.6
Succession Planning (4)
66%
6.6
Create succession plans/pools (24)
91%
9.1
Candidate ranking (30)
67%
6.7
Candidate search (33)
56%
5.6
Candidate development (29)
51%
5.1
Recruiting / ATS (7)
67%
6.7
Job Requisition Management (102)
69%
6.9
Company Website Posting (104)
71%
7.1
Publish to Social Media (83)
64%
6.4
Job Search Site Posting (94)
68%
6.8
Duplicate Candidate Prevention (91)
62%
6.2
Applicant Tracking (108)
66%
6.6
Notifications and Alerts (111)
68%
6.8

What is Paycom?

Paycom provides HR and employee-driven payroll technology to enhance the entire employee life cycle. It is designed to support employee management from hire to retire in one system. Through a self-service app, employees can request time off, clock in and out, and do their own payroll, so they to be accountable for the accuracy of their personal data. Beti automatically builds and manages payroll through an employee-driven experience.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Paycom Videos

See how streamlining HR and payroll processes in one user-friendly software can elevate engagement and the overall employee experience. Learn More: https://www.paycom.com/
When businesses stick with outdated HR processes, all you can do is grin and bear it. Learn how Paycom can help turn that fake smile into a real one. Find out more at https://paycom.com/
What happens when outdated HR processes make your job harder? Nothing good. Paycom’s single HR software makes everyone in your organization more efficient. Learn how at https://paycom.com
What's wrong with HR being stuck between employees and their data? A lot. Let Barbara Corcoran show you why ... and how Paycom can help your business overcome the overload. Find out more at https://paycom.com/
Is your HR tech (or lack thereof) holding your business back? Watch as Barbara Corcoran shows how Paycom can put you on the path to success. Find out more at paycom.com.

Paycom Competitors

Paycom Pricing

Paycom Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

What is Paycom's best feature?

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

Who uses Paycom?

The most common users of Paycom are from Mid-size Companies and the Non-profit Organization Management industry.