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Paylocity

Score8 out of 10

2,571 Reviews and Ratings

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What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

Media

Screenshot of a view of real-time employee data and performance metrics used to uncover and analyze trends. This creates an impactful understanding of the business, increase retention, understand labor costs, and plan for changes.
Screenshot of where to automate manual processes with Paylocity's self-serve automation engine, Workflows. Users can implement routines for time-consuming manual tasks.
Screenshot of where to manage and comply with employment law. Paylocity's HR Compliance solution helps users to stay on track and view important employee compliance items, from Equal Employment Opportunity (EEO), healthcare, and compensation.
Screenshot of how Paylocity Recruiting can automate hiring processes. amplify outreach, showcase a company's culture, and build stronger candidate connections to swiftly fill positions.
Screenshot of recognition and rewards in Paylocity.

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Screenshot of a view of real-time employee data and performance metrics used to uncover and analyze trends. This creates an impactful understanding of the business, increase retention, understand labor costs, and plan for changes.

Top Performing Features

  • Direct deposit files

    Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

    Category average: 0

  • Off-cycle/On-Demand payment

    Provide employees access to wages accrued during the pay period before the end of the pay cycle.

    Category average: 0

  • Pay calculation

    Pay calculation provides for computation of employee pay with state and federal deductions.

    Category average: 0

Areas for Improvement

  • Report builder

    Report builder allows custom reports to be created using a GUI.

    Category average: 0

  • Performance improvement plans

    Supervisors can track disciplinary actions such as performance improvement plans.

    Category average: 0

  • Ability to combine HR data with external data

    Ability to bring data from external systems like CRM and combine with HR data.

    Category average: 0

No system is perfect but Paylocity is pretty great

Use Cases and Deployment Scope

I am the Payroll Manager so I use the system predominately to process payroll but we have a large suite or products within the HRIS. Our HR team heavily uses the Recruiting and Onboarding modules. We also use the Learning module, but only for the standard annual sexual harassment prevention training, but also assessing it for our other training needs. We have an extensive, custom training program right now that Paylocity's system may be able to handle. We also use Time & Labor, but not to its full capacity just due to our structure, but our looking to see how we can utilize it more for time of requests and things of that nature. We also have other modules we don't use often but plan to explore more like Recognition and Rewards, Performance, and Compensation. Switching to Paylocity has allowed us to eliminate multiple systems and overall speed up our efficiency when it comes to payroll processing. It's also saved us time to do various integrations that are available with our POS system (we're a restaurant) and outside vendors like benefits and 401k. We also use the Benefits module and complete our entire Open Enrollment and new hire enrollment processes within the system which was a big change and super helpful.

Pros

  • User Friendly
  • All In One System
  • Integrations

Cons

  • Tax Amendments take way too long
  • Custom calculation set up was a nightmare
  • Answers to questions outside the scope of your "regular" rep can take too much time

Return on Investment

  • Reduced payroll processing time
  • Reduced required systems
  • Good data analytics

Usability

Alternatives Considered

Paycor

Other Software Used

Restaurant365, Tripleseat and Gather, Toast Point of Sale

Paylocity is a multi-function time saving platform

Use Cases and Deployment Scope

We use Paylocity for our payroll, HR, and recruiting platform. Paylocity has streamlined our process by making everything available in one platform. This is very helpful with new hires as the Recruiting module allows candidate information to flow directly in the HR Onboarding module. This helps save time and entry errors. Also having one platform to keep all HR and Payroll related documentation is helpful as we are not toggling between different ones.

Pros

  • frequent improvements/updates to the software/ features
  • phone customer service is quick and responsive
  • communication of issues and updates so the customer is aware

Cons

  • email customer service can be slow to respond and follow up
  • inputting schedules - allowing for a one screen entry with breaks and notes. Currently two have to be navigated as entry of time is required and then to edit that to add breaks and notes.
  • allow employees to call in and retrieve information and/or make changes on their own account. I recently had an employee call in about his W4 form and was told he was not authorized to obtain any information or make changes as he was not an authorized user. I don't want him having access to the company information, but he should have access to his own without any additional authorization. It's his own pay.
  • allow for multiple supervisors to be assigned to an employee. We have a situation where two managers oversee different aspects of an employee's job, but I can only allow for one of them to be assigned as supervisor. Thus the other is limited as to what they can see as their security roll.
  • allow for a supervisor or administrator to see PTO balances with pending PTO approved. When I look at an employee's PTO it shows their balance. However, when they look, it shows their balance and any pending. I don't understand why both sides don't see the same.

