PeachWorks Reviews

3 Ratings
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Score 9.0 out of 100

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Reviews (1-2 of 2)

Lacey Davidson | TrustRadius Reviewer
September 05, 2019

PeachWorks Works for Us

Score 10 out of 10
Vetted Review
Verified User
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PeachWorks is used from our Restaurant Managers all the way to our Director Operations. At the restaurant level, the management uses it to enter invoices from our vendors and enter inventory. From that point, they can access reports created by PeachWorks or by the corporate office. They can easily check food cost controls and labor usage. At the corporate level, labor and food cost reports are generated for the owner. Our register system Micros/Oracle also feeds info into PeachWorks. In the Payroll Dept, we use it to pull reports for the week, or the 2 week payroll period to upload to our payroll system as an Excel report.
All reports can go to Excel or PDF.
  • Custom reports.
  • Exporting to multiple platforms.
  • Integration with our register system.
  • Some custom reports can have errors in our register system is altered (time punch edits).
  • Exports can't be customized by font style or size, and must be done within Excel.
  • Cost. It is a big program, and we have Enterprise, plus six restaurant locations, so we have a lot of info on it.
It is a great system. I love the functionality, the ease of operation, and the custom reports (my favorite part).
We can set certain functions for the store levels, and more functions for the corporate level. Inventory controls and costs are almost immediately updated, with very little lag time.
It is pricey, and when we signed up it was only done with a once a year payment. Other programs we pay monthly.
Read Lacey Davidson's full review
Jeff Looby, CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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We used PeachWorks as our number one software recommendation for multi-unit franchisee clients in the QSR (quick service restaurant) space. PeachWorks is the premier comprehensive restaurant management platform. The software is easy to use, easy to customize and easy to integrate into current operations. We always recommended that client utilize the full module suite - including logbook and checklists, team collaboration, POS Hub, recipe management, inventory management, analytics, employee scheduling and tracking, forecasting and trend analysis.
  • Easily add and track inventory items
  • Recipe management that allows for built-in costing and calorie / nutrition reporting that is often required by local, state and national regulations
  • Cloud based employee scheduling ensures that staffing levels are adequate, employees are happy and surprises are limited
  • Very easy to learn and train new employess
  • Relatively high payment processing fees
  • Does not integrate well with most general ledger software
  • Customer service can be curt
Excellent, excellent choice for a multi-unit franchisee of quick service restaurants. I would hesitate to recommend for a "mom and pop" type restaurant, particularly one that was not generating at least $1m in sales. I would also hesitate to recommend for a multi-unit restaurant that had legacy general ledger integration unless they were willing to spend the time and energy to re-integrate, which is not an automatic or particularly easy process.
Read Jeff Looby, CPA's full review

About PeachWorks

PeachWorks is a back office oriented restaurant management system designed to provide a comprehensive back office administration automation solution. It's developed and offered by the company of the same name in Michigan.
Categories:  Restaurant Management

PeachWorks Technical Details

Operating Systems: Unspecified
Mobile Application:No