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Paypro Workforce Management

Paypro Workforce Management

Overview

What is Paypro Workforce Management?

Paypro powered by UKG Ready is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience…

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Recent Reviews

TrustRadius Insights

Workforce One is a versatile solution that allows users to track incidents, accidents, and OSHA recordables, providing a comprehensive …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Paypro Workforce Management?

Paypro powered by UKG Ready is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Paypro Workforce Management?

Paypro powered by UKG Ready is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade.

• Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where they are on their journey.
•Provides a unique white-glove service model centered around the specific needs of the user's business.
•Delivers a proven fortune 500 level cloud solution that receives $60m in R&D annually.
•Includes data driven guidance to help with implementation and advancement.
•Creates custom automated data flows to help managers avoid mistakes, reduce risk, and improve efficiency.
•100% US-based dedicated teams of industry experts directly available to customers.
•An expert organization at implementing and supporting the software product that acts an extension of the customer's own team.

Paypro Workforce Management Features

  • Supported: One database for all employee records
  • Supported: API integrations and customization
  • Supported: Dedicated U.S.-based service teams
  • Supported: Expert implementation coaches
  • Supported: Enhanced payroll data review

Paypro Workforce Management Competitors

Paypro Workforce Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

ADP Workforce Now, Paylocity, and Paycom are common alternatives for Paypro Workforce Management.

Reviewers rate Usability highest, with a score of 9.

The most common users of Paypro Workforce Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(33)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Workforce One is a versatile solution that allows users to track incidents, accidents, and OSHA recordables, providing a comprehensive view of safety-related data. Users can easily generate OSHA 300 and 300A documents, streamlining compliance reporting. Additionally, Workforce One serves as a centralized resource for managing employee credentials such as driver licenses and professional certifications. This ensures that important qualifications are up-to-date and easily accessible. The software extends its functionality beyond employee management by allowing companies to track assets like cell phones, tablets, and EZPasses. With Workforce One, businesses can efficiently monitor their resources and ensure accountability. Overall, Workforce One is an invaluable tool for maintaining safety standards, managing employee information, and tracking company assets.

