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What is Perceptyx?

Perceptyx is an employee listening, people analytics, and leadership coaching platform designed to assist organizations in enhancing employee engagement, well-being, and performance. It is intended for businesses of varying sizes, from small enterprises to large corporations. According to the vendor,...

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Perceptyx is a powerful software that enables businesses to effectively address feedback from employees and customers. With its robust …
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What is Perceptyx?

Perceptyx, from the company of the same name in Temecula, combines employee surveys and people analytics to help users see more of what’s going on in an organization, and how to drive it forward. Users can build multiple reporting demographics and linkage to performance metrics so as to discover…

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Product Details

What is Perceptyx?

Perceptyx is an employee listening, people analytics, and leadership coaching platform designed to assist organizations in enhancing employee engagement, well-being, and performance. It is intended for businesses of varying sizes, from small enterprises to large corporations. According to the vendor, professionals in human resources, organizational development, talent management, leadership development, consulting services, technology, healthcare, and manufacturing industries rely on Perceptyx to design and execute their Employee Experience strategies.

Key Features

People Insights Platform: According to the vendor, Perceptyx offers a People Insights Platform that allows organizations to gain a holistic view of their organizational experience and identify areas of focus. It aims to help leaders understand the relationship between employees' needs and business outcomes, enabling them to co-create a path to organizational success.

Ask product: The vendor states that Perceptyx's Ask product enables organizations to conduct employee surveys to gain insights into the employee experience. It provides a flexible survey design that can be customized to meet specific organizational needs and objectives. The Ask product allows organizations to gather feedback on various aspects of the employee experience, such as engagement, well-being, and job satisfaction.

Sense product: According to the vendor, Perceptyx's Sense product offers lifecycle surveys and continuous listening to adapt to employees' evolving needs and experiences. It allows organizations to collect feedback at different stages of the employee lifecycle, from onboarding to exit. The Sense product provides real-time insights into the employee experience, helping organizations identify areas where interventions may be necessary.

Dialogue product: The vendor claims that Perceptyx's Dialogue product facilitates employee engagement through crowdsourced insights on relevant topics. It provides a platform for employees to share their thoughts, ideas, and suggestions on various workplace issues. The Dialogue product aims to foster a culture of open communication and collaboration, enabling organizations to leverage the collective intelligence of their workforce.

Cultivate product: According to the vendor, Perceptyx's Cultivate product empowers organizations to enhance manager effectiveness through 360 feedback and personalized coaching. It allows organizations to gather feedback on managers' performance from multiple sources, including peers, direct reports, and supervisors. The Cultivate product provides coaching tailored to the specific needs of managers, helping them develop the skills and behaviors that build trust and foster engagement.

Perceptyx Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Perceptyx is a powerful software that enables businesses to effectively address feedback from employees and customers. With its robust features, users can gather insights on employee engagement and satisfaction through customized surveys. This data-driven approach helps businesses understand employee perspectives and make informed decisions based on the collected data. The platform supports managers in proactively addressing issues and bridging communication gaps between senior leaders and front-line managers. Additionally, Perceptyx offers online action planning and reporting, allowing for faster distribution of survey results and findings. Its user-friendly survey platform and reporting tool provide comprehensive reports for data analysis, aiding HR teams and leaders in identifying areas for improvement, supporting initiatives for growth and development, and ultimately enhancing employee engagement. By facilitating real-time action planning and enabling customization of surveys to address specific business needs, Perceptyx empowers organizations to take effective measures to improve their employee value proposition, employer branding, and onboarding processes.

Impressive Feedback System: Several users have found the feedback system with different values from the team and customer to be impressive and helpful in creating an impressive portfolio based on received feedback and suggestions. It has been seen as instrumental in helping the company grow in the right direction.

Drill-down Capabilities: The ability to drill down to hot spots by demographic has been praised by reviewers, as it provides a helpful understanding of the full story. Clicking on a statement with low favorability and seeing how negative participants responded to other questions compared to positive participants has been particularly helpful for some users.

Helpful People: Multiple reviewers have highlighted that the people hired by Perceptyx are the most helpful part of the company. They have been described as enormously helpful, insightful, and willing to go the extra mile to ensure work is completed correctly.

Inaccurate Theme Frequency Report: Some users have expressed dissatisfaction with the accuracy of Perceptyx's Theme Frequency report, particularly for abstract themes like trust, culture, and teamwork. They believe that the assigned comments often do not correspond to the intended theme, although improvements have been made over time.

Challenging Understanding of Scores: In the reporting tool, some users find it challenging to differentiate between favorability scores and scores shown in the demographic crosstab. This confusion can hinder their ability to effectively analyze and interpret survey data.

Difficulty Finding Best Approach for Storytelling: While the availability of various visualizations and analyses is seen as a definite plus, some users mention that it can be difficult to determine the best approach for telling a story due to the abundance of options.

Users have made several recommendations based on their experiences with Perceptyx. The most common recommendations are as follows: include survey items in the contract and discuss them during negotiations with Perceptyx; dedicate at least one person to the project and take advantage of Perceptyx's support and guidance; ensure clean and well-organized data files and whitelist all URLs to avoid future issues. Overall, users recommend taking the survey process seriously, leveraging Perceptyx's expertise, and making necessary preparations to optimize the use of the platform.


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Score 9 out of 10
Vetted Review
Verified User
I am a user of Perceptyx who as part of my companies organization takes surveys using the software to provide feedback on corporate town hall events, company wide surveys to report on our progress as an organization. The software is used by my company to send out corporate surveys to gain insights and intelligence on the workforce and learn what is on typical employee minds on a range of issues facing our company and company culture.
  • I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews.
  • The ability to save information on the platform is great. So users can stop and start a review at their leisure
  • I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish.
  • Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers
  • I think having emojies would help as well instead of the standard language.
  • Perhaps adding a mobile platform for customers to send out to their workforce
I think the software is well suited for targeted feedback for large organizations. I think product marketing teams could use the software as well. I think it competes directly and does a better job than SurveyMonkey. The platform feels more mature. I think this would work very well for politicians to be able to use to invite constituents to provide feedback on local, state, and national govt.
  • Usability
  • Ease of learning the platform
  • Customizable to fit various types of survey.
  • Data mining ability
  • tracking how long it takes users to fill out a survey.
  • The company continues to use it.
  • It has led to employees being able to get there voices heard
  • It has improved communication from leaders to the workforce.
I like Perceptyx because it feels like a more mature platform. This is what the executive team at my company has used to survey. The ability to integrate into email platforms to send out to the whole organization is valuable, and the ability to save answers gives employees time to think and carefully provide the best answers to the survey questions.
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