People.ai

People.ai

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Score 8.6 out of 100
People.ai

Overview

Recent Reviews

Coach for the win with People.ai

8 out of 10
September 15, 2021
We are currently using People.ai amongst our sales leaders to understand deal health and risks. It presents data living in salesforce in a …
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People.ai Review

6 out of 10
November 05, 2019
It's being used by the sales team exclusively. We use it as a sales productivity tool to track our calls, emails, meetings, etc. It …
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What is People.ai?

People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer. Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them…

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  • No setup fee
For the latest information on pricing, visithttps://people.ai/get-demo

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is People.ai?

People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer.

Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them capture contacts, activity and engagement and drive actionable insights across all their revenue generation.

Founded in 2016, People.ai is based in San Francisco and is backed by Y Combinator and Silicon Valley’s top investors, including Lightspeed Venture Partners and Andreessen Horowitz.

People.ai Screenshots

People.ai Integrations

People.ai Competitors

People.ai Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)65%

People.ai Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

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Reviews and Ratings

 (15)

Reviews

(1-12 of 12)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We have been using People.ai for a little over a year now. We use it to help us improve the team's performance and to keep track of our team's activities. People.ai allows us to get real-time insights and updates on everyone's performance and progress. The best thing about it is that it's in real-time. We don't have to be on the lookout to make sure that everyone is doing what they are supposed to be doing and we get updates when someone is off track.
  • Strategic Account Management.
  • It play key role in our sales process.
  • Integration Linkedin, Salessoft.
  • Improve dashboard more.
I've been using People.ai for a bit now, and I've been consistently impressed. I use it to track how my team is doing, how my clients are doing, and how I'm doing. I can create custom dashboards with any metric I want to see. I can set goals, and they'll track my progress towards those goals. I can set up competitions between my team, and they'll tell me who's winning and who's losing. You can share these dashboards with your team, which means that everyone can see how everyone else is doing.
Score 7 out of 10
Vetted Review
Verified User
Review Source
People.ai allows us to automatically ensure that emails and meetings set up with prospects are logged to Salesforce. Additionally, it’s a fantastic way to track goals and ensure I keep up my activity. It’s a powerful prospecting tool, almost to the point that the amount of data being captured is overwhelming and surprising.
  • Tracks activity
  • Syncs to Salesforce
  • Associates contacts from email to other systems
  • User interface was not very intuitive for the end user
  • It didn’t seem to be very customizable.
Really helpful if you don’t have a good way to sync your G-suite or Office 365 suite to your CRM. Acts as a bridge and ensures that emails and meetings are automatically logged and captured as actionable data. Not as helpful if you already have this figured out a different way.
Cory Velasco | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use People.ai on our day-to-day team activities. This is very helpful in tracking our daily progress and activities. This is so useful in how we see our team and individual progress.
  • Tracked our daily activities
  • Provide reports on our progress (emails, calls, meetings, etc.)
  • It shows our team standing where we currently at and also it shows the team ranking
  • It's beneficial if we receive the report on a daily basis. I don't know if that is something to do with the settings. But for some reason, I am only getting it on a weekly or sometimes twice a week report.
This is a great tool for our organization since we are getting an update on where are we at as a team and also as an individual contributor. It is highly recommended to companies/organization that monitors each staff's performance. It would be best if we get the update on a daily basis. I only receive it twice or once a week. I am not sure if that's from the settings or a setup being managed by the management.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are currently using People.ai amongst our sales leaders to understand deal health and risks. It presents data living in salesforce in a meaningful way with visuals and flags to indicate your deal is healthy or has risks. At a glance we can understand the best course of action and coach our reps on deal strategy
  • Their Deal Room presents times when you are multi-threaded, engaged with executives, and have an upcoming meeting scheduled rather than stalking your reps calendar and salesforce activities.
  • They allow you to create areas performance dashboard with custom KPIs you want to measure
  • We are finding that activity metrics are being duplicated across calls and meetings. They share that this only seems to be a problem with Chorus customers that are pushing tasks to salesforce.
It is well suited for qualifying opportunities and coaching sales reps on execution within a sales cycle. It also helps you analyze your team’s productivity metrics and how much time they are investing in prospecting vs interacting with their customers. Our sales Ops team also feels the way they ingest data/contacts into salesforce is second to none.
November 05, 2019