Paypro Workforce Management provides a comprehensive suite of tools for Human Resources, Payroll, and Time Management. With its seamless integration with the payroll system, Paypro simplifies the payroll process by handling all aspects from time entry to tax filing. Managers benefit from features such as employee time tracking, attendance management, and the ability to manage time off requests effortlessly. The platform also offers self-service capabilities for employees who can access their pay statements, W2s, benefits days, and even enroll in benefits directly through the system. Paypro's intuitive interface empowers both HR professionals and employees to easily navigate through tasks such as onboarding new hires, administering benefits, generating key reports, and tracking important metrics. Moreover, Paypro's exemplary customer service ensures that users receive prompt assistance when needed. Whether it's enhancing efficiency in time management or streamlining payroll processes across the entire organization, Paypro is a trusted solution for businesses seeking a reliable Workforce Management tool.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our entire company uses Workforce One to manage our payroll and HR. We track incidents and accidents with it, including OSHA recordables, and we use it for OSHA 300 and 300A documents. We track employee credentials, such as driver licenses and professional certifications, and we also track company assets, such as cell phones, tablets, and EZPasses. Workforce One is our resource for all employee information, including a reference for various labor reports when we need to report labor-related information to other parties.
  • Setting up new employees is very easy and only takes a couple of minutes.
  • We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
  • Given that Workforce One is a very complicated system, I believe that Paypro did a very good job making it customizable, where possible, and with simplifying each process. The on-boarding was very thorough and we were even provided with step-by-step direction, complete with screenshots. I can't think of anything specific where I am unhappy with the functionality.
Workforce has helped us to better track injuries (including OSHA data and Workers Comp situations), motor vehicle accidents, and other disciplinary incidents. For us, keeping track of these situations pre-Workforce was done using paper/folders, and sometimes creating individual folders to store documents on someone's computer. This system has helped us take better control of several HR-related issues that used to be very cumbersome to handle.
  • Prior to implementing Workforce and a time clock, our payroll was handled using paper time sheets completed by crew foremen on a daily basis. We would have 2-5 employees EVERY Friday afternoon, approaching us to point out that they felt they were missing time. We would have situations where a guy would come in at 7AM and be moved to a 730AM crew, but would spend that half hour loading a truck or otherwise working. His foreman wouldn't always remember this, so he would put down the same time as the rest of the crew, forgetting that crew member's extra 30 minutes. On the other hand, there were many instances where a crew would complete their work, park their truck and have their tools put away by around five or ten after. They would then sometimes mill about, walking back and forth across the yard, doing whatever they could to waste time to get the clock closer to half-past so they could put in for the extra 30 minutes. The boss was always keen to spot this kind of behavior and would stand outside trying to hustle everyone up to finish their work so he could note when the last tool or piece of equipment was put away. There were plenty of other situations, but the bottom line was that once the time clock process was fully implemented, the Friday afternoon "missing time" complaints dropped to almost zero. Everyone became responsible for their own time by punching in and punching out, and we no longer had to spend our time investigating and addressing every time complaint, every single week.
  • Along these same lines, being able to set up work schedules for each operation and for specific crews has helped us to save a ton of time dealing with crew issues, and also to improve productivity by being able to better communicate start times with our crews.
We went through a very thorough on-boarding process, and received very thorough and specific instruction on the pre-determined packages that we had discussed with the implementation team. Since then, we have reached out to support many times via phone and email, and we've had our issue resolved every time. Whether it's adjusting permissions for various users, helping us create custom reports, or working with us to come up with a creative solution, the customer service has always been very responsive and very efficient.
10
Our sales staff, management personnel, office staff, bookkeeper, select field personnel, and the business owners all use Workforce.
  • Payroll.
  • Hiring/on-boarding.
  • To track safety incentive bonus eligibility.
  • To keep track of clothing sizes for apparel ordering.
We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
No
  • Product Features
  • Product Usability
  • Existing Relationship with the Vendor
Adding Workforce One represented a significant increase in our payroll expenses, so we wanted to make sure we felt we would be getting more bang for our buck. In utilizing the HR module, we added several other aspects of our business's operations into the Workforce umbrella that were previously done manually. We felt that the centralization of these functions, plus the increased utilization of this product, made the expenditure worthwhile for us.
When we needed to find a way to segment hours worked by project, Paypro was able to create a way to allow us to input projects and then track the hours worked on those projects via the timesheet. This led to greatly improved efficiency and accuracy when it came to the required hour reporting.
  • When viewing data and narrowing by filters/columns, it is very easy to save that view for quick access again later.
  • Processing the payroll is a pretty straight-forward process, powered by specific numbered steps.
  • Hiring a new employee is a process that requires a lot of steps. However, it is not always a simple process in general. Since there are several tabs in the employee profile, the information must be saved in each tab before the user can view the information in another tab. This can sometimes lead to some back-and-forth clicking.
Yes
The current mobile app has a bit of an irritating design. It doesn't have a face/thumbprint recognition interface with iPhones (yet), so each time a user opens it, they must enter their password. This seems pretty simple, however, if the intention is to punch in or punch out, the user is supposed to enter their password, but not click "enter" or the "Login" button. They must type the password, then click "done" at the top of the keyboard to hide the keyboard, revealing the "Quick Punch" buttons in which the user can select "In" or "Out." If the user types their password and clicks enter or login, they are not able to punch and must sign out and start over. Also, we have some supervisors who do not punch every day, but use the app to request time off. If the user goes for a certain amount of time without logging in, they must change their password before being able to log in. We have had several instances where the user just simply isn't able to update their password with the app. It keeps telling them that their password is incorrect, and the support advice is to change the password from a web browser on a computer. Hopefully, a new app or an overhaul will be forthcoming.
The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it across the board. The program has saved time, provides on-line reporting for both management and employees.
  • Paypro offers great service.
  • It's an excellent product, at an affordable price.
  • Easier on-the-fly reporting abilities. The current reporting is a bit tedious, even for those less IT-oriented managers.
Well suited for small to mid-size companies.
  • We saw a return on our investment in less than 3 years.
  • Enabling department-heads and employees the ability to have easy access to HR & payroll information without waiting for HR.
Of my 30 years experience from ADP to off the shelf payroll packages, Paypro is second to none. They acknowledge when they do not have an answer and quickly provide the follow up with who provided and what the answer is.
ADP, Ceridian, HRAPP, Quickbooks, Sage, Paycor, Gusto, OnPay.
8
Upper and middle level management positions.
1
A few with limited IT knowledge and experience to very experienced staff members. Individuals with limited knowledge can navigate to complete time management tasks fairly easily within the system. These individuals are the ones who have saved the most time by our change and upgrades to Paypro.
  • Time management
  • Reduction in payroll processing time
  • Employee use of the PayPro app
  • Employee relations announcements (birthdays, anniversaries, etc.)
  • Going paperless in HR!!!!!
  • On-line training for HR
Service and product.
Yes
Previously ADP was utilized.
  • Price
  • Product Usability
  • Vendor Reputation
  • Existing Relationship with the Vendor
I can't say enough, the most important aspect of any organization is SERVICE!!!

Keep it up PayPro!
No. The sales team was equally service minded as the support side.
  • Implemented in-house
Yes
* Software & hardware.
* Timekeeping training.
* Payroll training
* HR training.
Change management was a big part of the implementation and was well-handled
Not sure the statement is worded correctly. Did we have and organizational change - yes. Was it significant - yes, previously managers were completing timekeeping by hand and the payroll person was completing all edits, requests and HR issues.
  • Scheduling management training with staff
  • It was the smoothest transition in my 30+ years of using payroll & hr systems!
The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
Yes
Excellent value, especially in an organization where there is bare bones staffing.
Yes
Yes!
EVER SINGLE TIME WE CALL OR E-MAIL - AWESOME!!!!

How many vendors can say that they have not had any service issues with a product???!!!??? We have never had an support issue !!!
  • Time keeping, payroll processing and HR.
  • not sure what you mean by "elegant" if that's a reporting or visual point then I find the system is average.
  • Changing sorting and searching reporting capabilities - not difficult but could be improved.
  • Creating reports - not difficult but could be improved.
Yes
Average capabilities, approximately 60% of our staff uses it.
Service and product.
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