- The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
- The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
- I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.
- I'd still love a way for the rates to vary based on how much time has been used, especially if a project goes over time. For example, charging one rate for up to a set amount of hours, then reducing/increasing the rate for hours over the threshold based on the contract.
- Rarely, but enough that it's annoyed me a few times, I've updated the web or the mobile only to find that both are listed in the time report. I go through and combine or delete as need, but it can be a bother and takes time away from doing the work at hand.
- As they've expanded the product, they've done a good job of informing users of what's been added. Still, I wouldn't mind having some suggestions on how to better use the app and am sure that I'm not doing so to its best ability or at least a guide that can be turned on/off to help explain features.
- Color coding for easier visual of daily breakdown
- Gantt charts are extremely helpful for project timelines
- The dashboard is a useful tool to provide a snapshot of how hours are spent
- It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
- I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful
Paymo Review: "Track time without thinking about it, as long as you put in the time in the front-end"
- Time tracking. As long as you set up everything correctly on the front end, you don't have to think about it again and it will run in the background.
- Job management. Organizes jobs intuitively and can easily archive jobs.
- Support. If you ever have an issue or questions, they have a chat feature and will usually respond in a couple hours.
- Project list personalizing. Paymo is primarily meant for freelancers, so the only way to see how much time you've spent on a job since last recording time is to navigate through a few pages to hunt down the number. It would be easier if we could personalize the list to just show that number in the main list.
- Not intuitive. It takes a lot of set up on the front end to get jobs where you want them to be, and some features are not where you'd think they would be to get the jobs set up to track time.
- Huge learning curve. I've already heard a couple of my teammates look for alternatives because there was too much of a learning curve for them.
- Paymo has a great (and customizable) at-a-glance dashboard. From there I can see upcoming milestones, how my employee billable and non-billable hours stack up, how accounts receivable is doing, etc.
- My whole team loves the Paymo desktop widget. It makes timekeeping really simple and intuitive, and it helps us stay profitable. Timekeeping is always tough, and Paymo makes it as easy as possible!
- Paymo customer support is fantastic! They really listen to the requests that their clients make. They even have an online community set up where you can submit suggestions, discuss suggestions with other clients and Paymo employees, and see the Paymo development path.
- The main area for improvement is exportability of data. It's tough to get full data out of Paymo. You can export most things in CSV format, but if you were to start with Paymo and want to switch to another project management and accounting platform, there would be substantial manual effort involved.
- There also aren't as many integrations for Paymo as some of the more mainstream project management suites. This isn't necessarily Paymo's fault. It's just a function of them still being one of the "little guys." Something to be aware of before you select this platform though.
It was designed to measure the need for additional personnel and time spent on non-related marketing activities.
- Allows users to create dedicated project to track time
- Ability to create detailed tasks list
- Measure actual cost of projects/activities
- The ability to copy over a project to a new year but with zero time. It would be great if you could do that. This was our biggest issue.
- Paymo is very good at consolidation of projects and has a dashboard that conveys a great deal of information in one place. At a glance you can see where artists are spending most of their hours or where client projects are starting to breach budgets.
- Payroll reporting is super simple and we've been able to automate that task every two weeks which eliminated the need for our payroll company's exorbitant fees.
- Having workflows created for projects allowed us to create templates for tasks which had us responding to RFP and bids much faster (ultimately resulting in more projects being won by our sales team).
- Payment processing is limited to PayPal, Stripe, and Auth.net. Opening this platform to banks or other processing companies could save us hundreds of additional dollars a year.
- Duplicating projects could be much simpler. We've created a 'zap' (thanks to Zapier integration) which allows us to do this for Paymo, but it should be a lot simpler to create a new project based off of a project you've already done for a client.
- Much like the above comment, we are responsible for doing similar work for clients on a monthly retainer. Having the ability to repeat or automate projects/invoices would be a real time saver.
- Intuitive time-tracker -- easy to use either to track time during work or to manually enter time later and easy to mark which hours have been billed
- Nice-looking, professional invoices
- Clear dashboard area
- Being able to look at payments overall would be helpful -- there is a section on individual invoices that allows you to see payments made against those invoices, but it would be nice to have a simple list of payments, dates and invoices/clients to double-check my accounting records
- Having some automatic/already created reports or dashboard widgets that update themselves for basic queries like "time spent this week on X project" or "hours spent on X project overall" would save time -- you can create these reports, but you have to go through the entire report-creation process for each individual query (which means you get exactly what you want to see, but sometimes I don't have time to go through this whole process)
Paymo Scorecard Summary
Feature Scorecard Summary
Paymo is a modern online project management solution designed for individuals, small and medium size businesses that allows you to manage projects from start to finish. The software covers the entire process from creating a project, splitting it into tasks and assigning them to employees, to tracking work time, issuing invoices from timesheets and getting paid.
|Small Office||11.95||per user/per month|
|Business||18.95||per user/per month|
Free version available for freelancers.
Paymo Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Paymo Technical Details
|Mobile Application:||Apple iOS, Android|
|Supported Countries:||United States, United Kingdom, Portugal, Germany, Netherlands, France, Poland, Sweden, Denmark, Russia, Italy, Japan, Czech Republic, Brazil, Finland, Romania, Serbia|
|Supported Languages: ||United States, United Kingdom, Portugal, Germany, Netherlands, France, Poland, Sweden, Denmark, Russia, Italy, Japan, Czech Republic, Brazil, Finland, Romania, Serbia|