Pendula

Pendula

Score 9.0 out of 10
Pendula

Overview

What is Pendula?

Pendula drives the shift from broadcast to conversation by enabling two-way messaging and workflow at scale, allowing users to create, manage, and optimise digital customer experiences across every channel.

With no coding knowledge required and built on Zuora & Salesforce,...
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Pricing

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What is Pendula?

Pendula drives the shift from broadcast to conversation by enabling two-way messaging and workflow at scale, allowing users to create, manage, and optimise digital customer experiences across every channel. With no coding knowledge required and built on Zuora & Salesforce, Pendula supports…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

This is Pendula
02:20
News & Media Subscriber Experience
03:25
Create an automated appointment reminder | Walkthrough in Pendula
05:52
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Product Details

What is Pendula?

Pendula drives the shift from broadcast to conversation by enabling two-way messaging and workflow at scale, allowing users to create, manage, and optimise digital customer experiences across every channel.

With no coding knowledge required and built on Zuora & Salesforce, Pendula supports automated two-way communication across SMS, email, social messaging and fax. It also enables outbound posts. Customers can see and take action on messages, whenever and wherever they are.

Beyond automating communication with Pendula, users can configure simple database actions and processes based on customer interactions and replies. Administrators can configure any kind of communication flow with the builder interface.

Criteria segmentation and event-based flows allow granular control over who gets what, and when. Drill down within a flow for targeted communications, and create journeys based on customer splits and segments.

Leverage existing investment in a customer relationship management or billing system with Pendula, which sits inside the platform. See every conversation you’ve ever had, with every customer, directly linked to data in Salesforce and Zuora.

Pendula Features

Additional Features

  • Supported: Integration with Zuora

Pendula Screenshots

Screenshot of Trigger Actions in Zuora & Salesforce based on customer responseScreenshot of Create stronger experiences with customers through Subscriber Engagement

Pendula Videos

This is Pendula
Pendula for Media
Create automated appointment reminders

Pendula Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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