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Paylocity

Paylocity

Overview

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

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Recent Reviews

Paylocity experience

10 out of 10
April 15, 2024
Incentivized
We use Paylocity in our organization to run payroll, enter new hires, entered updated information such as deduction, garnishment, update …
Continue reading

Paylocity Review

9 out of 10
April 15, 2024
Incentivized
We have 3 companies with Paylocity. We use HR, Time and Labor, HRA, COBRA and Onboarding. The new system in submitting payroll is a bit …
Continue reading

Read Me

9 out of 10
April 15, 2024
Incentivized
Municipal Payroll-we have many different situations that arise during our payroll cycle, including union, non-union, military …
Continue reading

Paylocity Since 2019

9 out of 10
April 12, 2024
Incentivized
We use Paylocity's suite of features including time & labor, payroll, performance, surveys, expenses, and more. This allows us to work …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (810)
    8.9
    89%
  • Update personal information (838)
    8.6
    86%
  • Pay calculation (811)
    8.6
    86%
  • View and generate pay and benefit information (824)
    8.5
    85%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.paylocity.com/our…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

What is BrightHR?

British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.8
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.6
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.3
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.4
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.4
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.1
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.7
Avg 7.7
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Product Details

What is Paylocity?

Paylocity is a software platform designed to give HR pros a way to manage daily tasks in payroll, benefits, talent, and workforce management. The vendor states their technology is backed by a culture that cares about client success, and that they take the time to get to know customers and understand their needs. Paylocity works with users to identify the solutions that will benefit a business today, while paving the way to a better tomorrow.

Paylocity Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paylocity Videos

Paylocity - Care at the Core
Ritch Price Operational Controller, New England Authentic Eats 2,200 Employees

Paylocity Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

Paycom, Paycor, and Paychex Flex are common alternatives for Paylocity.

Reviewers rate Direct deposit files highest, with a score of 8.9.

The most common users of Paylocity are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1503)

Attribute Ratings

Reviews

(1-25 of 883)
Companies can't remove reviews or game the system. Here's why
April 18, 2024

Paylocity thoughts

Score 8 out of 10
Vetted Review
Verified User
Incentivized
LMS, Recruting, Onboarding, Performance it does an acceptable job is not as robust as I was expecting.
  • Time and Labor
  • Journals on the Performance module
  • Policy acknowledgement
  • Payroll
  • Community
  • Mobile App
  • LMS does not cover required Safety Trainings for California
  • Performance evaluation once complete do not flow to the employee file they appear to be on another platform
  • Checklists for new hires cannot be assigned to other departments, for instance send a notification to IT for set up
Onboarding and Performance management have supported me to go paperless.... this is a10 However, there is room for improvement Onboarding once we start it I wish an email with a list be automatically sent to others like IT for set up Performance, the review do not flow to the employee file, if we need to review an employee file we have to go the module it is not part of the file.
April 17, 2024

Paylocity Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity for employee document filing, elearning, payroll, time tracking, ACA tracking and filing.
  • Records and tracks time
  • Document storage filing system
  • All in one reporting for multiple companies
  • Reports are the best in the industry
  • General ledger report is perfect and transfers to my different point of sale systems
  • Larger file storage per document
  • Would like to give access to everything in the employee area except salary information
  • An easier way for onboarding employees to add DL and SS docs
So happy to have the ACA module. It saved me so much time and stress.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I run the HRIS system for my company. I like the ease of Paylocity versus other HR systems. It is a little quirky at times but it isn't hard to figure out once you dig into it. Paylocity integrates nicely with our other benefit systems like Fidelity and Ease. One the other end, my employees are not totally impressed with the employee portal piece. It is a bit confusing for them but once I show them it is pretty easy to use.
  • Onboarding
  • E-verify
  • Integrating with other systems
  • Employee portal is not up to par
  • Some times the system glitches out
Onboarding is really easy for my new hires. It isn't to difficult to program but there are a few pieces that could use some work. When I make fillable pieces for onboarding I have to redo every page vs. making changes to one page. This is cumbersome and requires a lot more time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity for payroll, ACA compliance, and timekeeping. We are exploring their modules HR Edge, Benefits Enhanced, HSA and COBRA. These modules will help tremendously with our workload and a lot of manual processed in our department. The pricing for each of the modules is fair and we will be onboarding those soon. We have been using Paylocity for payroll for more than 10 years and we have no complaints. The timekeeping module in Paylocity is popular among employees in tracking their time as well as their PTO and vacation balances.
  • Payroll
  • Timekeeping
  • Time off tracking
  • Reporting
Entering payroll and submitting payroll on Paylocity is very easy. Reconciling the time entered is simple. The product we used prior to Paylocity was expensive and not user-friendly. The timekeeping function works for us as we have many remote workers and makes it easy for our managers to manage those employees.
April 16, 2024

