Paylocity

Score8.1 out of 10

2,837 Reviews and Ratings

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Paylocity

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What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

Categories & Use Cases

Media

Screenshot of a view of real-time employee data and performance metrics used to uncover and analyze trends. This creates an impactful understanding of the business, increase retention, understand labor costs, and plan for changes.

Screenshot of where to automate manual processes with Paylocity's self-serve automation engine, Workflows. Users can implement routines for time-consuming manual tasks.

Screenshot of where to manage and comply with employment law. Paylocity's HR Compliance solution helps users to stay on track and view important employee compliance items, from Equal Employment Opportunity (EEO), healthcare, and compensation.

Screenshot of how Paylocity Recruiting can automate hiring processes. amplify outreach, showcase a company's culture, and build stronger candidate connections to swiftly fill positions.

Screenshot of recognition and rewards in Paylocity.

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Screenshot of a view of real-time employee data and performance metrics used to uncover and analyze trends. This creates an impactful understanding of the business, increase retention, understand labor costs, and plan for changes.

Direct deposit files
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Category average: 8.9
Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 8.7
Off-cycle/On-Demand payment
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
Category average: 8.5

Performance improvement plans
Supervisors can track disciplinary actions such as performance improvement plans.
Category average: 7.5
Create succession plans/pools
Managers can create and manage pools of potentially high-performing individuals.
Category average: 7.9
Ability to combine HR data with external data
Ability to bring data from external systems like CRM and combine with HR data.
Category average: 6.8

Most Frequent Users

Top 3 industries using Paylocity.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Manufacturing

13.8%

1,584 installations of 11,489

“Paylocity has been pivotal in streamlining our onboarding process.”
— Accounting & Human Resource Mgr, SPI Industries (Small Businesses)

#2 most frequent

Health Care and Social Assistance

13.0%

1,499 installations of 11,489

“Paylocity has streamlined my HR and payroll.”
— CEO, Care Plan Inc (Mid-sized Companies)

#3 most frequent

Professional, Scientific, and Technical Services

11.2%

1,287 installations of 11,489

“I process 6 different company's payroll in Paylocity.”
— Staff Accountant, ClearlyMD, Inc. (Mid-sized Companies)

Pros

Efficient and accurate payroll processing, including tax filings
Streamlined and automated new hire onboarding
Intuitive user interface and mobile access for employees and admins

Cons

Complex and difficult-to-customize reporting functionality
Inconsistent customer support responsiveness and information accuracy
Non-intuitive navigation and user interface requiring excessive clicks

Caitlin Lindsay

Manager, People & Culture in Human Resources at PCs for People (51-200 employees)

Use Cases and Deployment Scope

We use most, if not all, of what Paylocity offers in its fully integrated HRIS: Payroll, Time & Labor, Benefits, Recruiting, Onboarding, Learning, and Data Insights. We consistently run into system issues where things are not working properly, resulting in benefits and payroll errors and a lack of confidence among our employees as a whole. Response time when we run into issues is always longer than it should be. We have been assigned several "account managers" over the years we have spent with Paylocity, and each one has seemed more incompetent than the last. Every system upgrade has come with a new host of problems, and it seems every time something is fixed, something else is broken along the way.

Pros

Recruiting is easy to navigate.

Cons

Account Manager knowledge and response time.
Constant issues with time and labor, payroll, and benefits.

Return on Investment

I don't believe this applies to us, we have not enjoyed our time with Paylocity.

Usability

Other Software Used

Google App Engine

Nicole Zboran

HR/Payroll Administrator in Human Resources at Pathology and Laboratory Medicine PC (51-200 employees)

Use Cases and Deployment Scope

We currently use Paylocity for Payroll. We have hopes to increase our current product with Paylocity to include HR Edge. Which would help us have a complete HRIS system. Paylocity is easy to use for both admin and end user. We have a robust payroll that is done with ease using Paylocity. There is a year-end learning curve if you do not have the correct set up and has been difficult for us when it comes to paying our partners year-end pay out with not having a W2C, which is frustrating.

Pros

Ease of Use for admin and end users.
Quick customer service action - solves problems and questions quickly.
Robust reporting.
Minimal learning curve when implementing.
Continuously upgrading the product to conform to customer needs.

