Name: Perceptyx
Rating: 7 (2 reviews)
Author: Perceptyx, Inc.

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

AI Development

Image Recognition

Version Control

Development

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Workflow

Enterprise

Accounting

Anti-Money Laundering (AML)

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Network Adapters (CNAs)

Custom Software Development Services

Data Integration

Data Privacy Management

Database Load Balancing

Density-Optimized Servers

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Migration

Mobile Application Performance Monitoring  (APM)

Network Performance Monitoring

NoSQL Databases

Privileged Access Management

Release Management

Server Management

Tape Storage

Time Series Databases

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Experience Management

Customer Journey Mapping

Digital Experience Intelligence

Digital Rewards

Email Marketing

Marketing Automation

Mobile Advertising

Press Release Management

Product Information Management (PIM)

Product Intelligence

Social Media Management

Survey & Forms Building

Tag Management

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Headless eCommerce

eCommerce Analytics

Sales

Animation

Computer-Aided Design (CAD)

Construction Workforce Management

Loan Servicing

Patient Engagement

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Microsoft Viva Glint

Microsoft

Qualtrics XM for Strategy and Research

Qualtrics

Workday Peakon Employee Voice

Workday

Workplace from Meta

Meta Platforms Inc

Medallia

SurveyMonkey

SurveyMonkey, Inc

Google Surveys

Google

Qualtrics XM for People Teams

Workvivo

SAP SuccessFactors HCM

Users have made several recommendations based on their experiences with Perceptyx. The most common recommendations are as follows: include survey items in the contract and discuss them during negotiations with Perceptyx; dedicate at least one person to the project and take advantage of Perceptyx's support and guidance; ensure clean and well-organized data files and whitelist all URLs to avoid future issues. Overall, users recommend taking the survey process seriously, leveraging Perceptyx's expertise, and making necessary preparations to optimize the use of the platform.

Impressive Feedback System: Several users have found the feedback system with different values from the team and customer to be impressive and helpful in creating an impressive portfolio based on received feedback and suggestions. It has been seen as instrumental in helping the company grow in the right direction.

Drill-down Capabilities: The ability to drill down to hot spots by demographic has been praised by reviewers, as it provides a helpful understanding of the full story. Clicking on a statement with low favorability and seeing how negative participants responded to other questions compared to positive participants has been particularly helpful for some users.

Helpful People: Multiple reviewers have highlighted that the people hired by Perceptyx are the most helpful part of the company. They have been described as enormously helpful, insightful, and willing to go the extra mile to ensure work is completed correctly.

Inaccurate Theme Frequency Report: Some users have expressed dissatisfaction with the accuracy of Perceptyx's Theme Frequency report, particularly for abstract themes like trust, culture, and teamwork. They believe that the assigned comments often do not correspond to the intended theme, although improvements have been made over time.

Challenging Understanding of Scores: In the reporting tool, some users find it challenging to differentiate between favorability scores and scores shown in the demographic crosstab. This confusion can hinder their ability to effectively analyze and interpret survey data.

Difficulty Finding Best Approach for Storytelling: While the availability of various visualizations and analyses is seen as a definite plus, some users mention that it can be difficult to determine the best approach for telling a story due to the abundance of options.

Perceptyx is a powerful software that enables businesses to effectively address feedback from employees and customers. With its robust features, users can gather insights on employee engagement and satisfaction through customized surveys. This data-driven approach helps businesses understand employee perspectives and make informed decisions based on the collected data. The platform supports managers in proactively addressing issues and bridging communication gaps between senior leaders and front-line managers. Additionally, Perceptyx offers online action planning and reporting, allowing for faster distribution of survey results and findings. Its user-friendly survey platform and reporting tool provide comprehensive reports for data analysis, aiding HR teams and leaders in identifying areas for improvement, supporting initiatives for growth and development, and ultimately enhancing employee engagement. By facilitating real-time action planning and enabling customization of surveys to address specific business needs, Perceptyx empowers organizations to take effective measures to improve their employee value proposition, employer branding, and onboarding processes.

Perceptyx is an employee listening, people analytics, and leadership coaching platform designed to assist organizations in enhancing employee engagement, well-being, and performance. It is intended for businesses of varying sizes, from small enterprises to large corporations. According to the vendor, professionals in human resources, organizational development, talent management, leadership development, consulting services, technology, healthcare, and manufacturing industries rely on Perceptyx to design and execute their Employee Experience strategies.