HRM system that works

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity for all our time and attendance, payroll processing, compensation and performance management, recruiting and onboarding. We continue to build on these modules as well as dive deeper into learning, the use of community and data insights. Document Library has become a bigger use storing many of our employee employment documents for easy to find access. We have Paylocity handle our tax reporting, W2 filings, etc. If we have any questions, we are able to contact Paylocity and get answers. Our managers find Paylocity effective and efficient. Our employees utilize Paylocity for all their employment needs. The system is user friendly and easy to get around. Works very well for us.
  • Time and attendance
  • Payroll processing
  • Staying up with technology for all generations
  • Performance management
  • Compensation management
  • Recruiting
  • Onboarding makes it easier
  • Sometimes hard to get in touch with a representative
  • Getting too big missing the small stuff
Paylocity works well for our organization. Ease of use for our managers and employees is very important. Makes it easier for us in HR to manage. Time and attendance works very well. Efficient and effective. Payroll runs very smoothly. We appreciate the performance and compensation module for tracking employees performance, journals and getting feedback and annual compensation.
April 15, 2024

Paylocity experience

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity in our organization to run payroll, enter new hires, entered updated information such as deduction, garnishment, update annual salaries, make any necessary change requested by the employee such as phone number, address changes. Paylocity systems allows use to maintain our employees information in an an organize way the is conducive for the individual to get their job done.
  • Explaining to situation you contact about
  • Streamline the issue
  • Provide helpful resources to help you resolve your issue in the future
  • Nothing I can think of
In my opinion, Paylocity in well suited in excellent customer service. Whenever I contact the company or select the help button to ask a question, the individual is very knowledgeable about the product offer and navigating you in the Paylocity system to help you find what it is that you need to accomplish to get the job done.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity for recruiting/ onboarding/ profile employee maintenance and payroll. Paylocity integrates a lot of other software such as Indeed for posting and Assure for Background, NAVIGATOR for onboarding. We post comments visible by all our staff daily, this makes it easy to have a one place stop shop. The customer service is amazing. I use the service all day long.
  • Payroll
  • Customer service
  • Onboarding
  • Recruiting
  • Help articles are all over the place
  • Too many steps to set thing up
  • Get different answer depending on agent
  • Some features are too manual
  • Resolution is superficial- result in more error
  • System glitch in payroll resulting in pay error
Good- Assist me with uploading the time sheet- was an amazing support.
Bad- The update of the time off policy took several weeks on the back end. It was not set up properly, resulting in employee duplicate pay of benefits.
Good- Reload all my Time off balance - agent took it upon herself to do it manually for me.
April 15, 2024

