Filter Ratings and Reviews
Filter 32 vetted Paypro Workforce Management reviews and ratings
Reviews (1-18 of 18)
Companies can't remove reviews or game the system. Here's why.
October 23, 2020
Occupational Training Center uses Paypro Workforce Management for Human Resources, Payroll, and Time Management. We also have our payroll uploaded directly to our General Ledger. Workforce Management has been an excellent product for our company to use. We have a very complex payroll and GL Paypro has been able to meet all of our needs over the years.
We have always had excellent customer service--they will work with you until a problem is resolved. I highly recommend this product!
We have always had excellent customer service--they will work with you until a problem is resolved. I highly recommend this product!
- Customer service
- General ledger upload
- All of the payroll functionalities
- At times I am not able to get everything I need in one report
September 24, 2020
We use Paypro for our payroll as well as our medical/dental. We use the system across the entire organization. The associates at Paypro make the payroll process a pleasure.
- Customer service is exceptional
- The flow of the software is flawless
- Payroll and benefits in the same package
- Kronos changed and many of the options for use were moved around. Have to learn to navigate the new platform.
November 08, 2020
We use Paypro Workforce Management across [the] entire organization.
- Good customer service.
- Comprehensive product.
- Flexible options for different payroll needs.
- Some features are hidden deep in menus.
- Sometimes changes are made to the screen view and you don't know about it.
December 02, 2020
Paypro Workforce Management is used as our HR and payroll system across the entire organization. The system is our only HR admin system and all information is electronically stored here.
- Reports
- Phone app for employees and admins
- Employee portal
- Complicated onboarding
- Workflows are complicated
- Ease of use
November 06, 2020
We started using Paypro primarily for payroll. We have challenges with being a small company but having employees in many states. PayPro has helped us with payroll taxes in both new states and when we no longer have employees in a given state. Last year we expanded our services with PayPro to include the HR services. We now onboard new employees in PayPro Workforce. Our employees are able to enroll in benefits and annual enrollment right through PayPro which flows directly into payroll.
- Payroll Taxes
- Payroll General Ledger Support
- Reporting
- Ability for administrators to run more reports without needing to go through PayPro
- Admin functionality can be difficult and not intuitive - ex. setting up 401K
- Their system is missing some basic checks such as not allowing 401K deductions to exceed the IRS guidelines. There should be more IRS guidelines built into their systems that flag any discrepancies that aren't unique to the individual client.
- When an employee moves, it needs to automate their taxes and flag a need for new forms (if needed). We had issues with employees updating their address and the taxes not updating. Apparently this is not automatic and there isn't a flag. Also they don't have a report to audit if everyone is receiving their correct taxes based on location.
- HR onboarding needs to be more user friendly and intuitive.
December 02, 2020
Paypro Workforce Management was used as our payroll company for seven years and used only by our payroll department.
- Reports, building/adding to reports, and exporting to Excel was a plus
- The search bar was always on the screen to search any employee--very accessible
- Viewing employee information and pay history was very accessible and can be customized
- Entering payroll was very user friendly, easy, and had warnings--different reports to view before sending
- Before we stopped using Paypro Workforce Management, they changed the view/setup on the site. The way it was before seemed easier to navigate
We use Paypro Workforce Management in payroll and time clock [for] all employees. It is being used by the whole organization. All manager[s] can see the in and out of employees, can manage their request, [and] can see the benefits days they are entitle[d to]. All employees, if able, can see and look at their benefits days.
Time and attendance help monitor employees time in the bldg. Payroll help[s] me process their pay check, help create all needed report[s] in regards to each employees pay [and] personal information. Easy to produce report like the EEO and many more report that save me time in creating.
Time and attendance help monitor employees time in the bldg. Payroll help[s] me process their pay check, help create all needed report[s] in regards to each employees pay [and] personal information. Easy to produce report like the EEO and many more report that save me time in creating.
- Managing the clock of employees.
- Processing the reports, specifically for union Local 6 report on a monthly basis.
- Positive pay can be downloaded quickly.
- Easy access to all employees info.
- Employees request for their updates on their benefits.
- Customer representative - Shirley Corcoran.
- Creating any report needed by higher management executive.
- Paypro's department that handles unemployment - communication, reporting needed to be improved.
December 30, 2019
Our entire company uses Workforce One to manage our payroll and HR. We track incidents and accidents with it, including OSHA recordables, and we use it for OSHA 300 and 300A documents. We track employee credentials, such as driver licenses and professional certifications, and we also track company assets, such as cell phones, tablets, and EZPasses. Workforce One is our resource for all employee information, including a reference for various labor reports when we need to report labor-related information to other parties.
- Setting up new employees is very easy and only takes a couple of minutes.
- We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
- Given that Workforce One is a very complicated system, I believe that Paypro did a very good job making it customizable, where possible, and with simplifying each process. The on-boarding was very thorough and we were even provided with step-by-step direction, complete with screenshots. I can't think of anything specific where I am unhappy with the functionality.
December 13, 2019
We use it across the board. The program has saved time, provides on-line reporting for both management and employees.
- Paypro offers great service.
- It's an excellent product, at an affordable price.
- Easier on-the-fly reporting abilities. The current reporting is a bit tedious, even for those less IT-oriented managers.
