TrustRadius Insights
Security and Encryption: Multiple reviewers appreciated the security features of Perspectium, such as encryption, which ensures the safety …
Overview
What is Perspectium?
Perspectium, a BitTitan subsidiary (which in turn was acquired by Idera in October 2021) solves the problem of data and process silos by enabling service delivery and automating complex data extraction for enterprises and service providers that run on ServiceNow.…
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What is Perspectium?
Perspectium, a BitTitan subsidiary (which in turn was acquired by Idera in October 2021) solves the problem of data and process silos by enabling service delivery and automating complex data extraction for enterprises and service providers that run on ServiceNow. Perspectium provides always…
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- No setup fee
For the latest information on pricing, visithttps://www.perspectium.com/pricing
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- Premium Consulting/Integration Services
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Product Details
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- Tech Details
What is Perspectium?
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| Operating Systems | Unspecified |
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| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Security and Encryption: Multiple reviewers appreciated the security features of Perspectium, such as encryption, which ensures the safety of their ServiceNow data.
Real-time Data Replication: Several users found Perspectium's real-time data replication to be a valuable feature that allows them to run complex reports and keep their Tableau dashboards up-to-date.
Simplicity and Ease-of-Use: Many reviewers praised the simplicity and ease-of-use of Perspectium. According to them, it is easy to set up and configure, making it a great tool for businesses with limited technical resources.
Difficult Installation: Some users have reported that installing the agent on the server is difficult and suggested that it could be simpler.
Poor Customer Support: According to several users, customer support is not very effective as they provide solutions to issues as workarounds instead of finding the root cause and fixing them. Additionally, customers have reported that customer support is unable to provide details of the records for which replication was unsuccessful.
Data Sync Issues: Troubleshooting data sync issues can be challenging, according to multiple users. Issue fixes usually require product upgrades, making it time-consuming and cumbersome for some users.