Paylocity Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have 3 companies with Paylocity. We use HR, Time and Labor, HRA, COBRA and Onboarding. The new system in submitting payroll is a bit complicated and not as intuitive as it previously was. For one company we submit two payrolls each time, one for hourly and one for salary. Getting the calendar dates in is not easy. Our payrolls don't fall on the same pay dates each month. This presents a challenge for Paylocity. For the convenience store it is hard for Paylocity to do the different pay levels for the shifts that people work.
  • Able to enter payroll and have payroll be paid the next day
  • Able to track commissions well
  • Like the onboarding feature and processing of E-Verify
  • Like the online features for employees and the employer
  • Nice to get a person when you call into support, usually the wait is not long at all
  • Love the ability to process payroll even when out of the country
  • Submitting payroll with new process is not intuitive
  • Wish there was an area where notes could be kept on each employee if necessary
  • Front load vacation time is giving me a really hard time and can't seem to get fixed
  • Wish there were templates available to do reviews and have them kept online with the employees information
  • Would be nice if Paylocity did OSHA tracking
Our payroll is difficult. Paylocity was able to accommodate our unique timeframe for paying our employees, hourly and salary and then putting the two together into one payroll each time. It messes with the calendar, for sure. The time clocks are helpful as well. It is harder for one of our other companies in keeping track of the different pay levels for each shift. A lot of that has to be done manually. That part is not so great.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity to post jobs, process applicants, onboard, payroll, and manage performance. The product makes it easy to have applicants' data ready on Day 1 when they start working. It also helps us organize applicant information. We can screen candidates, share notes, documents, etc.
  • Recruiting process.
  • Payroll process.
  • Reviews
  • When a candidate is autorejected, they "disappear" to the rejected section, but you don't notify them to send a rejection email. It would be nice if I could have a default autorejection sent.
  • Would be nice to have a tutorial for new hires ready to go.
  • The networking page where groups can post could be stronger.
I like Paylocity for a lot of the organizational support. Customer service is okay but I have never spoken to my actual account representative. I think there's a lot of turnover here in addition to them never being available. I sometimes miss the customer service of a smaller company.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am the executive director, and we use Paylocity for all of our payroll needs.
  • Timecards
  • Error supervisor report.
  • Employee worksheet.
  • Inputting end of shift for 3rd shift workers.
  • Better overtime tracking report that easier to use.
I have had a couple of incidents where Paylocity had our facility check numbers messed up, and payroll had to be redone on payroll day, which had my staff waiting for their checks. I do like that it is easy to use for the most part.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Time and Labor, HR and Payroll, Training, and Performance. I am the company's administrator. Anytime I have problems or questions, I reach out to my service person, who is always helpful.
  • Quick response to questions.
  • Updated state taxes.
  • Keeps us informed of changes/enhancements.
  • Floating holidays and vacation time does not always move over to payroll and to update the balance.
  • Mobile app does not always record punches.
Overall, the system works well, but it still has some glitches. I have to try the new pay entry system, but I hope it makes processing payroll easier.
April 15, 2024

Read Me

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Municipal Payroll-we have many different situations that arise during our payroll cycle, including union, non-union, military differential, workers' comp, holiday pay, overtime.
  • Reports are updated very fast
  • The website is well organized and the pages load very quickly
  • Information provided to employees is very thorough
  • tax set up is a little bit confusing
  • setting up new payroll codes is challenging
After the most recent update, I was unable to submit payroll due to a hold on certain employees' records. I called Paylocity and was immediately transferred to someone who could help me resolve the issue. She was well versed in the issue I was having and walked me through it. She stayed with me until I completely fixed the problem.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity to process Payroll and manage our Benefits and also Onboarding of new employees. Paylocity makes these processes work smoothly and seamless.
  • Payroll processing for Salaried and Hourly employees is a straightforward and easy process. Makes processing the payroll less stressful.
  • Time punching is flexible and easy for employees - they can use their phones and also their computers to punch. This works well with employees who work both in an office or at an offsite location.
  • Benefits were previously process by paper forms and the addition of being able to do it online within Paylocity has made this process easier for both the employees and the administration of benefits. Employees can always see what their benefit costs are what choices they are enrolled.
  • Onboarding allows us to send forms to new employees for them to complete on their own prior to starting and gets them set up in the payroll system for the first day start. It makes the process of following up easier and faster and allows us to make sure the forms are clearly filled out.
  • Payroll processing has changed - I still like to look at the details when reviewing just to make sure everything is correct. The new way only shows a portion of the paycheck calculation, so I have been going back into Pay Entry to review some of the staff that have exceptions.
  • In correcting punches - it's good that you are not able to overwrite an existing punch but sometimes that is what you need to do to make a correction, so currently you need to delete the bad punch before correcting the punch. Just sometimes slows the process down or maybe allow to revise a punch but that would probably violate an audit feature.
  • When signing in to look up sensitive information, like Social Security numbers and W-4 tax withholding, it will have me sign in not once but twice to see the information - not sure why I need to sign in twice in a row to prove I have access.
For our company - we have staff that work at remote locations and the punching allows for them to use their phones when they do not have access to a computer to punch in/out. This works well for us. I am not sure where it would not be suited well - it seems to be a flexible platform that can cover a number of different business operations well.
April 12, 2024