## Key Features

**People Insights Platform**: According to the vendor, Perceptyx offers a People Insights Platform that allows organizations to gain a holistic view of their organizational experience and identify areas of focus. It aims to help leaders understand the relationship between employees' needs and business outcomes, enabling them to co-create a path to organizational success.

**Ask product**: The vendor states that Perceptyx's Ask product enables organizations to conduct employee surveys to gain insights into the employee experience. It provides a flexible survey design that can be customized to meet specific organizational needs and objectives. The Ask product allows organizations to gather feedback on various aspects of the employee experience, such as engagement, well-being, and job satisfaction.

**Sense product**: According to the vendor, Perceptyx's Sense product offers lifecycle surveys and continuous listening to adapt to employees' evolving needs and experiences. It allows organizations to collect feedback at different stages of the employee lifecycle, from onboarding to exit. The Sense product provides real-time insights into the employee experience, helping organizations identify areas where interventions may be necessary.

**Dialogue product**: The vendor claims that Perceptyx's Dialogue product facilitates employee engagement through crowdsourced insights on relevant topics. It provides a platform for employees to share their thoughts, ideas, and suggestions on various workplace issues. The Dialogue product aims to foster a culture of open communication and collaboration, enabling organizations to leverage the collective intelligence of their workforce.

**Cultivate product**: According to the vendor, Perceptyx's Cultivate product empowers organizations to enhance manager effectiveness through 360 feedback and personalized coaching. It allows organizations to gather feedback on managers' performance from multiple sources, including peers, direct reports, and supervisors. The Cultivate product provides coaching tailored to the specific needs of managers, helping them develop the skills and behaviors that build trust and foster engagement.

Perceptyx, from the company of the same name in Temecula, combines employee surveys and people analytics to help users see more of what’s going on in an organization, and how to drive it forward. Users can build multiple reporting demographics and linkage to performance metrics so as to discover how employee feedback is impacting the success of the business. Leaders can be provided with insights for survey items, including a self-assessment to help understand why employees may feel the way they do, recommendations for how to make improvements, and additional learning to help leaders develop in a given area.

Vantage Circle

Submittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social impact programs, receiving nearly 20 million applications, and that teams save an average of 12 hours per week and launch in an average of 14 days.

Submittable

Perceptyx

The goal of Employee Engagement Software is to develop and nurture positive affect towards the company and the brand among the rank and file. To achieve that employee engagement software typically provides a means of recognizing and possibly rewarding employee achievement and model behavior, and also survey tools to capture sentiment.

Called pulse surveys, these surveys can be delivered rapidly and at fairly frequent intervals to capture changing morale or to amplify awareness of issues particular to employee performance. Conducting research in this fashion is far more likely to capture and provide useful information about issues affecting performance and morale than annual reviews or surveys.

Employee Engagement

Likelihood to Recommend

Perceptyx, Inc.

Skype for Business / Lync (discontinued)

Skype (discontinued)

Microsoft 365

Microsoft Teams

Microsoft Excel

Perceptyx 2022-05-05 13:23:32

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Mobile platform

Needs some work

Provide feedback

Easy to navigate

Ability to save

Drill down

Home

Employee Engagement Software

I am a user of Perceptyx who as part of my companies organization takes surveys using the software to provide feedback on corporate town hall events, company wide surveys to report on our progress as an organization. The software is used by my company to send out corporate surveys to gain insights and intelligence on the workforce and learn what is on typical employee minds on a range of issues facing our company and company culture.

I really like the customizability of the platform. As a user it is easy to navigate and provides ample opportunity to write in reviews.
The ability to save information on the platform is great. So users can stop and start a review at their leisure
I really like the ability to email to remind users to finish a survey. This keeps users engaged and reminds them to finish.

Offering suggestions on how best to provide feedback in comment boxes. Perhaps forcing the creators of the surveys to list examples to help reviewers
I think having emojies would help as well instead of the standard language.
Perhaps adding a mobile platform for customers to send out to their workforce

Usability
Ease of learning the platform
Customizable to fit various types of survey.
Data mining ability
tracking how long it takes users to fill out a survey.

The company continues to use it.
It has led to employees being able to get there voices heard
It has improved communication from leaders to the workforce.

Microsoft 365 (formerly Office 365), Skype for Business (formerly Lync), now part of Microsoft Teams, Microsoft Excel

Perceptyx

Overview

What is Perceptyx?