PEAK 15

PEAK 15 is a cloud-based software solution designed specifically for Tour Operators, Adventure Travel Companies, Leisure Travel Agencies, and Destination Management Companies (DMCs). According to the vendor, it provides a range of tools for managing CRM, trip planning, reservations, operations, marketing, and more. This software aims to streamline operations and enhance client satisfaction in the tour and travel industry. It is marketed as a solution suitable for businesses of all sizes in these sectors.

Key Features

Cloud Software for Tour Operators, Adventure Travel Companies, Leisure Travel Agencies, and DMCs: According to the vendor, PEAK 15 offers a cloud-based software solution tailored to the needs of tour operators, adventure travel companies, leisure travel agencies, and destination management companies. It is positioned as a centralized platform for managing customer relationships, trip planning, reservations, operations, marketing, and other aspects of the business.

Ultimate, Flexible Tour Operator Software: The vendor claims that PEAK 15 is positioned as the ultimate, flexible tour operator software. It is marketed as a tool that can potentially improve client satisfaction and increase profitability. The software is said to offer a user-friendly interface and powerful features.

Web-based CRM, Trip Planning, Reservations, Operations, Marketing, and More: According to the vendor, PEAK 15 provides a comprehensive suite of web-based tools for managing various aspects of a travel company's operations. The software is accessible from anywhere with an internet connection and is said to offer features related to CRM, trip planning, reservations, operations, marketing, and more.

Designed for Multi-day Inbound, Outbound, Group, and FIT Travel Companies: PEAK 15 is specifically designed for multi-day travel companies, including inbound, outbound, group, and FIT (Free Independent Travel) companies. According to the vendor, it offers features and functionality tailored to efficiently manage the operations of these types of travel businesses.

Software Setup: The vendor states that PEAK 15 offers a seamless cloud-based software setup process. The setup is handled by the PEAK 15 team, allowing users to easily provision and start using the software.

System Integrations: According to the vendor, PEAK 15 software is compatible with various other programs and can integrate with existing content management systems (CMS), accounting systems, email marketing systems, and more. Users have the option to bring their own systems or receive recommendations from PEAK 15.

Software Customizations: PEAK 15 provides built-in configuration and customization tools, allowing users to tailor the software to their specific needs and requirements. The vendor claims that the software offers customization options that are considered to be unsurpassed in the industry.

Report Development: PEAK 15 offers users a range of choices for creating reports. According to the vendor, users can generate standard reports provided by the software or create their own custom reports. The software also integrates with Microsoft PowerBI, enabling users to create their own visualizations and dashboards.

Product Support: According to the vendor, PEAK 15 is known for its expertise and support. Users receive unlimited email and phone support from the PEAK 15 team. The support professionals are dedicated to assisting users throughout their experience with the software.

Training: PEAK 15 provides a mix of self-paced online training and instructor-led training programs. According to the vendor, these training programs aim to quickly familiarize users with the software's features and capabilities, helping them make the most of the software.