Paylocity Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity for the total HR experience - talent acquisition, onboarding, payroll, benefits enrollment, COBRA administration, FSA administration, and HCM
  • processes payroll easily and accurately
  • accurate data maintenance
  • outstanding customer service
  • state tax registration
  • It is difficult to customize reports
  • time & labor balances require manual intervention
Paylocity is very user-friendly on both the administrative and employee side. Payroll batches are easy to edit, if necessary. The customer service is outstanding; there is always someone knowledgeable available to assist - immediately. (unlike ADP where you could be on hold for hours.) I am happy to hear that as our organization grows, Paylocity can service more than 1,000 employees. As I mentioned previously, the cumbersome tasks are the ability to create custom reports with the data and in the format needed and the accuracy of time off balances.
April 12, 2024

Paylocity Since 2019

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity's suite of features including time & labor, payroll, performance, surveys, expenses, and more. This allows us to work more efficiently by providing us an all-in-one HRIS.
  • Improves efficiencies
  • User-friendly interface
  • Helps us remain compliant
  • More information on how system updates change things
  • Improve the performance feature - make it easier to set up
  • Ability to schedule a start and end date for job postings
Works wonderfully for time & labor and payroll processing. There is room to improve the intuitiveness of the system and to make some things easier to do than they are currently, or at least more customizable. For instance, we do not provide our managers with a department budget for employee wages. Currently, the compensation system does not provide an option to bypass managers setting the wages for their staff.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I work at a nonprofit organization with close to 300 employees. We utilize Paylocity to track timecards as well as leave balances. I am a tertiary user myself and work closely with the Payroll staff.
  • Relatively user friendly
  • Tax document integration
  • Single sign on (SSO) capability
  • Mobile app access + remote clock in/out option
  • User dashboard
  • Wait times to receive customer service
  • Lack of customer support knowledge regarding labor laws for California
  • Pricing
Having used similar software previously, Paylocity is the best option for our agency at this time. With that being said, there's room for improvement, particularly when it comes to customer service and specifically, labor law knowledge/built in controls for California. Paylocity is well suited for use by Payroll and HR teams as this software really integrates both. Certain payroll calculations may have to be completed in an outside system such as Excel.
March 31, 2024

Paylocity Rocks

Hadi Azhar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity for HR & Payroll, Time & Labor. HR Performance and goals. General Ledger. Onboarding.
  • Payroll and taxes
  • Time and Labor
  • Onboarding
  • The new Payroll system, i think more training required of more good videos required.
  • I felt that when we try to search employee in detail view something they just not display anything
  • Employee search needs to be improved
It is well suited for business. very user friendly and quick response .
March 31, 2024

My review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have multiple clients on Paylocity. I provide HR and payroll support and utilize every aspect of the system available.
  • Customer service on the phone provides very good service
  • Set up and tracking of HR employee data, leaves, work comp claims, company property and personnel documents
  • Timekeeping module and meal period penalties
  • Sick time accrual that is compliant with CA law. The muni policy is WRONG in my opinion
  • Automated processes for new employee set up of time and labor
  • Integration with Indeed and Recruitment module
Paylocity is good
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paylocity Community is a great tool to reach employees within a multi unit company where communication becomes a challenge. They have been a great partner for us in all aspects of the business from running payroll, same day pay to community. They have always been very innovative and ahead of the curve when it comes to technology and meeting employees where they are at making the product relevant.
  • innovation
  • communication
  • client partnership
Paylocity has been a great partner in all aspects of the business whether it is working directly with their products or through integrations with other systems, Paylocity has been wonderful and easy to work with.
March 30, 2024

