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Pepperi solves several business problems for sales teams, including automating order taking in the field, saving time and providing a more …
Overview
What is Pepperi?
Pepperi is a retail execution software solution provider, offering technology that can be used to streamline and optimize sales activities such as merchandising, improving compliance, in-store marketing programs, fulfillment, and gathering competitive intelligence.
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What is Pepperi?
Pepperi Video
Learn more about Pepperi at https://www.pepperi.com.
***Join our next webinar on missed opportunities on June 23rd/24th 2021
https://info.pepperi.com/missed-opps-complex-pricing-in-b2b-ecommerce-reg-gen
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Pepperi. The sa...
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| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Pepperi solves several business problems for sales teams, including automating order taking in the field, saving time and providing a more accurate process. Sales reps can access the product catalog from a dynamic visual record catalog, which saves time for both sales reps and the back office and improves the productivity of sales teams. The app also improves order taking and proposal making, empowering sales teams to do most of the office functions from their iPad, including having the complete CRM at their fingertips, real-time inventory visibility, and the ability to see inventory levels at remote locations and place orders for pickup.
Furthermore, Pepperi allows B2B clients to place orders that are complete with information, increasing B2B orders and reducing time processing. Reps can see real-time inventory updates to know when products will be back in stock, allowing them to inform customers accurately. Additionally, Pepperi reduces miscommunication between sales and shipping departments by streamlining the order process for shipping. The app also makes it easier for sales reps to demonstrate products, email spec sheets, and order confirmations to clients. Overall, Pepperi provides an efficient solution for automating processes in the field while creating a better experience for customers.
Configurability: Users appreciate the configurability of Pepperi, which allows them to cater to their sales and IT staff's unique needs. Several reviewers found it easier to integrate with different programs and fill the gap between traditional ERP and field sales teams.
Ease of use: Many users find Pepperi intuitive, user-friendly, and easy to configure. They appreciated the simple web interface that made it easy to navigate to different sections and create orders through it. The ease of teaching new reps how to use Pepperi was also mentioned by some reviewers.
Seamless integration: A number of users liked the seamless integration with their accounting software, allowing everything reps or customers need for placing an order easily accessible. Reviewers also appreciated that all data is taken and stored in one system, making it a single source of truth that syncs well with their ERP thanks to the iPaaS add-on.
Non-intuitive UI: Some users have reported that the user interface of Pepperi is not very intuitive, making it difficult to navigate.
Different web and mobile experiences: A significant number of reviewers have noted that they found differences between the browser and app versions of Pepperi, including a different feature set.
App crashes frequently: Several users have mentioned that the app can be unreliable as it tends to crash often, especially when uploading photos.
Pepperi is highly recommended by users for its ability to manage and sync sales. Users highly recommend Pepperi as a sales force automation tool. They also suggest speaking with Merav for understanding and solving any issues. Additionally, users advise considering purchasing hardware to avoid slowness or issues in the app. Pepperi is particularly recommended for small and medium companies with a database of fewer than 1000 clients. Users also emphasize being prepared for a transition period and working closely with customer service to achieve full operational functionality.