Name: Pepperjam Ascend (discontinued)
Rating: 4.7 (5 reviews)
Author: Discontinued Products

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Enterprise Resource Planning (ERP)

Interactive Voice Response (IVR)

Enterprise

Accounting

CTRM

Revenue Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

International Payroll

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Data Governance

Data Pipeline

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integration Platform as a Service (iPaaS)

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Remote Support

Security Validation

Software Defined Storage (SDS)

Solid State Drives

Static Application Security Testing (SAST)

Threat Hunting

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Marketing

Event Registration

Marketing Automation

Online Reputation Management

Real-Time Interaction Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Professional Services Automation

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

eCommerce

Sales

Microsegmentation

Security

Auto Repair

Building Information Modeling (BIM)

Car Rental

Church Management

Insurance Agency Management

Vertical-Specific

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Pepperjam has proven to be proactive in finding innovative ways to make marketing budgets more efficient within their network. Users have found value in the platform's ability to cover paid search within their CPA model, allowing them to continue supporting this channel even when facing budget cuts. The tracking capabilities provided by Pepperjam have been praised for their efficiency and organization, enabling users to easily monitor and analyze activity. Additionally, Pepperjam Ascend has been utilized by marketing teams to integrate their entire marketing system and seamlessly implement it throughout the program. This integration of tools has helped bridge knowledge gaps between merchants and Pepperjam representatives, facilitating smoother communication and collaboration. However, it is important to note that some users have reported negative experiences with Pepperjam Ascend, including missed payments, holds on payments, and a decrease in sales. Despite these challenges, many users continue to find value in the platform's features for optimizing their marketing efforts.

Slow response from publisher managers: Some users have experienced delays in receiving responses from publisher managers. It has been mentioned that this issue may be more related to the publishers themselves.

Lack of detailed analysis for top performing publishers: Users have suggested that there should be more detailed analysis of the top performing publishers and their performance with other merchants in the same industry. They believe that this kind of analysis would help enhance publisher partnerships.

Limited resources and rigid platform options: Several users have expressed dissatisfaction with the resources and platform options provided by Pepperjam. They find them to be rigid and hard to use, describing the user interface UI as awful with a confusing layout. They have compared it to a design made by an inexperienced high school student using Excel. Additionally, reports can be unreliable and may not load properly. Users are frustrated by the absence of mobile options, emphasizing that it is already 2022 and expect the platform to catch up with modern technology.

Representative Expertise: Several users have expressed appreciation for the extensive knowledge and expertise of their main representative, Cris Vasilev, at Pepperjam. They mention that Cris understands client needs, partner best practices, and expected experiences, which instills confidence in them knowing that he has their program's best interests in mind.

Profit-Oriented Commission Rules: Many reviewers have highlighted Pepperjam's commitment to maintaining commission rules that prioritize the interests of merchants. This ensures that affiliate programs remain profitable. Users also appreciate the network's well-established reputation and wide range of merchants, which gives them influence in improving terms with publishers.

User-Friendly Interface: The user interface of Pepperjam's platform has received high praise from multiple users. They describe it as fantastic, intuitive, and user-friendly. This positive experience with the UI contributes to the ease of using the platform and makes navigation and task completion straightforward for users.

Pepperjam Ascend was an affiliate marketing lifecycle management platform, supporting discovery, recruitment, attribution, commission, fraud prevention, and payment. Pepperjam is now part of Partnerize since the July 2020 acquisition.

Starter

Basic

Referral Factory

Startup

Business

Custom

GrowSurf

Pepperjam Ascend (discontinued)

Affiliate software is used to track and manage partner activities so as to grow an affiliate network and increase affiliate traffic, and revenue. It is related to referral marketing software, which is used to facilitate the actual referral, and partner relationship management software, which is used to manage direct contact and activity between an entity and its partners. Affiliate management software provides means to structure and execute affiliate programs.

Affiliate

Likelihood to Recommend

Discontinued Products

Pepperjam Ascend 2022-03-07 14:48:47

Google Analytics

Agorapulse

MessageGears

Pepperjam Ascend 2021-02-17 15:26:57

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

User friendly

No mobile

Catch up

Home

Affiliate Software

AVOID PEPPERJAM ASCEND!!! I am a current user. A company that I am affiliated with switched to Pepperjam Ascend, and I assumed the first couple of months would be bumpy but then get better.. It hasn't, in my opinion, not even a little. I constantly have missed payments, holds on payments, and my sales have dropped down to less than a 1/3 of what they were before!! The links never track back to me, customer service NEVER responds, NEVER! I am so frustrated with their horrific customer service that I have sent multiple emails begging the company I am an affiliate of to please cancel their contract because this company is ruining my experience. I am currently waiting on a payment from JANUARY!! It's March! I am SOOOOO OVER Pepperjam Ascend!

The dashboard/platform is the furthest thing from user-friendly. It looks like a high school student with zero experience designed it in excel and hoped for the best with the results.
Reports are hit and miss. They may load, they may not! It's ridiculous, in my opinion.
No mobile options whatsoever, everything has to be desktop. It's 2022, they need to catch up!

I was hitting anywhere from $130 - $450 per month in commission payout before Pepperjam Ascend. Now with Pepperjam Ascend, I maybe get $40! I am still waiting on payouts from January.

We use Pepperjam Ascend for several of our clients as our affiliate network. We have a wide range of clients and only a few are interested in affiliate marketing. This allows us to create programs for individual clients. Within our marketing team, two team members actively work within the Pepperjam Ascend interface.

Lots of coupon sites.
Enables different tiers of commissions.
Can blast out newsletters to your network.

The UI is awful.
Publishers are mostly coupon sites.
Confusing layout of the platform.

Very low ROI.
Less than 1% of total revenue.

Refersion and Impact (formerly Impact Radius)

Google Analytics, MessageGears, Agorapulse

Pepperjam Ascend (discontinued)

Overview

What is Pepperjam Ascend (discontinued)?