Paylocity Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am a heavy user of Paylocity. We have 55 FEINs, the environment is very user friendly for both Admins and Employees. Payroll is quick and easy. The reporting functions are amazing and makes it easy to get useful information out to managers and CEOs
  • Reporting
  • Ease of Use
  • Onboarding
  • Recruiting
  • GL Management
  • Tax Management
  • Company Set Management
  • Company Set Auditing and Updating
I love data insights and the ability to easily customize dynamic reports. I do not like that when having to update something, it usually results in having to repeat the action 55 times because it is not available to update on a Company Set level. I also wish we could have access to update our own GLS. Also, Tax issues in onboarding have recently become a pain point for us.
March 30, 2024

I love Paylocity!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Paylocity is our HRIS system. IT is used to give us a single sign on solution for Payroll, benefits, 401k, onboarding, offboarding, PTO management. It helps us have a next generation platform that we can use to onboard and offboard employees, with a single point of entry for the entire employee experience.
  • Great mobile app
  • easy to use employee interface
  • terrific HRIS enrollment solution
  • Sometimes service responses are slow in quarter 4
  • A bit difficult to find where I can update my tax withholdings
  • Not always intuitive to find PTO balances
Paylocity is a great HRIS solution for groups that have about 100 employees. They are very engaged and provide a thorough implementation process. I appreciate the process and getting to know the service team. I always know that if the process is not done correctly up front, there will be issues down the road, and Paylocity is committed to an excellent set-up so that we don't have a "garbage in garbage out" situation. I am very happy! It's hard to find hands on assistance when you only have 100 employees, but Paylocity did it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the system for payroll and HR.
  • Onboarding
  • Payroll
  • HR
  • Customer Service
  • Account Reps
  • Time to complete an issue
Paylocity is well suited for small businesses. The customer service in need of improvement via phone call and email.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity basically for keep track of our employees Personal information, hire date, salary and then also for running payroll. Payroll consists of the time sheets as well as the processing of payroll each pay period. We are able to keep track of certain cost codes in order to bill grants as well as time off etc.
  • Customer Service
  • Ease of submitting payroll taxes
  • Supervisor Approval is clear and concise
  • Accrued time is difficult to track and understand
  • Sometimes the same information is different on different pages/modules
  • more one on one time especially during implementation
We have had AWESOME customer service. If there is EVER anything that I cannot understand or anything that I haven't learned, etc. the service team is ALWAYS ready to help.

I think that there are SO many hands in each account and set up that a person doesn't know about at implementation that it would be nice to know if there is a way for all of us to meet at one time or warm hand offs instead of just emails that come to the Administration individual(s) saying this is who I am and this is what I need!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Paylocity is used for HR / Payroll/ Time & Labor, onboarding.
  • The onboarding module is easy to use and modify as needed. I really like the availability to use different Event Packets for the various types of employees.
  • We recently added additional work states and Paylocity has been easy to work with to add the various different taxing requirements based on work location.
  • The availability of the system to hold various onboarding documents to include training, certifications, etc. is great for our organization to track renewal of credentials, etc.
  • I feel like the quality of the service reps at Paylocity is varied, some are highly qualified and some not as much.
  • At times the new product enhancements are not communicated clearly. It seems that sometimes I login to the system and changes have been made to the product that I was not aware of.
I would have no problem recommending Paylocity for all aspects of Time/Labor and payroll processing, taxing, on-boarding, etc. The reports are robust and easy to work with as well. I am not as familiar with the Performance Management or Rewards/ Recognition modules.
March 29, 2024

Paylocity review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity for Payroll, timekeeping, COBRA, FSA, Employee Navigator coordination.
  • Time keeping audits
  • Onboarding
  • East of submitting FSA claims
  • Tracking PTO
  • Faster implementation of PTO for next year
Payroll is so simple and easy a monkey could do it.
I cannot think of any scenarios where it is less appropriate.
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