Overview
What is Paymo?
Paymo is a collaborative work management platform that helps track team progress, collaborate in context, and make smarter decisions. It acts as a single source of truth, where project planning, resource scheduling, file proofing, time tracking, and billing feed into…
TrustRadius Insights
Track time without thinking about it, as long as you put in the time in the front-end
PayMore with Paymo
Easy to track time
Paymo is a smart choice for project based businesses
Paymo works!
Paymo gave me more for less
Track Time with Paymo
Intuitive and organized project management suite!
Paymo Certified!
It was …
Popular Features
- Timesheet Tracking (9)9.090%
- Budget and Expense Management (8)8.888%
- Mobile Access (7)5.353%
- Task Management (9)3.535%
Reviewer Pros & Cons
Pricing
Free
$0
Small Office
$11.95
Business
$18.95
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Paymo - Product Demo - RemoteCon
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
- 3.5Task Management(9) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 5.3Resource Management(6) Ratings
Resource management is workload planning to maximize resources.
- 4.4Gantt Charts(3) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
- 7Scheduling(6) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
- 4.1Team Collaboration(6) Ratings
Team collaboration capabilities let team members work directly with each other and provide team updates.
- 7.8Support for Waterfall Methodology(2) Ratings
Waterfall methodology is a tradition development method that is linear and sequential.
- 5Document Management(6) Ratings
Document management provides for centralized management of all project documents.
- 5Email integration(4) Ratings
Email integration allows work requests to be made directly from email.
- 5.3Mobile Access(7) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
- 9Timesheet Tracking(9) Ratings
Timesheet tracking is the ability to track all billable and non-billable hours for each project.
- 8.8Budget and Expense Management(8) Ratings
Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.
Professional Services Automation
Features that support professional services organizations
- 8.9Quotes/estimates(3) Ratings
Ability to create, manage and send project fee proposals to customers
- 9.9Invoicing(3) Ratings
Ability to create, manage and send invoices to clients during or after completion of a project
- 8.9Project & financial reporting(3) Ratings
Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Paymo?
Paymo Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Team Collaboration
- Supported: Support for Waterfall Methodology
- Supported: Document Management
- Supported: Email integration
- Supported: Mobile Access
- Supported: Timesheet Tracking
- Supported: Change request and Case Management
- Supported: Budget and Expense Management
Professional Services Automation Features
- Supported: Quotes/estimates
- Supported: Invoicing
- Supported: Project & financial reporting
- Supported: Integration with accounting software
Paymo Screenshots
Paymo Video
Paymo Integrations
Paymo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | United States, United Kingdom, Portugal, Germany, Netherlands, France, Poland, Sweden, Denmark, Russia, Italy, Japan, Czech Republic, Brazil, Finland, Romania, Serbia |
Supported Languages | United States, United Kingdom, Portugal, Germany, Netherlands, France, Poland, Sweden, Denmark, Russia, Italy, Japan, Czech Republic, Brazil, Finland, Romania, Serbia, China, Norway, Turkey, Slovakia, Czech Republic |
Comparisons
Compare with
Reviews and Ratings
(15)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Paymo is a versatile time tracking tool that is used by freelancers, departments, and organizations across various industries. Freelancers rely on Paymo as their primary time tracking app for client-based work, allowing them to accurately track their hours and share live time reports with hourly-billed clients. Users appreciate the seamless experience provided by both the web and mobile versions of the app. The support team is also highly regarded for their assistance with setup and coding projects.
In addition to freelance work, Paymo is extensively used across departments to track projects, time, and ROI on tradeshows. This helps organizations measure the need for additional personnel and accurately determine the true cost of events. Marketing departments utilize Paymo not only for time tracking but also for managing non-profitable tasks, trade shows, and other projects. The software serves as a centralized tool for managing new client onboarding, time management, accounting, invoicing, and task management. Moreover, freelance consultants in various industries such as engineering transportation find immense value in using Paymo to track time and create detailed invoices for their clients.
