Paypro Workforce Management Reviews

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24 Ratings
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Score 8.7 out of 100

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Jack Harder | TrustRadius Reviewer
December 30, 2019

Paypro Workforce Management will definitely help you improve your business.

Score 10 out of 10
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Verified User
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Support Rating

10
We went through a very thorough on-boarding process, and received very thorough and specific instruction on the pre-determined packages that we had discussed with the implementation team. Since then, we have reached out to support many times via phone and email, and we've had our issue resolved every time. Whether it's adjusting permissions for various users, helping us create custom reports, or working with us to come up with a creative solution, the customer service has always been very responsive and very efficient.
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Guy Smalling | TrustRadius Reviewer
December 13, 2019

Paypro Workforce Management Review

Score 10 out of 10
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Verified User
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Support Rating

10
Of my 30 years experience from ADP to off the shelf payroll packages, Paypro is second to none. They acknowledge when they do not have an answer and quickly provide the follow up with who provided and what the answer is.
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Andrea Spina | TrustRadius Reviewer
December 10, 2019

Paypro Review

Score 10 out of 10
Vetted Review
Verified User
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Support Rating

10
I have had very few issues with the Paypro system. There has never been a time where support was not given when needed. The turnaround time has been very reasonable.
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Joseph Plower | TrustRadius Reviewer
November 20, 2019

PayPro-fessional

Score 8 out of 10
Vetted Review
Verified User
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Support Rating

9
Support has been amazing from day one! As an organization, we have challenged PayPro with some unique requests and every time they have figured out how to accommodate the request and make it work. Not to say they get it right on the first try but they work any issues all the way through until they get it right.
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Anonymous | TrustRadius Reviewer
November 20, 2019

Amazing customer service.

Score 5 out of 10
Vetted Review
Verified User
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Support Rating

10
Love Love Love the representatives that have our account. I deal directly with Time & Labor, and HRIS. Sophie Jones, Dawn Henderson, and Ann Sochi are by far the best I've ever worked with.
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Anonymous | TrustRadius Reviewer
November 19, 2019

A Happy Paypro Administrator

Score 9 out of 10
Vetted Review
Verified User
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Support Rating

10
Customer service is number one with Paypro. There are different teams to help with HR, TLM, Payroll, and each person assigned to us had been a gift. They go way above and beyond when helping out. It's like they stop everything and focus all their attention on making sure they help. This level is very rare.
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About Paypro Workforce Management

Paypro's Workforce Management solution is powered by Kronos Workforce Ready and aims to help businesses achieve greater efficiency through automation and greater visibility through real-time data. With Paypro, companies can control labor costs, manage scheduling and payroll, ensure compliance with labor and industry regulations such as the Affordable Care Act (ACA), and maintain one record throughout an employment lifecycle.

Over the past 25 years, the vendor reports that Paypro has grown into a full service Human Capital Management provider, helping its clients in all aspects of payroll, time and labor management, human resources and employee benefits. Paypro has built its business model around world-class customer service. The company’s philosophy and approach to service provides each client with a dedicated customer support team, helping to facilitate the management of an entire workforce from pre-hire to retire. The vendor reports that Paypro is rapidly expanding, paying over 250,000 worksite employees and processing over 5 billion dollars in ACH transactions annually.

Paypro Workforce Management Features

Has featureOne database for all employee records
Has featureAPI integrations and customization
Has featureDedicated U.S.-based service teams
Has featureExpert implementation coaches
Has featureEnhanced payroll data review

Paypro Workforce Management Competitors

Paypro Workforce Management Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Social Media
Video Tutorials / Webinar
Forum/Community
FAQ/Knowledgebase

Paypro Workforce Management Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web
Supported Languages: English, Spanish