Pega Platform Reviews

174 Ratings
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Score 8.1 out of 100

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Reviews (1-6 of 6)

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Anonymous | TrustRadius Reviewer
January 14, 2020

Pega Platform is OK

Score 5 out of 10
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Verified User
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Support Rating

It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
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Anonymous | TrustRadius Reviewer
November 08, 2019

Pega for Field Workforce Management in Google Network Operations

Score 9 out of 10
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Verified User
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Support Rating

Whenever we have run into issues with our implementation, Pega seems to be readily available to support with a solution or provide direction. We have also made use of Pega Professional Services as an add on to our current integrator services and it has sped up much of our implementation on particular applications.
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John Silva, MBA | TrustRadius Reviewer
October 21, 2019

Great Robust Platform to Implement 1-on-1 Marketing

Score 8 out of 10
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Support Rating

Pega is a great platform but you must be careful to choose an implementation partner that works well with your company culture. Our first implementation partner was not a good fit and we struggled through the first round of deployment until we find two other partners (one for Marketing and another for CRM) who truly understood and worked well with our company.
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Anonymous | TrustRadius Reviewer
October 12, 2019

Pega Platform - The BPM market leader

Score 9 out of 10
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Support Rating

Pega has a strong codebase with a lot of features available out of the box for almost every domain. It also has multiple frameworks that can support any organization's IT needs.
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Amit Rajaram | TrustRadius Reviewer
September 22, 2015

Pega Review

Score 10 out of 10
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Support Rating

Except for the really complicated issues,service requests generally get addressed quickly and correctly. Status updates are available online and communication is easy and reps are always available via both phone and email.
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Feature Scorecard Summary

Dashboards (59)
Standard reports (59)
Custom reports (58)
Process designer (61)
Process simulation (53)
Business rules engine (61)
SOA support (48)
Process player (45)
Support for modeling languages (6)
Form builder (56)
Model execution (52)
Social collaboration tools (47)
Content management (9)

About Pega Platform

Pega allows you to build scalable, enterprise-grade CRM, Robotic Process Automation (RPA), BPM, Case Management, and AI apps, all on one unified platform.

According to the vendor, the Pega Platform transforms business stakeholders into citizen developers with a no code, visual app development experience, while empowering professional developers to architect applications with a model-driven approach in a low code environment. Pega aims to maximize productivity, re-use, and scale for the enterprise while delivering meaningful apps 6.4x faster, reducing development costs by 75% and driving ROI by 321%.

Pega Platform Features

Process Engine Features

Has featureProcess designer
Has featureProcess simulation
Has featureBusiness rules engine
Has featureSOA support
Has featureProcess player
Has featureForm builder
Has featureModel execution

Collaboration Features

Has featureSocial collaboration tools

Reporting & Analytics Features

Has featureDashboards
Has featureStandard reports
Has featureCustom reports
Additional Features
Has featureApplication Development
Has featureCase Management
Has featureCloud Decision Management
Has featureIntelligent Virtual Assistant
Has featureMobility
Has featureRobotic Automation
Has featureWorkforce Intelligence

Pega Platform Screenshots

Pega Platform Integrations, SAP, Legacy System APIs, standards-based protocols (like SOAP, REST and more)

Pega Platform Competitors

Pega Platform Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

For the latest information on pricing, visit

Pega Platform Support Options

 Paid Version
Live Chat
Social Media
Video Tutorials / Webinar

Pega Platform Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android
Supported Countries:Global Support
Supported Languages: All major languages; localization available