Cons

We have had lots of year end issues specifically with Partners W2's.
We had an accrual issue that was causing 2 additional vacation/sick accruals per year.
When updating accruals- the paperwork to do so is confusing at times. I feel there is little support to assist you in filling the paperwork correctly to reflect what you need the accrual to actually do.

Return on Investment

Better workforce visibility
Reduced time expenditures
More accurate time tracking of workforce

Usability

Alternatives Considered

Paycom, BambooHR®, ADP Comprehensive Services and Rippling

Other Software Used

Employee Navigator

Jennifer Clark

Director of HR in Human Resources at NativeSeed Group (51-200 employees)

Use Cases and Deployment Scope

So we use Paylocity from the very beginning, from the recruiting stage to get all of our job applicants to then do interviews, to then track them, to make an offer, to then have them become an employee, put them through our onboarding, and then we also use it for our payroll processing.
The scope of our use is broad. We literally use it for everything. It's our HRIS system and our payroll, it's our everything. It resolves the need for multiple different systems. I love that everything is just in one place. I love that it's very user-friendly. All my employees can use it and it's easy to help them get on board with using it.

Pros

It handles payroll very well. It handles time and labor very well. It handles applicant tracking well and the onboarding processes really well. It's very easy to customize.

Cons

No, I know they're working on implementing it so that we can control our own GL that I'm looking forward to. That is one thing that I feel like has been missing, so I'm happy to see them addressing it.
We went through a couple of different service reps, but that's been my only issue. The problem is a couple of the service reps.

Return on Investment

Well, I feel like my employees are happier because they have a system that's easy for them to use. So they're more inclined to stay connected. We use the community a lot, which really helps us deliver messages to all our employees across the board. So I feel like that's been a big return on investment as far as employee engagement goes. But as far as actual dollars go, it's been the most bang for our buck that we've ever had in our payroll system.

Alternatives Considered

Paychex Flex

Monique Ruiz

Director of Administration at STAAR Corp (11-50 employees)

Use Cases and Deployment Scope

We use payroll, recruiting, and onboarding. All write-ups and reviews are uploaded to Paylocity, which is nice because we have everything in one place. We also rely on Paylocity to file payroll tax reports and W-2s. Since we have employees working in multiple states, this is very helpful for tracking.

Pros

When I need assistance, calling the help line is easy, and most of the time there isn't a long wait. Also, they can and do call back if necessary. I have had Zoom meetings to address issues that required more than just a phone call.
Tracking taxes and filing reports is truly important to us so that we file in a timely manner and avoid penalties and interest. We incurred many penalties when we were using QuickBooks.
Keeping track of employee documents such as I-9 forms along with visas, work authorizations, resident cards, driver's licenses, and certifications is easy and in one location.
With Paylocity, we can easily see who filled out applications. Previously, we used paper applications, which were more manual and involved looking through actual paperwork. This was hard to manage.

Cons

In payroll, I wish I could allocate taxes for more than one state when employees work in multiple states. Currently, we have to run a check for each state and change settings for that state.
I wish reports were easier to figure out so we can tailor the generated reports to the necessary information, and sometimes we don't want salary information in the report.

Return on Investment

Payroll calculations are more accurate, as well as reporting. This reduces penalties and interest.
Easier to provide information for our annual audits.

Usability

Other Software Used

NetSuite ERP, Workyard

Victoria Crowther View profile

HR Manager in Human Resources at WIN Brands (1001-5000 employees)

Use Cases and Deployment Scope

We use it every day, from recruiting to Performance. It helped address our problems with onboarding visibility for our managers and, most importantly, with mobile functionality.

Pros

The simpleness of the home screen for employees and the ease of use.
The employee profile and the ease of accessing everything related to employees. Centrally located.
The Community Page is a great tool for communicating with all employees or a specific group.

Cons

There's a lot of confusion of the Effective Date and Begin Check Date.
Better explanations of cross-company managers when not all companies use the same modules.
Better explanation of the Time and Labor piece and how we can better utilize live labor, forecasting, and overall scheduling.