PeopleSoft eProcurement Reviews

8 Ratings
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Score 7.2 out of 101

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Score 6 out of 10
Vetted Review
Verified User
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Currently we use peoplesoft as our ERP back end - it houses all of our financial data. We have a front end UI that provides the workflow and catalog management that is integrated into PeopleSoft.
  • New UI tiles are versatile and easy to use
  • Simplified menus across modules
  • Classic navigation option is helpful for transition
  • Cookie crumb navigation no longer visible or provided - making it difficult to advise other users on how to navigate to certain fields
  • PO requires too many mouse clicks to navigate into details
  • REQ workflow clunky
Currently we are only using ePro on the back end - we have an integrated front end for workflow approvals, catalog management that is much more user friendly than previous versions of PeopleSoft. It may be time to review what's now available in the new versions.
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John Pavarini profile photo
Score 8 out of 10
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PeopleSoft eProcurement is used at the department level across the organization for all purchasing needs outside of materials managed through our supply chain. This can include miscellaneous office supplies to order catering on advanced notice. The organization outgrew the ability to efficiently expense or justify monthly P-Cards, and automating the payment through ePro with the thousands of cost centers, restricted fund, and grant accounts eased burden on all end users. Although a delay between a department request and actually ordering will now occur, the overall benefit to stream line the financial management piece significantly outweighs any increase in timing. This review and all other details provided are my opinion alone, and not of my employer utilizing the system.
  • System allows for quick ordering from preferred vendors or past orders. This can expedite the process for frequent users.
  • PeopleSoft communicates with our finance department so allows for quick lookup and linking to the thousands of accounts that can be used fro purchasing. This reduces error in entering incorrect numbers that do not exist.
  • Streamline flow to the direct supervisor or account control to approve the ePro request. Triggers a direct email with link to the request, and the review/approval is less than a few clicks.
  • Once the initial approval is granted the current system is not setup to send any follow-up notification around additional approvals or order completion. This creates somewhat of a surprise effect on when an order will actually be made or delivered.
  • Due to the volume of accounts that can be entered, there are limited restrictions for someone to entered an incorrect cost center or even one they do not own.
  • Is not mobile friendly and must be logged into the organization's network to access the internal PeopleSoft platform.
Large organizations can benefit much more than smaller businesses. This is especially true with a centralized finance/purchasing department for a multi-location, statewide, or nationwide company as it streamlines the process to order and deliver where the request originated from. Requesting purchase on the fly or as needed make ePro and excellent choice both for management or front line staff. Having preferred vendors and vendor codes established in your organization make using eProcurement much easier for record keeping.
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Bennett Walker profile photo
Score 9 out of 10
Vetted Review
Verified User
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PeopleSoft ePro is used across the entire organization for most requisitioning, punching out to vendors' websites for ordering as well as the approval process for those orders. While some business processes still utilize the core requisitioning processes, almost all of our requisitions are created from ePro. This addresses all of the ordering needs of the organization, as all users are able to submit requisitions and have the approvals routed appropriately.
  • Punching out to vendors' websites - this is a significant strength as it allows users to have the shopping experience within the ordering process while remaining "in" PeopleSoft
  • Approval Process - the approval process for ePro is robust and configurable enough to meet our organization's approval requirements
  • Options - the ePro options are many and the ability to configure those options allows for the requisitioning process to fit the needs of our organization instead of the other way around
  • Robustness of facilities within the browser - PeopleSoft ePro uses a frame to encapsulate the punchout, and this is not always the best supported
  • PeopleSoft Test Framework does not work with ePro punchout, which requires manual testing and does not allow for end to end automated testing
  • eProcurement and traditional "Core" procurement do not share the same functionality exactly, which can cause confusion within the user community
PeopleSoft ePro is well suited for large organizations with specialized purchasing needs with a significant item catalog and multiple punchout vendors. If sole sourced or specialized vendors are the standard for purchasing, ePro may not be suitable for the organization. Smaller organizations with fewer buyers and requisitioners may not benefit enough from the module to make it worthwhile versus licensing costs.
Read Bennett Walker's full review
Christina O'Steen profile photo
December 06, 2017

PeopleSoft User

Score 9 out of 10
Vetted Review
Verified User
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PeopleSoft eProcurement is used to order supplies, goods, and services. PeopleSoft eProcurement is used across the whole organization. We are able to see when purchase orders are sent and items are received.
  • I like that I can track my order, I can tell when it has been received.
  • I like that the system is used across the college so everyone that is involved in the order process can see the status.
  • I also like the way it all comes together on my budget reports.
  • I would like to get email notifications when the order has been processed.
I can't think of a scenario where it is not well suited. I use it on a regular basis and I use it to order music and pay the piano tuner. I also used it while working in the nursing department. It has gone through a few changes but still well suited for the job.
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Mike Bochantin profile photo
Score 7 out of 10
Vetted Review
Verified User
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We use our ePro for our non-merch purchasing, basically anything we don't sell to our customers. We use the IaaS (Infrastructure as a Service) model. This has served us fairly well. Support is good but at times it is not as responsive as we'd like. Not having to manage the hardware or OS is nice but also limits how to manage or troubleshoot issues.

As for the system itself, it is very configurable and meets most of our needs. That being said if you are in the process of implementing ePro make sure you know very well, or have a resource that is highly knowledgeable with best practices in designing your workflow. If this is not done correctly, you can end up making a lot of extra work with changes that inherently come with a system over time. We use this as a standalone system with very minimal integration and it works albeit not as efficiently as if it were more integrated with our financials.

Overall I like the system especially the ability to have a vendor portal for real time notification/communication on POs. ( a function we have not utilized as of yet ).
  • Workflow works great as long as you set it up correctly. Don't let a consulting resource lead the definition if you are not 100% sure they are deeply familiar with best practice configuration in PeopleSoft.
  • End user presentation with workbenches makes the system easy to navigate.
  • IaaS is a great option if you want to have the ability to customize the system yet not have to deal with the infrastructure headache.
  • It would be nice to see more flexibility to be able to dispatch Purchase Orders to both print and email in one process run. Currently they have to be done separately.
  • Ability to escalate service requests online rather than having to call would be nice, especially if moving from a low sev to a moderate sev.
Having various types of workflow is great with PeopleSoft ePro. It is very well suited for an IaaS environment as is allows for best of both worlds in terms of system ownership.
Read Mike Bochantin's full review

PeopleSoft eProcurement Scorecard Summary

About PeopleSoft eProcurement

Oracle's PeopleSoft suite of software includes eProcurement, the suite's procurement automation solution.
Categories:  Procurement

PeopleSoft eProcurement Technical Details

Operating Systems: Unspecified
Mobile Application:No