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Paypro Workforce Management

Paypro Workforce Management

Overview

What is Paypro Workforce Management?

Paypro powered by UKG Ready is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience…

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Recent Reviews

TrustRadius Insights

Workforce One is a versatile solution that allows users to track incidents, accidents, and OSHA recordables, providing a comprehensive …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Paypro Workforce Management?

Paypro powered by UKG Ready is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Paypro Workforce Management?

Paypro powered by UKG Ready is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average customer relationship approaching a decade.

• Paypro aims to help organizations become a great place to work by building people-centric, life-work technology that meets every employee where they are on their journey.
•Provides a unique white-glove service model centered around the specific needs of the user's business.
•Delivers a proven fortune 500 level cloud solution that receives $60m in R&D annually.
•Includes data driven guidance to help with implementation and advancement.
•Creates custom automated data flows to help managers avoid mistakes, reduce risk, and improve efficiency.
•100% US-based dedicated teams of industry experts directly available to customers.
•An expert organization at implementing and supporting the software product that acts an extension of the customer's own team.

Paypro Workforce Management Features

  • Supported: One database for all employee records
  • Supported: API integrations and customization
  • Supported: Dedicated U.S.-based service teams
  • Supported: Expert implementation coaches
  • Supported: Enhanced payroll data review

Paypro Workforce Management Competitors

Paypro Workforce Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

ADP Workforce Now, Paylocity, and Paycom are common alternatives for Paypro Workforce Management.

Reviewers rate Usability highest, with a score of 9.

The most common users of Paypro Workforce Management are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(33)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Workforce One is a versatile solution that allows users to track incidents, accidents, and OSHA recordables, providing a comprehensive view of safety-related data. Users can easily generate OSHA 300 and 300A documents, streamlining compliance reporting. Additionally, Workforce One serves as a centralized resource for managing employee credentials such as driver licenses and professional certifications. This ensures that important qualifications are up-to-date and easily accessible. The software extends its functionality beyond employee management by allowing companies to track assets like cell phones, tablets, and EZPasses. With Workforce One, businesses can efficiently monitor their resources and ensure accountability. Overall, Workforce One is an invaluable tool for maintaining safety standards, managing employee information, and tracking company assets.

Paypro Workforce Management provides a comprehensive suite of tools for Human Resources, Payroll, and Time Management. With its seamless integration with the payroll system, Paypro simplifies the payroll process by handling all aspects from time entry to tax filing. Managers benefit from features such as employee time tracking, attendance management, and the ability to manage time off requests effortlessly. The platform also offers self-service capabilities for employees who can access their pay statements, W2s, benefits days, and even enroll in benefits directly through the system. Paypro's intuitive interface empowers both HR professionals and employees to easily navigate through tasks such as onboarding new hires, administering benefits, generating key reports, and tracking important metrics. Moreover, Paypro's exemplary customer service ensures that users receive prompt assistance when needed. Whether it's enhancing efficiency in time management or streamlining payroll processes across the entire organization, Paypro is a trusted solution for businesses seeking a reliable Workforce Management tool.

Attribute Ratings

Reviews

(1-18 of 18)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reports, building/adding to reports, and exporting to Excel was a plus
  • The search bar was always on the screen to search any employee--very accessible
  • Viewing employee information and pay history was very accessible and can be customized
  • Entering payroll was very user friendly, easy, and had warnings--different reports to view before sending
  • Before we stopped using Paypro Workforce Management, they changed the view/setup on the site. The way it was before seemed easier to navigate
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll Taxes
  • Payroll General Ledger Support
  • Reporting
  • Ability for administrators to run more reports without needing to go through PayPro
  • Admin functionality can be difficult and not intuitive - ex. setting up 401K
  • Their system is missing some basic checks such as not allowing 401K deductions to exceed the IRS guidelines. There should be more IRS guidelines built into their systems that flag any discrepancies that aren't unique to the individual client.
  • When an employee moves, it needs to automate their taxes and flag a need for new forms (if needed). We had issues with employees updating their address and the taxes not updating. Apparently this is not automatic and there isn't a flag. Also they don't have a report to audit if everyone is receiving their correct taxes based on location.
  • HR onboarding needs to be more user friendly and intuitive.
November 04, 2020

Content. Worth the money.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Managing the clock of employees.
  • Processing the reports, specifically for union Local 6 report on a monthly basis.
  • Positive pay can be downloaded quickly.
  • Easy access to all employees info.
  • Employees request for their updates on their benefits.
  • Customer representative - Shirley Corcoran.
  • Creating any report needed by higher management executive.
  • Paypro's department that handles unemployment - communication, reporting needed to be improved.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Setting up new employees is very easy and only takes a couple of minutes.
  • We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
  • Given that Workforce One is a very complicated system, I believe that Paypro did a very good job making it customizable, where possible, and with simplifying each process. The on-boarding was very thorough and we were even provided with step-by-step direction, complete with screenshots. I can't think of anything specific where I am unhappy with the functionality.
Score 10 out of 10
Vetted Review
Verified User
  • Custom payroll adjustments that made sense for the way our industry works.
  • Excellent support team especially during implementation.
  • Software has a lot of extra features we don’t use much, but they do a good job setting up and implementing the ones we use a lot.
Score 10 out of 10
Vetted Review
Verified User
  • Service - hands down, their team makes a massive difference across the board.
  • Benefits management. With Paypro, this is one less thing to worry about for us, and our team benefits greatly as it helps us attract/retain talent.
  • I think overall it took me a bit of time to full understand their breadth of their solution, so simplifying parts of the implementation process (but, it's tough, since they do quite a bit)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Amazing Costumer Service representatives
  • Very fast turn around to fix any issues and/or to come up with better and more efficient ways to get work done
  • System is very user friendly.
  • Paypro is constantly asking for feedback so they can continue to better the service and program. I have no complaints at all.
November 20, 2019

Amazing customer service.

Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Customer Service: by far the best customer service I've ever received. Very knowledgeable and responsive.
  • Payroll: reduced our payroll processing by a full day.
  • Timekeeping: the cohesiveness with Kronos and Workforce is very good.
  • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
  • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
  • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • All-in-one: I feel like Paypro is capable of doing almost anything you'd like.
  • Customer Service: They ease you into using the product in digestible phases, and are such a helpful team every time I call.
  • Customizable Reports: For me, I use it often because I can quickly manipulate employee lists, add or narrow down data, and get a list that helps me with whatever project I'm working on.
  • EDI feeds for benefits: It's wonderful that just by adding a benefit to an employee's profile in Paypro, the insurance company then adds the employee. It's a great time saver.
  • EE0-1 Reporting: Though useful, there were a lot of glitches that forced me to do a lot of arduous manual work.
  • Requesting time off for the following year, at least for our company, is not possible.
  • If you have different kinds of rules for how PTO is accrued, it's not always possible to make it work. You may have to really keep auditing how much time off an employee had in Paypro versus what they ought to have.
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