Name: Peerspot
Rating: 7.4 (4 reviews)
Author: Peerspot (formerly IT Central Station)

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Help Authoring

Mind Mapping

Development

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Environmental Health and Safety (EHS)

IP PBX

Manufacturing Execution

Enterprise

Accounting

Expense Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Delivery Controllers (ADC)

Cloud Storage

Code Review

Data Catalog

Data Fabric

Data Recovery Service

Data Virtualization

Fraud Detection

IT Infrastructure Monitoring

Integration Platform as a Service (iPaaS)

Interoperability

Network Performance Monitoring

Observability

Relational Databases

Server Management

Software-Defined WAN

Storage Area Network

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Click Fraud

Contact Management

Content Management

Customer Experience Management

Digital Asset Management

Direct Mail Automation

Email Marketing

Local Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Virtual Event

Web Analytics

Website Builder

Marketing

Project Management

Wireframing

Professional Services

Customer Relationship Management (CRM)

Sales Coaching

Sales Intelligence

Sales

GDPR Compliance

Security

ID Card

Insurance Policy Administration Systems

Insurance Underwriting and Rating

Last Mile Delivery

Library Management

Pharmacy

Plagiarism Checker

Smart Cities

Telemedicine

Vertical-Specific

small

medium

large

Capterra is a technology review platform that connects sellers of B2B software to potential buyers. Capterra also offers account management features and review generation for vendors.

Capterra

Technology Review

G2 is a B2B software and services review platform.  G2 allows users to post and read reviews while driving review for vendors and providing them with intent data.

G2 for Buyers

Gartner Peer Insights is a technology review platform where users can review software they have experience with as well as view reviews from other users. These  reviews are used to create interactive visualizations with customizable criteria.

Gartner Peer Insights

Gartner

Top Rated 2023

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

Free

TrustRadius for Buyers

TrustRadius

Software Advice is an online service for helping buyers select technology for their business. They provide personalized suggestions based on user reviews as well as insight from industry researchers.  Software Advice can also provide leads to vendors.

Software Advice

SourceForge is a software discovery platform featuring over 4000 thousand software categories and over 600,000 software listings. Businesses and individuals looking to buy or download software can visit SourceForge to compare software, read reviews, and learn about the software choices available to them. Developers use SourceForge to upload code and software to SourceForge’s open source directory. With verified user reviews, SourceForge is used by software companies and software developers to get their software in front of software buyers and users looking to download software across both business and open source.

SourceForge

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

Customer Voice

TrustRadius for Vendors

TrustRadius for Vendors trustquotes for salesforce

Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).

Trustpilot

Consumer Ratings & Reviews

Clutch offers their global marketplace of B2B service providers, that includes verified reviews from business users, currently boasting 260,000 vetted businesses worldwide included in its listing. Clutch focuses on web developers, digital marketers and SEO specialists, digital advertising firms, IT services (e.g. cybersecurity, managed IT services, staff augmentation), and business services (e.g. BPO, HR services, call centers, etc.).

Clutch

Peerspot

Likelihood to Recommend

IT Central Station is a technology review company for enterprise technology that aims to connect vendors to business technology buyers.

Peerspot (formerly IT Central Station)

We use PeerSpot to help with our Voice of the Customer projects by acquiring user reviews. These reviews then get turned into marketing and sales enablement content on our website, emails, and social media posts.

Product Usage

Thorough outreach to collect reviews.
In-depth phone interview which may pull more info that web forms.
Good customer support.

Things done well

Missing an easier-to-collect method, e.g., web forms for those who don't want to speak on the phone.
Quote finder web browser extension.

Things done poorly

PeerSpot is well suited for organizations looking to get in-depth reviews from their customers/users. The phone interviews are a great way for the interviewer to dig deeper and pull more info than the reviewer may post on their own.

Most Important Features 3.4.21

Increased awareness of our company through SEO.
Added content to our sales enablement content library.

Return on Investment

Gartner Peer Insights is extremely complicated and frustrating to set up and maintain a product page. Requiring every change to be validated is time-consuming and often feels like a black box where requests gets denied, even when backed up with evidence.

Alternatives

Gartner Peer Insights, TrustRadius for Buyers

Other Software Used

Peerspot 2022-08-24 11:50:42

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Home

Technology Review Platforms

Pros and Cons

Operating Systems	Unspecified
Mobile Application	No

Peerspot
Formerly IT Central Station

Overview

What is Peerspot?

Impactful assets from an easy and thorough process.

Product Details

What is Peerspot?

Peerspot Technical Details

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