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PayPal Zettle

PayPal Zettle
Formerly PayPal Here

Overview

What is PayPal Zettle?

PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users…

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Recent Reviews

TrustRadius Insights

PayPal Zettle has gained popularity among users as a highly effective solution for accepting credit and debit card payments. With the …
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Portable and Reliable

8 out of 10
March 24, 2022
Incentivized
We use PayPal Zettle as a means to process credit card payments for our small newspaper. We tend to run through about two transactions per …
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Pricing

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What is PayPal Zettle?

PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Square POS?

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

What is Podium?

Podium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah.

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Product Details

What is PayPal Zettle?

PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and inventory management features.
The pricing structure for payment processing is:
2.7% per US card swipe.
3.5% + $0.15 to key in cards.
2.9% + $0.30 to invoice.
1% for cross-border transfers.

PayPal Zettle Video

The TrustRadius team goes over some of the best free POS software and services, which includes Paypal Zettle.

PayPal Zettle Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(53)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PayPal Zettle has gained popularity among users as a highly effective solution for accepting credit and debit card payments. With the ability to transform mobile phones into point-of-sale systems without the need for additional hardware or lengthy banking processes, businesses have found it to be an invaluable tool. Instant payments facilitated by PayPal Zettle eliminate the need for bank transfers or checks, providing a seamless transaction experience for both businesses and customers. The fast and fluid PayPal Here hardware allows for quick and efficient transactions, saving time and avoiding the expense of a separate POS system. Integrating PayPal Zettle with eCommerce platforms like BigCommerce allows for easy inventory management across online and in-store sales. Solo business owners appreciate the simplicity of PayPal Zettle's Bluetooth card reader and user-friendly app, enabling them to accept payments during consultations and ultimately boosting sales. It is also widely used by businesses managing multiple online stores, accepting orders over the phone, and selling physical goods and information products in person at events. Nonprofit organizations have successfully utilized PayPal Here for accepting charitable contributions, processing credit card payments at fundraising events, and facilitating manual entry of orders or donations. Additionally, service businesses benefit from PayPal Here as it allows them to take customer credit card payments on-site, regardless of their location. Overall, PayPal Zettle has simplified credit card payment processing for small businesses, streamlined operations, reduced wait times, improved customer experiences, and ultimately increased purchases and customer satisfaction. With its versatile features and integration capabilities with eCommerce sites, PayPal Zettle proves to be a valuable tool across various industries.

Efficient hardware connection: Users have praised the seamless and efficient hardware connection of PayPal Zettle. Many reviewers have stated that their mobile devices and the PayPal Zettle application quickly recognize the hardware, saving them valuable time compared to other POS systems.

Instant transaction processing: The instant transaction processing feature of PayPal Zettle has been highly regarded by users. Numerous reviewers have mentioned that transactions can be carried out within a second simply by passing the NFC chip inside the system, providing a smooth and efficient payment experience.

Convenient transaction history management: Users appreciate the convenience of tracking and managing their transactions with PayPal Zettle. Several reviewers have pointed out that the transaction history is conveniently shown in their registered PayPal account, giving them an easy-to-access overview of their payment history.

Delayed Access to Funds: Some users have reported that payments received through the PayPal Here system are initially frozen for 48 hours, causing delays in accessing funds.

Limited Features and Integration: Several users have mentioned that the PayPal Here application lacks certain features and integration options with their PayPal accounts, which can be limiting for their business needs.

Lack of Inventory Control and Integration: Users have expressed dissatisfaction with the lack of built-in inventory control in the PayPal Zettle software. Additionally, some reviewers have noted that it does not integrate directly with popular platforms like WooCommerce, making it less convenient for managing their business operations.

Attribute Ratings

Reviews

(1-15 of 15)
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Tara Brueske | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Stripe
I actually use both but for the purchases where I'm on the go and at a concert, PayPal Zettle is better for me. Stripe works great for my courses online but again if I'm selling a product or service that is a one time deal and in the moment, it's so much easier for me to simply enter the information, make the payment and not have to set up invoicing or subscriptions, etc. Again, I actually like both for different reasons. I think it's wise to have a number of ways to take payments when you are running your own business.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The main selection criteria were ease of use and the presence of a plugin for WooCommerce. However, in practice it turned out that an important factor is also the availability of the product for purchase in a small batch and at an affordable price. I chose PayPal Zettle because I was able to easily and simply purchase it in my country.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It doesn't appear on the list but i used clip from mercadopago it is great but i trust more in paypal for their service and agility to solve issues. In clip i had a problem and it take weeks to solve it so i was a little disapointes for that and i decide to look for another options
March 24, 2022

Portable and Reliable

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Square has good software and is relatively easy to use. The Square payment screen is more advanced than the basic model that PayPal uses. However, PayPal was a service that I already used-- and the company made it easy to integrate it into our business. Convenience and ease of use were key.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It's been a while now since I've compared the two, but PayPay and Square were relatively similar for what we needed them for. I think the physical PayPal product at the time was a little bit more of what we needed, but I don't remember it being a very large margin between the two. You probably couldn't go wrong either way.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ultimately we selected PayPal Here because PayPal is such a trusted and well-known name, because of the easy-to-navigate user interface, because the card reader was inexpensive but performs well, and because the organization was already using PayPal to collect donations through our website. Using PayPal Here to collect mobile credit card donations was an easy choice!
Kevin Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I received my Square reader faster and it does its job well but, but the reader itself is small and very easy to lose. Unlike PayPal, I had to create a new account that would only be used for that single purpose. PayPal Here is an extension of PayPal so set-up was flawless and my information was already there for my business.
Jim Nelson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The PayPal Here app and the PayPal Here card reader are the only solutions we have ever used for manual processing of credit card payments or performing transactions where we physically accept payment via credit cards in person. We have never tried the Square credit card reader device or any other point of sale system.
October 25, 2019

Fast, Easy, & Convenient

Fredrick Doss, M.A. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Square POS is substantially similar to PayPal Here in cost and function, but it doesn't allow us to collect the necessary data for campaign finance reporting and compliance. In past campaigns we would have to process a card donation and then still make donors fill out an additional paper form. There is also no potential to save money like there is with PayPal Here. At least 30% of our donors have a Paypal account so that means no fees, and we capture their email to add to our email distribution list which means we can come back and ask for a donation again.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Compared to Square, PayPal Here is less much less reliable. I have never struggled to take a payment with Square whether I was swiping the card or manually entering the card information. I feel like our customers are more accustomed to seeing the Square card reader as well and that they trust it more. I initially chose PayPal here because I was familiar with using PayPal outside of business and because the fees were competitive.
Andy Ryan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paypal here is the mobile app that allows you to take credit cards on the spot. With the card reader you can get lower merchant service fees. I'd recommend picking up a card reader for your phone. It's definately worth it when you're billing thousands of dollars to a client and you can get lower fees on the spot.
AK Cyrway | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Square
I find that PayPal Here works better as a self-employed or non-profit; it's simple, clean cut, and is a recognised brand throughout places like Etsy and eBay. PayPal Here feels like it's geared more towards the every person, especially artists and artisans. While I do use PayPal for my storefront business, it is mostly for purchases only, as Square seems to be more geared towards business models.
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