TrustRadius Insights
PhoneBurner is a versatile tool that has found usefulness in various departments such as Sales, IT, and Support. For the Sales Development …
Starting at $149 per user, per month
View PricingOverview
What is PhoneBurner?
PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.
Recent Reviews
Popular Features
- Outbound dialing (8)9.090%
- Automatic call logging (8)8.787%
- Dialer reporting & analytics (8)8.787%
- Contact preview (8)8.686%
Pricing
Unlimited - 1 user
$149.00
Cloud
per user, per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.phoneburner.com/homepage/pr…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Zoho and PhoneBurner Demo 2022
YouTube
PhoneBurner + Zoom Meetings | Jump from Phone Call to Video Call in Seconds
YouTube
PhoneBurner X monday.com App by CarbonWeb
YouTube
Phoneburner power dialer software auto dialer demo
YouTube
Jungo Marketing Demo
YouTube
Demo Overview Video Training
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is PhoneBurner?
PhoneBurner is a cloud-based Power Dialer and Sales Acceleration platform that helps sales teams engage more leads in quality conversations. The software helps with live answer rates and call engagement, and streamlines repetitive and time-consuming tasks to increase sales rep productivity. PhoneBurner aims to deliver instant connections with no pause, no delay, no dropped calls.
Key features:
- Power dial up to 80 contacts per hour
- Reduce risk of spam flags and increase call answer rates
- Connect with no "telemarketer delay"
- Leave voicemails in one click
- Send 1-click emails based on call result
- Access analytics and real-time reporting
- Intelligently distribute leads to your team
- Record calls or monitor and coach reps live
- Automate call logging and post-call processes
- Build time-saving call sequences
- Manage an entire team from your admin dashboard
The vendor states PhoneBurner powers thousands of clients and millions of calls, every month. The vendor offers a free trial of the platform which does not require a credit card.
PhoneBurner Features
Dialer Logistics Features
- Supported: Single line dialing
- Supported: Call into server with landline
- Supported: Call into server with VoIP "soft phone"
- Supported: Call into server with mobile phone
- Supported: Power dialer
Preview Dialer Features
- Supported: Contact preview
- Supported: Dialer-CRM integration
- Supported: Built-in CRM
- Supported: Call notes & tags
- Supported: Automatic call logging
Core Dialer Features
- Supported: Outbound dialing
- Supported: Inbound routing
- Supported: Custom caller ID
- Supported: Click-to-call
- Supported: Recorded voicemail drop
- Supported: Dialer contact import
- Supported: Campaign & list management
Call Follow-up and Quality Assurance Features
- Supported: Sales emails
- Supported: Follow-up calls
- Supported: Appointment scheduling
- Supported: Calendar sync
- Supported: Dialer reporting & analytics
- Supported: Dialer call recording
- Supported: Dialer call monitoring
- Supported: Dialer compliance
Additional Features
- Supported: SMS text messaging
- Supported: Local Caller ID
- Supported: CRM + Lead management
- Supported: Sales cadence
- Supported: Call tracking
- Supported: Email tracking
- Supported: Branded Caller ID
- Supported: Call transfer
- Supported: 1-click voicemails
- Supported: Automatic lead distribution
- Supported: Spam number monitoring & remediation
- Supported: Virtual salesfloor integration
PhoneBurner Screenshots
PhoneBurner Videos
What is PhoneBurner?
Unishippers + PhoneBurner
PhoneBurner Integrations
PhoneBurner Competitors
PhoneBurner Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | US And Canada |
| Supported Languages | English |
Frequently Asked Questions
PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.
Reviewers rate Recorded voicemail drop highest, with a score of 9.8.
The most common users of PhoneBurner are from Mid-sized Companies (51-1,000 employees).
PhoneBurner Customer Size Distribution
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 50% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(22)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
PhoneBurner is a versatile tool that has found usefulness in various departments such as Sales, IT, and Support. For the Sales Development team, it has become an essential solution for efficiently making outbound calls and connecting with potential customers. Users report that it helps overcome the time-consuming process of calling through a list of prospects, increasing productivity and allowing more meaningful conversations with clients. Additionally, its seamless integration with Hubspot ensures a smooth flow of data between the two platforms, streamlining workflows and enabling effective lead generation.
PhoneBurner's benefits extend beyond sales teams. In the IT department, it serves as a troubleshooting tool for telephone calling issues and allows for easy configuration and troubleshooting of various systems. Across departments, users appreciate its ability to facilitate quick data collection and sorting of prospective clients, track call history, automate emails, and take notes during calls. By providing quick file access through keyword searches and reducing the reliance on physical files and paper, PhoneBurner optimizes time and increases efficiency.
Customers have highly regarded PhoneBurner for its comprehensive functionalities and reported significant growth after implementing the platform. Its easy installation, learning, configuration, and customization options have been praised by reviewers during trial periods. With its ability to handle multiple communication channels, including live calls, recorded messages, emails, and texts, PhoneBurner also serves marketing sales consultants by nurturing leads and increasing franchise sales.