People.ai Review

Score 6 out of 10
Vetted Review
Verified User
Review Source
It's being used by the sales team exclusively. We use it as a sales productivity tool to track our calls, emails, meetings, etc. It addresses sales performance and holding sales reps accountable for activity. Leadership looks at it to track our performance as well. We have integrations with SFDC as well.
  • Goal setting
  • Capturing logged calls
  • Team accountability/friendly competition
  • Does not always pull meetings in correctly
  • Hard to use the goal setting tool
Well suited for sales teams and less appropriate for customer success or nonclient facing roles.
January 29, 2019

Great sales visibility

Casey Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our entire sales team leverages People.ai to track all sales related activities. It gives us great visibility in to team productivity and allows us to better understand where people are spending their time and how we can help the team improve. The product was easy to implement and eliminates the need for the sales team to take any manual actions - a huge plus.
  • Simple integration in to sales reps workflows (Gmail, Salesforce, phone, etc)
  • Visibility in to rep activities. How many emails are being sent, who are they sending them to, how much time are they spending crafting emails?
  • All of this can be pushed in to Salesforce so that the executive team can maintain full visibility from our CRM.
  • Keep improving dashboarding in People.ai. Some of the work that is in Beta looks great.
People.ai is a great fit for any sales environment. Automate tracking and push visibility and accountability throughout the org.
Nick Goldsmith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We used People.ai to ensure that all calls and emails were logged correctly in SFDC. Also, a key feature was the creation of opportunity contact roles on an opportunity. We also really liked their reporting functionality and their visualforce page widgets within SFDC
  • A great Customer Success Team and Support team. Specifically, Robin Johnson is fantastic!
  • All activities are being logged correctly
  • Creation of Opportunity Contact Roles
  • Their account matching could be better given the complexity of our account structure
  • Lead to OCR took some time to implement, but is a very promising feature
Really well suited for creating activities without the sales reps doing this manually. Dashboards and reporting are a big plus too.
Nick Ramirez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
People.ai is primarily used as a means to capture sales activity (email, meetings, and calls). It saves our reps many hours of manual activity tracking. It's used across our entire sales organization and it helps our team spend more time on what matters most -- closing business.

