TrustRadius Insights
Confirmit is a versatile tool that is widely used across different departments within organizations. Users have found it to be a simple …
PG Forsta HX PlatformFormerly Press Ganey + Forsta (Confirmit, FocusVision & Dapresy)
Overview
What is PG Forsta HX Platform?
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer…
Recent Reviews
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What is PG Forsta HX Platform?
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Demo Jam Tangan Forsta Yang Viral, Real Atau Settingan?! | Polling With Andreas Lisman
YouTube
Video Demo Ketahan Jam Tangan Forsta Momento 512
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is PG Forsta HX Platform?
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. The platform helps monitor talk about the user's business – not just review scores, but written opinions too. This data with the reviews that come direct display a full spectrum of what people think, and vision into competitors’ reviews through the same lens.
PG Forsta HX Platform Video
Introduction to Confirmit
PG Forsta HX Platform Competitors
PG Forsta HX Platform Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.
Clicktools and QuestionPro are common alternatives for PG Forsta HX Platform.
Reviewers rate Support Rating highest, with a score of 8.
The most common users of PG Forsta HX Platform are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(43)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Confirmit is a versatile tool that is widely used across different departments within organizations. Users have found it to be a simple and easy-to-learn solution, even for those who are not computer professionals. The software is primarily used for survey programming, both for client-related surveys and internal ones. It allows for the creation of complex survey designs and facilitates reporting and analysis with its Reportal module. Confirmit has proven extremely helpful in running quick analyses on the fly and digging deeper into the data. It also streamlines programming and allows for customization, enabling the creation of surveys that meet customer requirements and increase productivity.
Despite its many benefits, some users have experienced bugs and glitches within the software, leading to missing data and potential problems with customers or financial losses. Additionally, there have been instances where departments have transitioned away from using Confirmit due to its high pricing model. However, overall, Confirmit has been an invaluable tool for various use cases such as designing, tracking, and distributing online surveys, conducting CATI interviews at call centers, collecting opinions from healthcare professionals worldwide, collecting HR-related data through surveys, and hosting market research surveys and panel database information. It provides real-time access to accurate data and reports, streamlining operations across different departments within organizations.
Attribute Ratings
Reviews
(1-23 of 23)Companies can't remove reviews or game the system. Here's why
February 07, 2023
Comprehensive CX and insighting platform
Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
February 03, 2023
A highly efficient and user-friendly tool
January 27, 2023
Forsta - the data collection platform designed for professionals
I think that Forsta is the right platform for companies that have professional data collection needs and not an unlimited budget. In addition, the managed services that Forsta provides seems superior to the other platforms. Customer service is lean but if you are using basic questions you should be able to figure it out.
December 04, 2015
Product Focus vs. Customer Focus
No experience using a similar reporting tool.
October 14, 2015
ConfirmIt experience
Simply put, Confirmit was able to handle the requests our clients gave us. Some clients are fine with a very basic survey tool, but others want to control the look and feel down to a 'T', and Confirmit was one of the only programs that could accommodate the range of requests we received.
October 02, 2015
Leader in the industry.
SurveyMonkey, which does not compare at all.
September 29, 2015
I Can Confirm It: Confirmit is an Excellent Tool
While I was not responsible for the decision to utilize Confirmit I am certainly glad to be using it instead of Dimensions. The interface, coding language, and flexibility of Confirmit are all superior to Dimensions in my opinion. I only programmed average complexity surveys in Dimensions so it is possible that there is some feature or flexibility that I did not get to experience but from my use, Confirmit definitely comes out on top.
April 08, 2015
Why Confirmit?
Score 10 out of 10
Vetted Review
Verified User
Confirmit provides more flexibility and a better system to manage the data. It allows handling the database and merging with our internal systems very easily, while other products can't support such functionality.
February 25, 2015
ConfirmIt - An Inside Look
Score 8 out of 10
Vetted Review
Verified User
- None
I've really only programmed in a proprietary platform and Confirmit.
February 04, 2015
Confirmit from the business team side
Score 6 out of 10
Vetted Review
Verified User
Qualtrix -- this program is more limited on the data management side of things but the user interface is much easier to use. Anyone could program a survey with this program.
December 01, 2014
Confirmit sure works for us.
Score 10 out of 10
Vetted Review
Verified User
Well Confirmit was a company decision that I as an employee have to use, which I really do not mind and love using.
It is actually funny how some time ago I was volunteering for one online youth organization and we were also doing online survey, however since it was outside of work activity I had to find another platform to use to program my survey (obviously it had to be unpaid platform). It was so hard to try to squeeze everything I wanted from it, especially because I knew how much more and easier it would have been with Confirmit. So having this experience I am glad that Confirmit makes our work so much easier.
It is actually funny how some time ago I was volunteering for one online youth organization and we were also doing online survey, however since it was outside of work activity I had to find another platform to use to program my survey (obviously it had to be unpaid platform). It was so hard to try to squeeze everything I wanted from it, especially because I knew how much more and easier it would have been with Confirmit. So having this experience I am glad that Confirmit makes our work so much easier.
September 15, 2014
Glowing Review for Confirmit, My Favorite Survey Designer
Score 10 out of 10
Vetted Review
Verified User
Confirmit is simply far more versatile and intuitive for me. Plus it gives you so much more power due to, as I described before, the ability to embed jQuery/JavaScript.
- Qualtrics,Survey monkey
Survey Monkey doesn't hold a candle to it. Qualtrics has some amazing exporting and reporting tools but it's much harder to implement more complicated surveys, I still prefer Confirmit. Though, if you could integrate reporting tools similar to Qualtrics you'd be ahead of the game.
June 24, 2014
Basic Review
I'm not familiar with the competition really.
March 10, 2014
I use ConfirmIt
Score 10 out of 10
Vetted Review
Verified User
- Kinesis,MiproApps
ConfirmIt blows these away.
Score 7 out of 10
Vetted Review
Verified User
Quanvert, SPSS Custom Tables, Q, WinCross, Microtab, and many others. I am actually in the process of looking for a replacement for Reports for Surveys. While it still remains the best that I have used, I need something that is more cost effective at this time.
Score 10 out of 10
Vetted Review
Verified User
Haven't use another or similar product.
March 07, 2014
ConfirmIT Review
Score 7 out of 10
Vetted Review
Verified User
I've only ever used one other in-house proprietary software tool for survey programming. ConfirmIT is able to match the needs of our programs which is what we are looking for.
March 05, 2014
Confirmit as a programming tool
Score 8 out of 10
Vetted Review
Verified User
Survey Craft - confirmit is more powerful!
March 01, 2014
CRM
Score 7 out of 10
Vetted Review
Verified User
Not applicable.
February 28, 2014
Confirmit - A very solid product!
Score 8 out of 10
Vetted Review
Verified User
I have not used any competing products, but I would highly recommend Confirmit from an administrator's viewpoint. It is a solid product and is easy to maintain.
February 26, 2014
Great Tool, easy to use and scalable.
Score 8 out of 10
Vetted Review
Verified User
February 25, 2014
Great, but expensive!
Score 8 out of 10
Vetted Review
Verified User
- Vovici,Qualtrics,Survey Monkey
Confirmit is the best overall functionality-wise. The other systems require custom scripting to do a lot of the things Confirmit does natively. Unfortunately, for my company, the cost of Confirmit was not worth the native functionality. All of these other systems are significantly cheaper, and with the exception of Survey Monkey, they can do pretty much all of the same things with use of custom scripting. Qualtrics is definitely a strong alternative, but also significantly more expensive than Vovici, which my company uses mostly now.