PeopleSoft Campus Solutions

PeopleSoft Campus Solutions is expensive but it certainly makes processing student records manageable and I prefer it to Banner.

If you commit to using the automated tools you can reduce staff in many areas and greatly cut back on manual processing.

You will need dedication technologically capable staff to manage the demands.

Makes it easier for us to track student progress for grades and graduation

It has made it so we do not need additional software to fulfill job tasks.

The batch-style features, such as flagging students with a Student Group identifier, save us a lot of staff hours over doing the work manually.

We have needed to do quite a bit of customization and outsourcing to third party vendors for parts of Campus Solutions, which requires us to employ more developers and purchase additional software.

Campus Solutions integrates smoothly with the PeopleSoft products that handle HR, student finance, and financial aid, which has allowed us to rely on Oracle for all of these core areas instead of purchasing from separate vendors for each area.

Manages student records well.

The course enrollment process for the student is non-intuitive.

Waitlist functionality for the courses is hard to implement.

Allows synergy with the LMS - auto generating courses, students and enrollments. This helps increase adoption of our LMS, and improves student outcomes in their courses.

Integrations with other systems are lacking. Unless you have access to a db view, it's difficult to get information out of the system. Web services could be really useful - and it may be that our institution just doesn't take advantage of those that exist. This leads to lack of innovation.

Students have a difficult time navigating the system, leading to friction that can decrease student satisfaction and worsen student outcomes.

Retrieving information has been faster for us since we implemented Peoplesoft, this has enabled us to better serve our students and provide them with support and answer their questions in a timely fashion.

Because of PS Campus Solutions, we have a central location to house student information making it easy to access info rather than having the information stored in multiple places all over the campus by different groups. This has tremendously improved our processes and made it very easy for us.

Since Peoplesoft securely stores our data, we do not have issues with data security or questions from parents or students about fears of student information being leaked or falling into the wrong hands. This has helped us remain compliant and comply with FERPA regulations.

Each time we go to upgrade it is a year long project or more

As much as you want to install it and leave it you need to keep it current.

There is no way in today's day and age you could do this manually.

It creates uniformity across the university

It allows everything to be backed up and if there's something lost, it most likely can be found

It is easy to learn, and thus it allows for a higher satisfaction with the university

It has streamlined some processes and made things easier and eliminated clutter steps which in itself cuts down on wasted time, effort, and resources.

The cost of the platform should be looked at carefully because it is not cheap. It's probably more suited for organizations that mature and are out of growing infancy stages.

This system is much better and more advanced than our previous system, so that in itself is a ROI for streamlining processes and making things easier, faster, and more efficient.

One positive impact was replacing a limited, dated, proprietary system for tracking out student base with a real-time, dynamic, expandable system. The user interface for functional areas is intuitive and can be customized.

There has been both a positive and negative impact on staffing. Whereas you had most of the current staff get on board and learn the new system, there was that small group that either didn't, or couldn't, embrace and learn the new system. So, although we did lose some staff because of the PeopleSoft implementation, we also added some very experienced talent that has helped us move forward.

Cost was a factor as well. Upfront costs, as well as maintenance costs, are not cheap and something to be considered. Although it has been a huge benefit for procedures and functionality, the ROI is not immediate and takes time to recoup.