Return on Investment

  • time saving for sure!
  • consistent processes
  • reduced errors/helps to eliminate manual entry errors

Usability

Alternatives Considered

Inova Payroll and iApplicants

Happy user

Use Cases and Deployment Scope

Our organization uses almost all the modules in Paylocity. The notable ones that have save my Supervisors and Managers time are the Performance module and Time & Labor.
The Performance module allows for the Supervisors and Managers to keep track of their employees review schedule. The system automatically assigns the review and sends reminders to the Supervisor and Managers of the event. The reviewer will rate the employees performance and that will flow over to the Compensation module. Which then will give the review the ability to give their employee a pay increase and get approval by the next level manager. It's a very useful feature when it works correctly. There are some limitations that Paylocity is working on correcting!

Pros

  • Keeping our business up to date on enhancements!
  • The Data Insights module is my go-to for different WC reporting and OSHA reporting.
  • The Dynamic reporting is easy to use, and it's nice to manipulate reports to fit our business needs!

Cons

  • The high turnover of Account Managers is tough because they never really get to know our company!
  • Releasing enhancements without thorough testing. For example, the new Home module made all my policies and company documents unavailable to change, and I couldn't update them with the new 2026 policies and documents. This should have been a key feature that should have been tested before releasing the module to businesses.
  • I am not sure why the Account Managers don't have more abilities to fix issues! We always have to wait for the "Team" to fix it on the back end. I used Paylocity with another company 8 years ago, and I don't remember there having so many steps to get an issue fixed back then!

Return on Investment

  • Our process of timekeeping and payroll has been streamlined, which has saved all involved time!
  • Using Insights in Time & Labor has helped Supervisors track overtime vs. what was scheduled.
  • Even though Paylocity isn't the cheapest, the time savings and reduction in errors have reduced our wage costs for HR and Payroll.

Usability

Paylocity 2026 Review

Use Cases and Deployment Scope

We have four entities that use Paylocity. We have always found that if there are any issues that do arise, Paylocity easily works us though the problems very quickly. We love the ability to put in a ticket request and have an answer within a few hours. They always follow up to ensure the problem has been resolved.

Pros

  • Being able to process payroll easily and seamless
  • Being able to make necessary updates when needed
  • Being able to track PTO / Sick hours
  • Onboarding is very easy for the employees and admins to complete
  • Mobile app seems to be very easy for employees to use

Cons

  • I think when there is an update like the BBB, that update should have automatically been completed.
  • I wish there was more capabilities to have Spanish for onboarding
  • being able to tab through the payroll entry instead of using mouse to move through.
  • When entering payroll, making it easier to toggle between employees.

Return on Investment

  • Paylocity in a whole has had a positive impact our company to achieve processing payroll effectively and timely
  • The onboarding process is a huge time saver, we do however wish they had a Spanish version that is easier to follow for those employees
  • What would be great is having an ERP system within Paylocity, I don't believe there is one. Especially tracking job costing.

Usability

Alternatives Considered

Miter and ADP Streamline Payroll

Other Software Used

Sage 300 Construction and Real Estate, QuickBooks Online, Clockify, Xero

Paylocity makes payroll easy

Use Cases and Deployment Scope

Our company uses Paylocity for Payroll, Employee Records, and Timekeeping. Paylocity has helped us by giving us one unified place to keep track of employees. The time keeping has made it much easier than our old paper method of tracking employees time, having the pay roll system import the time and then send us the paper checks next day has saved so much time. We no longer have to manually enter times and manually print checks and worry about the printer jamming over and over. Now having digital copies of employee records has also made it much easier to look up past and present employees without having to get their physical files.

Pros

  • Updates and growth of the platform
  • Customer Service
  • Ease of Use

Cons

  • Saving manual checks could take less steps
  • The knowledge base can be out dated
  • Mapping the general ledger can be a pain

Return on Investment

  • Saves time on processing payroll
  • Lower errors and incorrect time keeping
  • More information from reports

Usability

Alternatives Considered

ADP Streamline Payroll