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PayU

PayU

Overview

What is PayU?

PayU is a payment gateway software solution offered by payu.

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Recent Reviews

TrustRadius Insights

PayU is a reliable and secure payment gateway that offers a seamless payment experience for customers. Users have found the payment …
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Pricing

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What is PayU?

PayU is a payment gateway software solution offered by payu.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://corporate.payu.com/contact-us

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is PayU?

PayU offers more than just a payment gateway, through its payment orchestration platform – PayU Hub.

With its payment gateway/orchestration platform the user gains key functionalities consolidated into a single-layered architecture:

• Enable various payment methods
• Smart transaction routing for payment optimization
• Analytics & reporting
• Security, anti-fraud & compliance

PayU helps to ensure a great checkout experience for customers while optimizing the processing of online payments under one platform.

PayU Features

  • Supported: Enable Global and Popular Local Payment Methods
  • Supported: Built-in or Customizable Checkout Page
  • Supported: Business Units
  • Supported: Payment Search
  • Supported: 3DS 2.0 Authentication
  • Supported: Anti-Fraud Module
  • Supported: Network Tokenization
  • Supported: Smart Routing Engine
  • Supported: Block Unwanted Transactions
  • Supported: Instant Retry
  • Supported: Payment Analytics & Reporting
  • Supported: Cross-border Payment Processing
  • Supported: Switch Providers

PayU Screenshots

Screenshot of PayU’s global outreach in conjunction with its local presence and expertise eliminates possible obstacles that businesses may encounter when tapping into new markets. By understanding local regulations, we offer the best rates while catering to your customers’ local payment preferences.Screenshot of We are a forerunner in payment processing, utilizing the latest standards and technologies, to ensure payment stacks remain flexible yet fortified against fluctuations in traffic.Screenshot of Our solution’s core architecture is designed to optimize the payment flow both in the back and front ends while ensuring compliance with the highest industry and security standards.Screenshot of Let us help you achieve payment success!

PayU Video

Have both global reach and local expertise through a single, direct connection to global and local payment methods with PayU Hub.

PayU Integrations

PayU Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Portuguese, Polish, Romanian
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Comparisons

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Reviews and Ratings

(9)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PayU is a reliable and secure payment gateway that offers a seamless payment experience for customers. Users have found the payment transfer through PayU to be smooth and reliable, with a high success rate. One of the key use cases of PayU is its ability to provide multiple payment options, making it convenient for users. Whether it's credit card payments, EMI options, or pay later options, PayU caters to various payment preferences. Additionally, users can easily create payment links and send payment notifications directly from the PayU dashboard, streamlining the payment process.

Another important use case of PayU is its role in helping businesses expand their reach and sell products worldwide. By offering fast processing and remittance of payments, PayU has become a trusted partner for e-commerce businesses. Businesses have successfully integrated PayU with platforms like WordPress and WooCommerce to collect payments from customers. Moreover, PayU has played a vital role during the COVID-19 pandemic by assisting businesses in transitioning online and growing their operations.

In summary, PayU's diverse payment options, seamless user experience, and support in expanding businesses make it a valuable tool for both customers and merchants alike. Its reliability, security, and fast processing contribute to the overall satisfaction of users who have had positive experiences with the platform.

Various Payment Methods: Users appreciate that PayU supports various payment methods, making it easier for customers to pay for products and services. Many reviewers have mentioned that the availability of multiple payment options such as credit cards, debit cards, UPI, and buy now, pay later is highly appreciated. This feature offers great flexibility to both customers and business owners in payment processing.

Seamless Integration with E-commerce Platforms: The integration options with e-commerce platforms like WooCommerce and Shopify are praised for their ease of use. Several users have stated that this seamless integration allows businesses to accept online payments seamlessly without any technical hurdles. It saves time and effort for businesses when setting up their online stores.

Quick and Seamless Transaction Processing: PayU is commended for its quick and seamless transaction processing. Numerous reviewers have highlighted how this reduces the time taken for transactions to be completed, enhancing the overall customer experience. Customers appreciate the efficiency of PayU's transaction processing system, which helps streamline their payment journey on websites or apps.

Confusing Fee Structure: Some users have found the fee structure of the payment gateway to be confusing, requiring them to spend extra time understanding it.

Limited Customization Options: Several reviewers have expressed a desire for more customization options when it comes to forms and landing pages. They feel that having more flexibility in customizing the look and feel of payment pages would greatly enhance their user experience.

Poor Customer Service: A number of users have reported negative experiences with the customer service provided by the payment gateway. They mention delayed responses and generic advice as common issues, leading them to consider the customer service as terrible overall.

Reviews

(1-2 of 2)
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November 09, 2022

Best payment provider

Namrata Agarwal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use as a payment gateway on our e-commerce website. Payu offers tons of payment options such card payments, netbanking, UPI, EMI, buy or pay later. It has been a very helpful partner in our business. They process the payment very quickly and remit the payments within 1-2 days. It has been a great experience working with them.
  • Multiple payment options
  • Easy and good UI
  • Quick remittance
  • Login options could be better for merchants
  • Sometimes payment page fails but that's normal
Payu is extremely affordable. It is great for small businesses which are just starting out. It doesn't have a minimum orders caveat. It doesn't ask for any upfront costs or annual or monthly costs. The only cost you will ever pay is processing fee. I strongly recommend every e-commerce website must try it.
  • Multiple payment options
  • Ability to buy now pay later
  • Business collaboration and partnerships opportunity
  • Our revenues have increased by at least 10%
  • Our abandoned carts have reduced by at least 15% as the failure due to payment page have reduced
  • We have a better website ranking as we get a high quality backing from Payu. This is good from SEO standpoint
Payu is a much better and easier to use platform. It doesn't charge any upfront fee or annual fee. The payment processing charge is very low. The remittance is very quick and there is no minimum amount criteria for payment remittance. Payu offers tons of payment options. The best part is the payment page. The page is simple and beautiful.
Bhabishya Bhatt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I used PayU with WooCommerce on various sites to collect payments from my customers who want to buy my products and services from my website. PayU helped me to collect payment from my users in the easiest way and it also helped me to send the payments which was one of the best feature they have.
  • Collecting payment
  • Helps to collect payment in various currencies
  • The analytics are just amazing
  • It's easier to send payout to other as well using Payu
  • Their dashboard is not to amazing, I mean I have used other payment gateways and some of them have just amazing dashboard which feels great while using. PayU has also good but not great
  • They don't have much features
  • And they have Premium plans which I think they should try to remove and provide all those features to their merchants for free.
  • asking for additional approval while collecting payments through international cards, I didn't like it.
From my point of view PayU is suited for large business only. But small business can also use PayU to collect payments from their customers but again, I think PayU is suited for large business mainly.
  • Collecting payment's in different currencies
  • Reporting
  • Sending payouts directly from the merchant dashboard
  • Their Webhook is also one of the important feature for me
  • PayU has positive impact on my overall business. It helped me to collect payment in various currencies which was one of the main reason behind using it.
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