In addition to tracking activities, their dedicated customer success team has really helped us train management on the best ways to use their platform internally during weekly 1:1s. They've also worked with us very closely to help better define our Opportunities' Contact Role creation.
  • People.ai matches activities to accounts and opportunities well. We're an Enterprise Software Solution company, and our account hierarchy can be challenging given today's structure of public and private companies. Given that matching web domains can be shared across multiple accounts, being able to filter further down object tables helps us get activities in the right place.
  • People.ai has a wonderful user interface. It's straightforward and easy to dive into. From an administrative perspective, turning features on and off is very simple. From a management perspective, their AI delivers insights into rep activity performance, which makes 1:1s more meaningful. They're also updating their Salesforce package frequently, which allows us to bring some great-looking VisualForce components to our page layouts. Their UX design stands out from the competition.
  • Weekly calls with their team help us take advantage of their offerings. They help us stay on track with new developments and ensure we're leveraging their team for support. We feel valued as a partner and appreciate their efforts to meet our requirements.
People.AI is great for logging all activities (Calls, Email, Meetings) to their related records in Salesforce. Aside from that, People.AI offers a great UI to help analyze and provide insights into activity.
Marceline Guyette | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
People.ai was implemented as part of a Digital Sales Transformation for our Global Sales team. The implementation was done to reduce the administrative time the reps send creating contacts and tasks within Salesforce, as well as to ensure complete data and activity capture for customer-facing activities. The implementation started with a core group of pilot users, and was then released to a broader audience in the Sales team.
  • Contact Creation. People.ai is able to capture and create contacts that sales reps are actively engaging in business, but who have not yet been entered into Salesforce. People.ai is not only able to create the contact, but also attribute the contact to the correct Account (even if Accounts are a mess within SF). The tool also ensures that it does not duplicate contacts or leads that are already within the system, helping to maintain data cleanliness.
  • Activity Capture. People.ai captures all email and meeting activity, granting the ability to capture valuable data points. As these data points are attributed to Accounts and Opportunities, this activity can drive analytics on deal engagement and what it takes to move an opportunity through the funnel.
  • Platform Analytics. People.ai does an excellent job with their Platform analytics, and they are improving it constantly. While they are not a BI tool, they are able to show basic insights on how sales reps and sales teams are spending their time. They allow filtering of the activities to see a full aggregate picture of how the Sales business is running.
  • People.ai has a robust platform, however, this requires sales reps to log into one more platform and the People.ai platform is not customizable for selecting what can be viewed by users. If People.ai were to make the features in their platform available in Salesforce it would be a huge win for leveraging the data they aggregate. Hoping an API will soon be on the Roadmap
  • Time Spent. People.ai uses some logic to attribute values on the "time spent" on the activities being captured. They did improve their meeting aggregations so that they were not "double counting" time when multiple meetings were booked in the same time slot for a rep. Email time spent still seems to have some errors as the time spent on emails can show in excess of the weekly working hours of the reps.
People.ai is well suited to ensure the capture of all contacts engaged in Accounts and Opportunities as well as the activity that occurred within the deals. These data points allow the reps to have a more full picture of their Accounts and Opportunities, while also reducing the administrative work they would need to do to get the data points into Salesforce manually. Once that data is in the system, the sky is the limit with the types of analysis that can be done to help improve the business and rep performance.
Mikita Mikado | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
People.ai is used by our sales, marketing, and customer success teams.
  • People.ai provides a critical layer of intelligence for our team.
  • We have a full picture of all activity going on in our accounts, understand where our team is spending their time, and what has the biggest impact.
  • We have automated Salesforce Sync in 30 Days and using People.ai helped us get a clear picture of sales activity by using CRM Sync and gave salespeople 20% of their time back.
  • I'd like to see a mobile app
  • I've used other similar products in the past that are far worse, so I can't think of anything
In many sales organizations, sales training and coaching varies depending on each manager’s personal experience. But what has worked for a sales leader in the past isn’t what necessarily can close deals today. Sales managers need access to sales activity data insights in order to build effective ramping and onboarding programs and that's what People.ai provides.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We setup the Sales Organization with People.ai to create all contacts they are actively engaged in, add those contacts to open opportunities, and automatically sync all emails and meetings. People.ai provides exposure into sales activities that allows our managers to see trends and coach their reps. I personally like how Sales reps cannot choose to not sync over activities to Salesforce so it removes that ambiguity.
  • Unless specifically filtered, all communications are synced to Salesforce regardless of AE preference. No ambiguity.
  • Net new Contacts created and synced to Accounts and Opportunity Contact Roles(OCR). Sales reps rarely add in OCRs and this removes that manual work.
  • Good Coaching tool.
  • Contact cloud is still growing so there can be non-synced contacts.
  • There is a sync delay for activities which can be confusing to sales reps.
If you have a medium to large cs/sales team, I would recommend People.ai. Automated Opportunity Contact Role creation, contact create, and Gmail suite activity sync function is awesome and will avoid issues of "I emailed them last week! I know it is not in Salesforce but look at it here..."

For small sales team, <20 people, you can still manually check and control the process.
Benjamin Sternsmith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
People.ai is plugged into every customer-facing role we have at Lyft Business. It allows us to automatically log/monitor our client interactions and meetings without any extra effort. Folks just work in email/calendar like they always do and People.ai does the rest. We also auto-create contacts in our CRM automatically for Marketing to harness for B2B outreach efforts.
  • Automatic logging, zero touch
  • Great analytics to help coach your team (high and low performers)
  • Tells you exactly what brands your team is spending their time on
  • I'd like to see more email publishing
  • I'd like to see it help us with our account plans so we can set up "custom lists" to track progress on focus accounts
Well suited for face-paced, B2B selling/Account Management teams. Great for B2B marketers to not have to rely on the revenue team to "log their activity in salesforce". Not well suited for a pure reporting tool. Their out-of-the-box reports are powerful but limited to certain parameters.