Q: What are Pega Customer Service's top competitors?

Oracle Siebel CRM , Salesforce Sales Cloud , and Microsoft Dynamics 365 are common alternatives for Pega Customer Service.

Question 1

What is Pega Customer Service?

Accepted Answer

Pega Customer Service is a solution for solving interactions with customers, including collections, claims management, and other case management. It is available in 3 editions: the Digital Customer Engagement Edition, the Enterprise Edition, and the Case Management Edition.

Question 2

What are Pega Customer Service's top competitors?

Accepted Answer

Oracle Siebel CRM, Salesforce Sales Cloud, and Microsoft Dynamics 365 are common alternatives for Pega Customer Service.

Question 3

Who uses Pega Customer Service?

Accepted Answer

The most common users of Pega Customer Service are from Enterprises (1,001+ employees).