Furthermore, Paymo is found to be particularly useful in a hybrid manner by marketing and communications departments where it effectively handles digital advertising scheduling, coordinates asset creation, and provides a comprehensive overview of monthly activities. Administrative staff primarily utilize Paymo for time tracking purposes and issuing invoices. Lastly, companies employ Paymo company-wide to track team members' time spent working on client projects, including unbillable time which aids in productivity tracking. Overall, Paymo proves to be an invaluable tool for accurate time tracking, project management, and efficient invoicing across a wide range of industries.
Efficient Time Tracking: Users have found Paymo's time tracking feature to be efficient and hassle-free. They appreciate that once it is set up correctly, it runs in the background without requiring constant attention.
Intuitive Job Management: Many users praise Paymo for its intuitive organization of tasks and the ability to easily archive completed jobs. This functionality allows for a seamless workflow and helps keep projects organized.
Prompt Customer Support: Paymo's customer support has been highly regarded by users. The chat feature allows them to quickly get assistance, with responses usually received within a couple of hours. Users appreciate the prompt and helpful support provided by Paymo's team.
-
Lack of Personalized Project List: Some users have expressed frustration with the project list in Paymo, stating that it is not personalized and makes it difficult for freelancers to track their time accurately. They feel that it is challenging to see how much time they have spent on a job since the last recording.
-
Steep Learning Curve: Several reviewers have found Paymo to be not intuitive, requiring a significant amount of setup on the front end to get jobs where they want them to be. They have mentioned that some features are not located where expected, resulting in a steep learning curve. As a result, some teammates have considered looking for alternative software.
-
Limited Integrations: Users have noted that Paymo has fewer integrations compared to more mainstream project management suites, which could be limiting for some individuals or businesses who rely on specific integrations for their workflow.
Based on user reviews, users commonly recommend the following for Paymo:
-
Try the free trial: Users suggest trying the free trial of Paymo to see how it helps with business productivity. This allows users to explore features like time tracking, invoicing, estimating, and expenses.
-
Suitable for freelancers and small businesses: Paymo is recommended for freelancers and small businesses. It is regarded as a valuable tool for service/consulting companies, creative industries, and managing projects, budgets, teams, deadlines, tasks, and invoicing.
-
Easy-to-use time tracking: Users appreciate the simplicity and cost-effectiveness of Paymo as a time tracking solution. They find it convenient to track time on multiple devices and emphasize the importance of setting up accurate task and project descriptors.
Overall, Paymo is considered comprehensive, easy-to-use, and cost-effective. It is recommended for freelancers, small teams, consultants, and various industries looking for a simple yet efficient solution to manage time, projects, and invoicing.
Attribute Ratings
Reviews
(1-10 of 10)Solid project management software with some added features
- Project management - supports Kanban boards.
- Time reports - can be broken up in several ways.
- Client management - an easy hub for us to run content by external stakeholders.
- No way to have clients request work via forms without external integrations.
- No way to have clients mark up proofs of assets within the system.
- Project table layout categories are strange out of the box and not easy to edit (at least I haven't figured it out yet - minor flaw).
- Time tracking. As long as you set up everything correctly on the front end, you don't have to think about it again and it will run in the background.
- Job management. Organizes jobs intuitively and can easily archive jobs.
- Support. If you ever have an issue or questions, they have a chat feature and will usually respond in a couple hours.
- Project list personalizing. Paymo is primarily meant for freelancers, so the only way to see how much time you've spent on a job since last recording time is to navigate through a few pages to hunt down the number. It would be easier if we could personalize the list to just show that number in the main list.
- Not intuitive. It takes a lot of set up on the front end to get jobs where you want them to be, and some features are not where you'd think they would be to get the jobs set up to track time.
- Huge learning curve. I've already heard a couple of my teammates look for alternatives because there was too much of a learning curve for them.
PayMore with Paymo
- Invoices are neat, modern and precise.
- It tracks accurately your invoicing based on projects.
- Time tracking is simple and again, directly connected to projects. No doing the math.
- They should stick to PAYmo stuff, drop the project management part (competition does it better, but they are second to none in invoicing).
- Mobile version is not as intuitive as web.
- Pricey: perhaps cutting on some features and providing discounts on that.
