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People.ai

People.ai

Overview

What is People.ai?

People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer. Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them capture…

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Recent Reviews

TrustRadius Insights

People.ai has been a game-changer for many users, providing real-time insights and updates on team performance and progress. By …
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People.ai Review

6 out of 10
November 05, 2019
Incentivized
It's being used by the sales team exclusively. We use it as a sales productivity tool to track our calls, emails, meetings, etc. It …
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Pricing

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What is People.ai?

People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer. Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://people.ai/get-demo

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is People.ai?

People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer.

Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them capture contacts, activity and engagement and drive actionable insights across all their revenue generation.

Founded in 2016, People.ai is based in San Francisco and is backed by Y Combinator and Silicon Valley’s top investors, including Lightspeed Venture Partners and Andreessen Horowitz.

People.ai Screenshots

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People.ai Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

People.ai Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)65%
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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

People.ai has been a game-changer for many users, providing real-time insights and updates on team performance and progress. By automatically logging emails and meetings with prospects to Salesforce, it saves time and ensures data accuracy. This feature has been particularly valuable for sales teams, as it eliminates the need for manual actions and allows more time to be spent on closing deals. Users have also found the software useful for tracking daily progress and activities, giving visibility into team and individual progress.

The implementation of People.ai as part of a Digital Sales Transformation has been successful in reducing administrative time and ensuring complete data capture. With the software capturing sales activity automatically, reps are saved many hours of manual tracking. This not only improves productivity but also allows managers to see trends and coach their reps effectively. The reporting functionality and visualforce page widgets within Salesforce are highly appreciated by users, as they present data in a meaningful way with visuals and flags to indicate deal health.

In addition to its benefits for the sales team, People.ai is also leveraged by marketing and customer success teams to understand deal health and risks. Its ability to auto-create contacts in the CRM for B2B outreach efforts has been well-received. Moreover, the software seamlessly integrates with Salesforce for data synchronization, further enhancing its usability.

Overall, People.ai has proven to be an effective sales productivity tool that saves time and effort while improving team performance. Its ease of implementation, accurate data capture, and helpful customer success team make it a valuable asset for businesses looking to optimize their sales processes.

Integration with LinkedIn and Salessoft: Several users have found the integration with LinkedIn and Salessoft in People.ai's Strategic Account Management to be a key feature in their sales process. This integration has allowed them to seamlessly access and leverage data from these platforms, enhancing their ability to identify potential leads and close deals effectively.

Ability to capture and create contacts for sales reps: Users appreciate People.ai's ability to capture and create contacts for sales reps who are actively engaging in business but have not yet been entered into Salesforce. This feature saves time for sales reps by automating the contact creation process, ensuring that no valuable leads are missed.

Prevention of duplicate contacts or leads: Many users have praised People.ai's capability to prevent duplicate contacts or leads from being entered into the system. This functionality helps maintain data cleanliness and avoids confusion or duplication of efforts among the sales team.

Customization limitations: Some users have expressed frustration with the lack of customization options in People.ai. They feel that the platform should allow for more flexibility in selecting what can be viewed by users.

Non-intuitive user interface: Several users have found the user interface of People.ai to be not very intuitive for end users. They believe that the platform could benefit from a more user-friendly design and better customization options.

Inconsistent report delivery: Some reviewers have mentioned that they occasionally experience issues with receiving reports on a timely basis. While the daily reports are beneficial, there are instances where they only receive them on a weekly or bi-weekly basis, leaving them unsure if it is a settings issue or a bug in the system.

Users highly recommend utilizing People.ai as a coaching tool rather than a micromanaging tool. They find it extremely valuable for tracking individual usage and account data. Additionally, many users recommend People.ai for sales management and individual sales contributors, as it excels in providing comparative statistics and tracking sales output. Furthermore, they suggest purchasing all three products together, as they seamlessly complement each other and contribute to improved productivity and performance. Overall, People.ai garners positive recommendations from users across various scenarios, making it a reliable choice for managers and users alike.

Reviews

(1-12 of 12)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using People.ai for a little over a year now. We use it to help us improve the team's performance and to keep track of our team's activities. People.ai allows us to get real-time insights and updates on everyone's performance and progress. The best thing about it is that it's in real-time. We don't have to be on the lookout to make sure that everyone is doing what they are supposed to be doing and we get updates when someone is off track.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
People.ai allows us to automatically ensure that emails and meetings set up with prospects are logged to Salesforce. Additionally, it’s a fantastic way to track goals and ensure I keep up my activity. It’s a powerful prospecting tool, almost to the point that the amount of data being captured is overwhelming and surprising.
Cory Velasco | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use People.ai on our day-to-day team activities. This is very helpful in tracking our daily progress and activities. This is so useful in how we see our team and individual progress.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are currently using People.ai amongst our sales leaders to understand deal health and risks. It presents data living in salesforce in a meaningful way with visuals and flags to indicate your deal is healthy or has risks. At a glance we can understand the best course of action and coach our reps on deal strategy
November 05, 2019

People.ai Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
It's being used by the sales team exclusively. We use it as a sales productivity tool to track our calls, emails, meetings, etc. It addresses sales performance and holding sales reps accountable for activity. Leadership looks at it to track our performance as well. We have integrations with SFDC as well.
January 29, 2019

Great sales visibility

Casey Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our entire sales team leverages People.ai to track all sales related activities. It gives us great visibility in to team productivity and allows us to better understand where people are spending their time and how we can help the team improve. The product was easy to implement and eliminates the need for the sales team to take any manual actions - a huge plus.
Nick Goldsmith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used People.ai to ensure that all calls and emails were logged correctly in SFDC. Also, a key feature was the creation of opportunity contact roles on an opportunity. We also really liked their reporting functionality and their visualforce page widgets within SFDC
Nick Ramirez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
People.ai is primarily used as a means to capture sales activity (email, meetings, and calls). It saves our reps many hours of manual activity tracking. It's used across our entire sales organization and it helps our team spend more time on what matters most -- closing business.

In addition to tracking activities, their dedicated customer success team has really helped us train management on the best ways to use their platform internally during weekly 1:1s. They've also worked with us very closely to help better define our Opportunities' Contact Role creation.
Marceline Guyette | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
People.ai was implemented as part of a Digital Sales Transformation for our Global Sales team. The implementation was done to reduce the administrative time the reps send creating contacts and tasks within Salesforce, as well as to ensure complete data and activity capture for customer-facing activities. The implementation started with a core group of pilot users, and was then released to a broader audience in the Sales team.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We setup the Sales Organization with People.ai to create all contacts they are actively engaged in, add those contacts to open opportunities, and automatically sync all emails and meetings. People.ai provides exposure into sales activities that allows our managers to see trends and coach their reps. I personally like how Sales reps cannot choose to not sync over activities to Salesforce so it removes that ambiguity.
Benjamin Sternsmith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
People.ai is plugged into every customer-facing role we have at Lyft Business. It allows us to automatically log/monitor our client interactions and meetings without any extra effort. Folks just work in email/calendar like they always do and People.ai does the rest. We also auto-create contacts in our CRM automatically for Marketing to harness for B2B outreach efforts.
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