We currently use Paypro Workforce Management for human resource management, timekeeping, and payroll services throughout the entire organization.
- Timekeeping.
- Accruals.
- Report builder could be easier to use.
- Rules set up could be less cumbersome.
We are using it across our organization for time and attendance, payroll processing, onboarding, tax filing and as an employee self-service tool.
- Great customer service and support.
- Timely and accurate payroll processing and tax filing.
- Seamless reporting.
- System login issues/accounts locking.
December 03, 2019
For the admin HR and payroll functions. Department managers review their employee's timesheets and approve. Employees have various methods available for clocking in and out. Medical deductions are computed automatically. Expiring documents are controlled here.
- Manage time and attendance
- Allow form distribution
- Manage PTO
- Time clocks are a bit glitchy
- Not intuitive
November 18, 2019
We use it for payroll for the entire company.
- Ease of use.
- Customizations.
- Cost.
- I don't have any complaints.
December 18, 2019
Paypro deployed the software platform that runs our payroll from when we were a startup through present day. The entire organization utilizes it and they were able to customize it to run efficiently despite the fact that our organization has a lot of abnormal pay cycles and pay rates depending on numerous variables associated with each different project.
- Custom payroll adjustments that made sense for the way our industry works.
- Excellent support team especially during implementation.
- Software has a lot of extra features we don’t use much, but they do a good job setting up and implementing the ones we use a lot.
December 13, 2019
Paypro is being used across the entire organization as our Workforce Management solution on top of our payroll system. Previously, we had to manually manage all of this information across the entire team, and even as a small team we found it to be incredibly difficult to keep up with everything. Paypro came in and provided a high-level of service, taking a lot of the guesswork out of the equation, and walked us through everything in layman's terms. Since then, it has been much smoother and we have an efficient process to follow.
- Service - hands down, their team makes a massive difference across the board.
- Benefits management. With Paypro, this is one less thing to worry about for us, and our team benefits greatly as it helps us attract/retain talent.
- I think overall it took me a bit of time to full understand their breadth of their solution, so simplifying parts of the implementation process (but, it's tough, since they do quite a bit)
November 24, 2019
Currently use it for employee time tracking, employee attendance tracking, and benefit tracking.
- Amazing Costumer Service representatives
- Very fast turn around to fix any issues and/or to come up with better and more efficient ways to get work done
- System is very user friendly.
- Paypro is constantly asking for feedback so they can continue to better the service and program. I have no complaints at all.
Workforce is being used by all non-union staff as a self portal. Staff are able to use it to request time off, benefit open enrollment and change personal information. Human Resources uses Workforce for reports, timekeeping (Kronos) and payroll. Significantly reduced the time managing time and payroll.
- Customer Service: by far the best customer service I've ever received. Very knowledgeable and responsive.
- Payroll: reduced our payroll processing by a full day.
- Timekeeping: the cohesiveness with Kronos and Workforce is very good.
- Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
- Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
- Integration within the system. There are times when you change the information in the system then it randomly changes another section.
November 19, 2019
We use Paypro for many important functions in our organization. All employees use the system to enter time, request time off, request profile changes, view pay statements, view W2s, access company documents, and even for employees to self-enroll during open enrollment. On the HR side, we use Paypro for onboarding, benefits administration, payroll, and almost all important types of reporting and tracking.
- All-in-one: I feel like Paypro is capable of doing almost anything you'd like.
- Customer Service: They ease you into using the product in digestible phases, and are such a helpful team every time I call.
- Customizable Reports: For me, I use it often because I can quickly manipulate employee lists, add or narrow down data, and get a list that helps me with whatever project I'm working on.
- EDI feeds for benefits: It's wonderful that just by adding a benefit to an employee's profile in Paypro, the insurance company then adds the employee. It's a great time saver.
- EE0-1 Reporting: Though useful, there were a lot of glitches that forced me to do a lot of arduous manual work.
- Requesting time off for the following year, at least for our company, is not possible.
- If you have different kinds of rules for how PTO is accrued, it's not always possible to make it work. You may have to really keep auditing how much time off an employee had in Paypro versus what they ought to have.
Paypro Workforce Management Scorecard Summary
What is Paypro Workforce Management?
Paypro's Workforce Management solution is powered by Kronos Workforce Ready and aims to help businesses achieve greater efficiency through automation and greater visibility through real-time data. With Paypro, companies can control labor costs, manage scheduling and payroll, ensure compliance with labor and industry regulations such as the Affordable Care Act (ACA), and maintain one record throughout an employment lifecycle.
Over the past 25 years, the vendor reports that Paypro has grown into a full service Human Capital Management provider, helping its clients in all aspects of payroll, time and labor management, human resources and employee benefits. Paypro has built its business model around world-class customer service. The company’s philosophy and approach to service provides each client with a dedicated customer support team, helping to facilitate the management of an entire workforce from pre-hire to retire. The vendor reports that Paypro is rapidly expanding, paying over 250,000 worksite employees and processing over 5 billion dollars in ACH transactions annually.
Paypro Workforce Management Competitors
Paypro Workforce Management Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| Social Media | ||
| Video Tutorials / Webinar | ||
| Forum/Community | ||
| FAQ/Knowledgebase |
Paypro Workforce Management Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android, Mobile Web |
| Supported Languages: | English, Spanish |