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Pexip

Pexip

Overview

What is Pexip?

Pexip (now including the former Videxio) is a video conferencing platform that combines enterprise communications and collaboration solutions in Virtual Meeting Rooms, or operates as a gateway between platforms. It allows people to use any communication or collaboration device or…

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Recent Reviews

TrustRadius Insights

Pexip is highly regarded for its superior video quality and has become a go-to solution for video conferencing. Users appreciate its …
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Pricing

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What is Pexip?

Pexip (now including the former Videxio) is a video conferencing platform that combines enterprise communications and collaboration solutions in Virtual Meeting Rooms, or operates as a gateway between platforms. It allows people to use any communication or collaboration device or tool of their…

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Pexip?

Pexip Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(16)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Pexip is highly regarded for its superior video quality and has become a go-to solution for video conferencing. Users appreciate its ability to connect remote teams worldwide in real-time, facilitating instant communication and collaboration. One key feature that attracts clients is Pexip's browser-based functionality, which eliminates the need for additional software installation. This ease of use extends to customization options, allowing clients to tailor the meeting experience with branding and interface choices. With its cost-effectiveness, simple deployment and installation process, as well as low maintenance costs, Pexip has proven to be a valuable asset for businesses.

The platform's interoperability with major players like Microsoft, Cisco, and GoTo enhances its versatility and usability. Pexip's video conferencing capabilities make it ideal for various scenarios such as virtual webinars, online conferences, training sessions, and hosting virtual events and seminars. Users appreciate how the software simplifies weekly meetings and task assignments, leading to improved business performance. Even during challenging times, Pexip has made team collaborations seamless. Inviting outside parties to internal meetings is efficient and straightforward, while face-to-face video conferencing reduces communication difficulties with colleagues in different locations. Additionally, Pexip helps arrange meetings economically and supports screen sharing when needed.

In addition to Pexip, Videxio offers similar video conferencing features that users value. It excels in conducting interviews, in-house videocalls, and virtual meetings. Praised for its HD quality and useful features like screen sharing and recording, Videxio is relied upon by users across organizations—especially those with geographically dispersed teams working in different time zones. The ability to dial in without immediate computer access is appreciated by employees who are on the move or commuting to work. The simplicity of Videxio's communication tool also stands out, as it can be accessed with just one click—a feature that creativity-focused users highly value.

One organization initially chose a different product based on a positive demo, but it proved cumbersome and time-consuming to set up. They made the switch to Videxio, which turned out to be a game-changer. As a result, Pexip Infinity, the video conferencing platform provided by Videxio, became the sole platform used within the organization. This consolidation has significantly reduced costs, complexity, and time spent on interfacing with clients worldwide. Overall, the adoption of Videxio has had a significant positive impact on the organization—unsticking opportunities in their pipeline and improving project outcomes.

With its HD conferencing capabilities, Videxio offers a reliable solution for remote video meetings, along with recording and streaming functionalities. Users appreciate the software's ease of use and the high-quality communication it provides. In-house videocalls and virtual meetings are easily conducted, thanks to features like screen sharing and recording, which enhance collaboration and productivity.

Videxio is particularly valued by organizations with geographically dispersed teams operating in different time zones. The ability to dial in for users without immediate computer access is highly appreciated, especially by employees who are frequently on the move or commuting to work. The simplicity of Videxio's communication tool—accessible with just one click—caters to users who are constantly in creativity mode.

In one instance, an organization initially chose a different product based on a positive demo but found the setup process cumbersome and time-consuming. This led them to switch to Videxio, resulting in significant improvements. Pexip Infinity, the video conferencing platform provided by Videxio, became the sole platform used within the organization. This consolidation eliminated multiple technology suites, reducing costs, complexity, and time spent on interfacing with clients worldwide.

Ultimately, the adoption of Videxio has had a substantial positive impact on the organization. It has helped unstuck their pipeline of opportunities and has improved project outcomes through streamlined communication and seamless collaboration.

Helpful for connecting with external users: Many users have found Pexip ERC to be extremely helpful for connecting with external or guest users in internal meetings. They appreciate the seamless and reliable video conferencing experience that Pexip provides, allowing them to collaborate effectively with stakeholders outside their organization.

