We use Oracle's PeopleSoft Campus Solutions as our system of record across campus. It handles everything a significant amount of the daily processing we do for our students. Campus Solutions makes sure we support students in aid processing, records changes, scheduling, and many other key functions. This product is far superior for processing than what the government provides. You have a useful front end piece for the students and detailed back end for our users. The automated processing tools are numerous and easy to use once implementation is complete. Security is updated often and Oracle is still committed to supporting the product for at least a decade into the future so the software is guaranteed to have longevity at least in the short run.
- There are only edge situations where this product doesn't have the tools you need already built in.
- Oracle customer support continues to be dedicated to adding features and supporting the product.
- Security is often updated and we haven't had any concerns.
- The user community is active and solutions are available quickly.
- Oracle has committed to supporting the product deep into the future.
- Often the government is slow with their specifications which means that it can take time to get the newest features implemented.
- Some bugs persist and will continue to unless enough other users request the issue be corrected.
- There are some modules that PeopleSoft Campus Solutions does not handle well and Oracle seems content to let 3rd party vendors fill the void.
- The product is certainly not cheap.
- Implementation will likely take years and cost a significant amount of money.
- New cloud solutions (SaaS) might be poised to take over some of the space.
PeopleSoft Campus Solutions is a fully robust solution for large campuses and University systems. The tools it provides are powerful and scalable. It can handle anything from 1,000 students to over 100,000. The issue because spreading that cost around. Smaller schools will probably need a dedicated functional staff and an information systems staff to handle the chore of managing the system. Although many of the tools allow for automated processing it take a considerable amount of effort to get to that point and the upfront and maintaining costs should be considered.
The Higher Ed Users Group (HEUG) is probably the best group to join if you are going to implement PeopleSoft Campus Solutions. You get the largest value from being able to connect to thousands of other people immediately. You can make a post in any relevant forum and you will probably have 3 responses in 30 minutes. There is also an extensive backlog of posts where someone has probably already had the same issue that you are experiencing. You can also work to get bugs or features fixed or implemented with other members. The conference held each year is also well worth your time. There is also the library of past convention presentations that are worth sorting through and finding ideas to improve the processing you are doing.
When you open a service request you will get contacted in short order. They will usually develop a patch or hot fix in a reasonable amount of time. You do usually need to keep the software updated and will want to be on the latest versions.