Skip to main content
TrustRadius
Paycom

Paycom

Overview

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Read more
Recent Reviews

Thank you Paycom!

9 out of 10
February 23, 2024
Incentivized
I am the Business Manager/HR and also Paycom administrator. I onboard new employees, make employee changes, and process bi-weekly payroll.
Continue reading

Paycom

10 out of 10
February 16, 2024
Incentivized
This helps our team successfully streamline our payroll processes--so many resources all through one app!
Continue reading

Takes the worry out of HR!

10 out of 10
January 31, 2024
Payroll & Talent management was a nightmare before as none of the systems intergrated, with Paycom everything is under one system. Paycom …
Continue reading

Paycom Review

9 out of 10
January 23, 2024
Incentivized
We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and …
Continue reading

Pricey but worth it

10 out of 10
January 02, 2024
Incentivized
It's our payroll system, so we use it daily. We use it to run payroll, post job ads, hire applicants, conduct employee performance …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (363)
    8.2
    82%
  • Direct deposit files (356)
    7.9
    79%
  • Pay calculation (355)
    7.9
    79%
  • View and generate pay and benefit information (360)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
03:00
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
01:56
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
01:28
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

53 people also want pricing

Alternatives Pricing

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

Return to navigation

Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.8
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.5
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.0

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

6.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7
Avg 7.9

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.8
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.6
Avg 7.8
Return to navigation

Product Details

What is Paycom?

Paycom provides HR and employee-driven payroll technology to enhance the entire employee life cycle. It is designed to support employee management from hire to retire in one system. Through a self-service app, employees can request time off, clock in and out, and do their own payroll, so they to be accountable for the accuracy of their personal data. Beti automatically builds and manages payroll through an employee-driven experience.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
Data Overload
Why Not at Work?

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(679)

Attribute Ratings

Reviews

(1-25 of 386)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Paycom set-up the system to where you can easily process payroll, and employees can approve their own paychecks so there are never any issues. Expenses/Timesheets/Time off requests flow over nicely to Payroll
  • Benefits administration set-up for our many medical plans and other benefits, it is seamless and super easy for employees to view their current benefits and costs associated with such. The Open Enrollment was a breeze and benefits team at Paycom is very good.
  • Performance Reviews was such a great transition going from excel spreadsheets to actual system that works, employees and managers loved the process, rating and the whole process.
  • N/A Paycom is super great.
February 16, 2024

Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Help Support
  • Helpful Slicks for new features and upgrades
  • Account specialists who know the most about your account and manage your help tickets for you
  • There is currently an alert in payroll processing if an employee works MORE than their projected salaried hours--it would be helpful to have a flag for when employees work LESS than their projected salaried hours.
  • Sometimes implementation for new/underutilized features can be prolonged due to scheduling constraints with the regular account specialist--having a dedicated "roll out" team for each feature (expense management, Paycom learning, etc.) would be helpful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Customer Service Support
  • Reporting
  • Batch editing/filtering abilities to make changes quickly for large amount of employees at one-time
  • Payroll Processing
  • Onboarding
  • Visually, Paycom updated the layout which I feel could be better. It seems a bit messy to the eye.
  • Wish there was a place to insert notes.
  • 2 factor authentication is a bit excessive at times
  • The email login credentials on employee side does not work
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Time Management.
  • Communication
  • Training on each process of the system.
  • Custom Reports build out formats of reports that make better sense with less data on them.
  • Project Reporting just makes it easier to click on a project and get the history of the project.
January 02, 2024

Pricey but worth it

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Beti - payroll
  • Applicant Tracking
  • Processing Payroll
  • lower annual fee for those companies that have been with them for more than 5 years.
  • getting to keep our implementation team - they were fantastic
  • not lower the employee participation when admin makes a small change
Walter Reyes, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
  • Sales to Implementation hand-off was not seamless.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Personnel Action Forms work beautifully
  • Love the ask here section
  • Manual check process is so smooth
  • Benefits Management
  • Garnishment Management
  • I have no issues! I don't think I have once said "I wish paycom....."
  • I wish our Rep was more responsive like the implementation team was
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • User friendly
  • Informative
  • Has a useful app
  • Amazing reporting capability
  • How to training videos are super helpful
  • Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied.
  • Provide the employees pay rate in the edit grid layout section of payroll
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • training
  • customer support
  • on-going support
  • salesperson should give a time estimate on different steps in the information gathering and training process.
  • if reading needs to be done prior to a training session it needs to be provided at least a day prior to the session.
November 25, 2023

Paycom Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Time keeping for employees
  • Preview of paychecks
  • Integration with other platforms (ie. 401k)
  • Some admin functions are a little "clunky" in my opinion but you can still quickly navigate most
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Track attendance Points
  • Creates Personal Action forms and makes them easier to manage
  • Allows a wide range of reporting that can be very useful to any company
  • Helps a lot with onboarding process
  • Helps us out with recruiting
  • Helps with E-verify process
  • There is a lot of information in Paycom, so sometimes it can be a little overwhelming
September 27, 2023

Everyone should use Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use, self explanatory sections
  • The Help section is very useful
  • Keeps track of edits
  • Options to show where to make a change such as 'report to'
  • Suggests to show what is needed to make changes such as name change, etc
Stewart Coxwell Richards, SPHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent Customer Service
  • Payroll Processing and Tax Filing Administration
  • Reporting Capabilities
  • Employee Self Service Module
  • Excellent System Training Videos and Resource Manuals
  • Intuitive System Design
  • Setting up manager access is a clumsy and burdensome process. I would like to see Paycom revise this process so that system administrators do not have to set employees up with separate manager login credentials for client side access. It would be great if employees could toggle between their ESS and manager profiles without having to first set up their client side access with a separate set of login credentials.
Return to navigation