Interoperability with different devices: Users highly value the interoperability of Pexip with devices from various manufacturers such as Cisco, Poly, or Huawei. This flexibility enables them to connect seamlessly using their preferred hardware while still benefiting from the robust features of the Pexip platform. Additionally, this interoperability extends to popular communication platforms like Microsoft Teams and Google Meet, ensuring smooth collaboration across different tools.

User-friendly features: Users love the intuitive and user-friendly features offered by Pexip. The ability to easily share screens, apply virtual backgrounds, and engage in chat messaging enhances their overall meeting experience. These features not only make communication more efficient but also contribute to a more engaging and interactive environment for everyone involved in the video conference.

Screen sharing limitations: Multiple users have expressed frustration with the inability to share their screen simultaneously, which has been a major drawback for them. For example, one user mentioned that not being able to share screens at the same time hinders collaboration and productivity.

Confusing pricing calculation: Many businesses find the pricing calculation based on the number of video devices deployed to be confusing, making it difficult for them to determine the cost. Some reviewers have specifically mentioned that they struggled with understanding how the pricing structure aligns with their usage needs and budgets.

Security concerns with password enablement: The requirement to enable passwords for interoperability has raised security concerns among some users, especially when it comes to external participants accessing meetings. These users worry about potential vulnerabilities and whether relying solely on passwords is sufficient in ensuring secure communication and data protection.

Pexip is frequently recommended by users as a reliable and user-friendly video conferencing platform that offers excellent customer support. Users specifically recommend Pexip for broadcasting and corporate interactions. They also highlight the well-designed features of Pexip, which are beneficial for business development efforts.

Regarding Videxio, users suggest giving it a try for 30 days as it provides a superior experience compared to other established players in the market. However, they advise potential users to request a demo and thoroughly explore all the client options before fully committing to Videxio, as there is more to it than initially meets the eye.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pexip Inifinity is being used as the sole Video Conferencing Platform within our organisation. Previously, the organisation had to subscribed to numerous different technology and software suites to make sure that we could interface with our clients across the world, all of whom used a wide variety of systems, now, with Pexip Inifinity, we have a single platform with which to interface with all our clients. This saves on cost, complexity, and time.
  • Interfaces seamlessly with Skype, Google Hangouts and Microsoft Teams.
  • The ability to have two content items on the screen at one time, being video of the presenters and a sharescreen, or open document, is brilliant.
  • Pexip Infinity is available as a full on-premises solution, which is great for a defence industry enterprise.
  • Some of the configuration options are too complicated and present too many options to the user.
  • Finding other cons is difficult; the software is seamless.
Pexip Infinity is well suited to these specific scenarios:
  • Companies that do a lot of video conferencing with clients, having to use specific technologies to interface with them. Without having to purchase another suite, Pexip Infinity allows the company to do just that.

Pexip Infinity is not well suited to these scenarios:
  • Due to the cost of the solution, Pexip Inifinity is not well suited for use within companies. Whilst it works really well, using it in a company with the ability to implement the same core technology does not justify the price of a package that is specifically built to integrate multiple technologies.
  • Pexip Infinity has simplified the video conferencing function within our company by allowing users to be trained on a single platform and use this for all interactions. This is limited the amount of support needed and allowed users to engage with any client at ease.
  • Pexip Infinity, due to its single cost, has allowed the company to cancel subscriptions to services it no longer needs due to the built in integrations.
  • Pexip Infinity is the latest in a long list of video conferencing solutions tried within our company and hopefully the last. Employees are tired of having to change platforms constantly and the perception of Pexip Infinity at this stage is that it is a breath of fresh air.
With regards to the alternative software packages, of which there are literally 100s, I have chosen to focus on the three platforms with which Pexip Infinity integrates the closest. Whilst each software package has its advantages and disadvantages, the standout feature of Pexip Infinity that trumps each of these services individually is that Pexip Infinity integrates with each of these services and allows them to connect to each other, thus combining the power of all three systems and adding the Pexip features over the top.
Pexip Infinity's customer support function deserves a full score for their work. The ironic thing is, I have never had to deal with them at all, which means that their entire development team is actually a support team because they have crafted a product that the client never has to talk to them about; it is just that good and works seamlessly. There are very few products out there that works as easily as Pexip Infinity.
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