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People.ai

People.ai

Overview

What is People.ai?

People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer. Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them capture…

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Recent Reviews

TrustRadius Insights

People.ai has been a game-changer for many users, providing real-time insights and updates on team performance and progress. By …
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People.ai Review

6 out of 10
November 05, 2019
Incentivized
It's being used by the sales team exclusively. We use it as a sales productivity tool to track our calls, emails, meetings, etc. It …
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Pricing

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What is People.ai?

People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer. Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://people.ai/get-demo

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is People.ai?

People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer.

Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them capture contacts, activity and engagement and drive actionable insights across all their revenue generation.

Founded in 2016, People.ai is based in San Francisco and is backed by Y Combinator and Silicon Valley’s top investors, including Lightspeed Venture Partners and Andreessen Horowitz.

People.ai Screenshots

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People.ai Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

People.ai Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)65%
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

People.ai has been a game-changer for many users, providing real-time insights and updates on team performance and progress. By automatically logging emails and meetings with prospects to Salesforce, it saves time and ensures data accuracy. This feature has been particularly valuable for sales teams, as it eliminates the need for manual actions and allows more time to be spent on closing deals. Users have also found the software useful for tracking daily progress and activities, giving visibility into team and individual progress.

The implementation of People.ai as part of a Digital Sales Transformation has been successful in reducing administrative time and ensuring complete data capture. With the software capturing sales activity automatically, reps are saved many hours of manual tracking. This not only improves productivity but also allows managers to see trends and coach their reps effectively. The reporting functionality and visualforce page widgets within Salesforce are highly appreciated by users, as they present data in a meaningful way with visuals and flags to indicate deal health.

In addition to its benefits for the sales team, People.ai is also leveraged by marketing and customer success teams to understand deal health and risks. Its ability to auto-create contacts in the CRM for B2B outreach efforts has been well-received. Moreover, the software seamlessly integrates with Salesforce for data synchronization, further enhancing its usability.

Overall, People.ai has proven to be an effective sales productivity tool that saves time and effort while improving team performance. Its ease of implementation, accurate data capture, and helpful customer success team make it a valuable asset for businesses looking to optimize their sales processes.

Integration with LinkedIn and Salessoft: Several users have found the integration with LinkedIn and Salessoft in People.ai's Strategic Account Management to be a key feature in their sales process. This integration has allowed them to seamlessly access and leverage data from these platforms, enhancing their ability to identify potential leads and close deals effectively.

Ability to capture and create contacts for sales reps: Users appreciate People.ai's ability to capture and create contacts for sales reps who are actively engaging in business but have not yet been entered into Salesforce. This feature saves time for sales reps by automating the contact creation process, ensuring that no valuable leads are missed.

Prevention of duplicate contacts or leads: Many users have praised People.ai's capability to prevent duplicate contacts or leads from being entered into the system. This functionality helps maintain data cleanliness and avoids confusion or duplication of efforts among the sales team.

Customization limitations: Some users have expressed frustration with the lack of customization options in People.ai. They feel that the platform should allow for more flexibility in selecting what can be viewed by users.

Non-intuitive user interface: Several users have found the user interface of People.ai to be not very intuitive for end users. They believe that the platform could benefit from a more user-friendly design and better customization options.

Inconsistent report delivery: Some reviewers have mentioned that they occasionally experience issues with receiving reports on a timely basis. While the daily reports are beneficial, there are instances where they only receive them on a weekly or bi-weekly basis, leaving them unsure if it is a settings issue or a bug in the system.

Users highly recommend utilizing People.ai as a coaching tool rather than a micromanaging tool. They find it extremely valuable for tracking individual usage and account data. Additionally, many users recommend People.ai for sales management and individual sales contributors, as it excels in providing comparative statistics and tracking sales output. Furthermore, they suggest purchasing all three products together, as they seamlessly complement each other and contribute to improved productivity and performance. Overall, People.ai garners positive recommendations from users across various scenarios, making it a reliable choice for managers and users alike.

Reviews

(1-12 of 12)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've been using People.ai for a bit now, and I've been consistently impressed. I use it to track how my team is doing, how my clients are doing, and how I'm doing. I can create custom dashboards with any metric I want to see. I can set goals, and they'll track my progress towards those goals. I can set up competitions between my team, and they'll tell me who's winning and who's losing. You can share these dashboards with your team, which means that everyone can see how everyone else is doing.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Really helpful if you don’t have a good way to sync your G-suite or Office 365 suite to your CRM. Acts as a bridge and ensures that emails and meetings are automatically logged and captured as actionable data. Not as helpful if you already have this figured out a different way.
Cory Velasco | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This is a great tool for our organization since we are getting an update on where are we at as a team and also as an individual contributor. It is highly recommended to companies/organization that monitors each staff's performance. It would be best if we get the update on a daily basis. I only receive it twice or once a week. I am not sure if that's from the settings or a setup being managed by the management.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for qualifying opportunities and coaching sales reps on execution within a sales cycle. It also helps you analyze your team’s productivity metrics and how much time they are investing in prospecting vs interacting with their customers. Our sales Ops team also feels the way they ingest data/contacts into salesforce is second to none.
Nick Ramirez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
People.AI is great for logging all activities (Calls, Email, Meetings) to their related records in Salesforce. Aside from that, People.AI offers a great UI to help analyze and provide insights into activity.
Marceline Guyette | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
People.ai is well suited to ensure the capture of all contacts engaged in Accounts and Opportunities as well as the activity that occurred within the deals. These data points allow the reps to have a more full picture of their Accounts and Opportunities, while also reducing the administrative work they would need to do to get the data points into Salesforce manually. Once that data is in the system, the sky is the limit with the types of analysis that can be done to help improve the business and rep performance.
Mikita Mikado | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In many sales organizations, sales training and coaching varies depending on each manager’s personal experience. But what has worked for a sales leader in the past isn’t what necessarily can close deals today. Sales managers need access to sales activity data insights in order to build effective ramping and onboarding programs and that's what People.ai provides.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you have a medium to large cs/sales team, I would recommend People.ai. Automated Opportunity Contact Role creation, contact create, and Gmail suite activity sync function is awesome and will avoid issues of "I emailed them last week! I know it is not in Salesforce but look at it here..."

For small sales team, <20 people, you can still manually check and control the process.
Benjamin Sternsmith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Well suited for face-paced, B2B selling/Account Management teams. Great for B2B marketers to not have to rely on the revenue team to "log their activity in salesforce". Not well suited for a pure reporting tool. Their out-of-the-box reports are powerful but limited to certain parameters.
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