Easy to track time
- Tracks time on a variety of projects and tasks.
- Keeps track of PTO days.
- Shows stats in graph form for easy reference.
- Budgets from projects to tasks can be difficult to calculate.
- You can't start the timer for multiple projects at the same time in the widget.
Paymo is a smart choice for project based businesses
- Paymo is very good at consolidation of projects and has a dashboard that conveys a great deal of information in one place. At a glance you can see where artists are spending most of their hours or where client projects are starting to breach budgets.
- Payroll reporting is super simple and we've been able to automate that task every two weeks which eliminated the need for our payroll company's exorbitant fees.
- Having workflows created for projects allowed us to create templates for tasks which had us responding to RFP and bids much faster (ultimately resulting in more projects being won by our sales team).
- Payment processing is limited to PayPal, Stripe, and Auth.net. Opening this platform to banks or other processing companies could save us hundreds of additional dollars a year.
- Duplicating projects could be much simpler. We've created a 'zap' (thanks to Zapier integration) which allows us to do this for Paymo, but it should be a lot simpler to create a new project based off of a project you've already done for a client.
- Much like the above comment, we are responsible for doing similar work for clients on a monthly retainer. Having the ability to repeat or automate projects/invoices would be a real time saver.
Paymo works!
- Intuitive time-tracker -- easy to use either to track time during work or to manually enter time later and easy to mark which hours have been billed
- Nice-looking, professional invoices
- Clear dashboard area
- Being able to look at payments overall would be helpful -- there is a section on individual invoices that allows you to see payments made against those invoices, but it would be nice to have a simple list of payments, dates and invoices/clients to double-check my accounting records
- Having some automatic/already created reports or dashboard widgets that update themselves for basic queries like "time spent this week on X project" or "hours spent on X project overall" would save time -- you can create these reports, but you have to go through the entire report-creation process for each individual query (which means you get exactly what you want to see, but sometimes I don't have time to go through this whole process)
Paymo gave me more for less
- The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
- The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
- I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.
- I'd still love a way for the rates to vary based on how much time has been used, especially if a project goes over time. For example, charging one rate for up to a set amount of hours, then reducing/increasing the rate for hours over the threshold based on the contract.
- Rarely, but enough that it's annoyed me a few times, I've updated the web or the mobile only to find that both are listed in the time report. I go through and combine or delete as need, but it can be a bother and takes time away from doing the work at hand.
- As they've expanded the product, they've done a good job of informing users of what's been added. Still, I wouldn't mind having some suggestions on how to better use the app and am sure that I'm not doing so to its best ability or at least a guide that can be turned on/off to help explain features.
Track Time with Paymo
- Color coding for easier visual of daily breakdown
- Gantt charts are extremely helpful for project timelines
- The dashboard is a useful tool to provide a snapshot of how hours are spent
- It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
- I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful
- Paymo has a great (and customizable) at-a-glance dashboard. From there I can see upcoming milestones, how my employee billable and non-billable hours stack up, how accounts receivable is doing, etc.
- My whole team loves the Paymo desktop widget. It makes timekeeping really simple and intuitive, and it helps us stay profitable. Timekeeping is always tough, and Paymo makes it as easy as possible!
- Paymo customer support is fantastic! They really listen to the requests that their clients make. They even have an online community set up where you can submit suggestions, discuss suggestions with other clients and Paymo employees, and see the Paymo development path.
- The main area for improvement is exportability of data. It's tough to get full data out of Paymo. You can export most things in CSV format, but if you were to start with Paymo and want to switch to another project management and accounting platform, there would be substantial manual effort involved.
- There also aren't as many integrations for Paymo as some of the more mainstream project management suites. This isn't necessarily Paymo's fault. It's just a function of them still being one of the "little guys." Something to be aware of before you select this platform though.
Paymo Certified!
It was designed to measure the need for additional personnel and time spent on non-related marketing activities.
- Allows users to create dedicated project to track time
- Ability to create detailed tasks list
- Measure actual cost of projects/activities
- The ability to copy over a project to a new year but with zero time. It would be great if you could do that. This was our biggest issue.