In conclusion, PhoneBurner addresses various pain points across departments by offering a solution to manage outbound calls efficiently while integrating seamlessly with other platforms like Hubspot. It provides valuable features such as quick data collection and sorting capabilities along with call history tracking, automated emails, note-taking tools, and advanced search functionality. Users from different departments have praised PhoneBurner for its versatility and ease of use in optimizing time and increasing productivity.
Time-saving features: Many users have stated that PhoneBurner significantly reduces the amount of time it takes to make calls, allowing for more prospecting calls to be made per hour. This has greatly enhanced productivity and efficiency in their sales activities.
Seamless integration with Hubspot: Several reviewers have praised PhoneBurner's integration with Hubspot, as it eliminates the need for constant switching between platforms. The seamless integration streamlines lead management and contact organization, making it easier to keep track of interactions and streamline workflows.
Automated voicemail and email functionality: A significant number of users have highlighted the time-saving benefits of PhoneBurner's feature that allows them to leave voicemails without having to do so on each individual call. They appreciate being able to quickly leave personalized voicemails even when prospects don't answer, while also automatically sending customized emails. This feature enhances communication efficiency and saves valuable time during the prospecting process.
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Intuitive Organization: Some users have expressed that the organization of functions in PhoneBurner could be more intuitive, making it difficult to quickly find and use them.
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Limited Email Campaign Functionality: Several reviewers have mentioned that they would like to see more robust email campaign functionality in PhoneBurner.
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Performance Issues: Users have reported experiencing delays and occasional locking issues with PhoneBurner, which they feel should be addressed for a smoother user experience.
Based on user reviews, here are the three most common recommendations for Phone Burner:
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Schedule an onboarding appointment and take advantage of support and onboarding resources. Users recommend setting up Phone Burner properly and fully learning how to use it by scheduling an onboarding appointment and utilizing the provided support and onboarding resources.
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Test broadband reliability and use a PC for optimal performance. It is suggested to test the reliability of broadband before extensively using Phone Burner. Users advise using a PC for the best performance while making outbound calls.
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Try the free trial and compare with other options. Users recommend trying Phone Burner's free trial to see how well it works for their organization. They also suggest comparing it with other dialers in the market and doing research before making a decision.
Overall, users highly recommend Phone Burner for businesses that make outbound calls and need to keep track of them. It is praised for increasing call volume, lead follow-up, and generation, as well as saving time when making a large quantity of phone calls. Users also emphasize the importance of integrating Phone Burner well with CRM systems for optimal performance.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
October 14, 2020
Very Essential for Huge List of Calling List in a Managed Way
PhoneBurner has been a priceless platform for our customers. The coordination with this product is incredibly simple to utilize, both from our turn of events and the customers' sides, and our client's customers persistently rave about the growth that they have seen after implementing the platform. Customers both large and small have profited by this expansion, some announcing as much as a 3x increment in contact rate.
- Sales CRM Dashboard
- Easy Texting / SMS Feature
- Automatic Lead Distribution System
- Detailed Leads Reporting
- Sometimes it behaves very slow while responding
- It can't remove black listed number automatically
- Some CRM connectivity is not available
N/A
N/A
87.5%
8.8
80%
8.0
86.66666666666666%
8.7
- Easy to need to call a lot of phone numbers
- Getting leads in a highly efficient manner
- Very easy to upload leads list and to keep a record for future
September 20, 2020
Great tool to make many calls easily.
We started using the trial version and we liked it a lot. It is a tool that did not charge us any fees. It was easy to install, learn, configure, and use on a daily basis and can be customized. Today, PhoneBurner is used in several departments of the organization such as IT with Service Desk and Help Desk, Sales, and support in general. The tool adds a lot of quality at a low cost and makes life much easier by optimizing time.
- It is super easy to upload the lead list and keep everything in a unified and easy to use record.
- Time savings in the case of calling more than 50 people during a single day for example.
- Extremely friendly interface and reliable software.
- A little delay sometimes and locking in a rare way. But it needs to be fixed.
N/A
N/A
97.5%
9.8
95.71428571428571%
9.6
100%
10.0
- Sales evolution and improvement in team productivity.
September 12, 2020
PhoneBurner Review
We use PhoneBurner in an IT capacity to troubleshoot various telephone calling issues with our phone system. We can create various throw-away numbers to try out in our phone system and use PhoneBurner to reflect these numbers. It is not deployed across the entire organization, we use it as a tool to configure and troubleshoot various other systems.
- Easily provision new numbers to the app.
- Quickly and easily get rid of old numbers.
- Mobility on any device.
- Could be a little better on the pricing.
- Could offer a better central administrative function.
- Could provide more updates to the app.
N/A
N/A
57.5%
5.8
75%
7.5
76.66666666666667%
7.7
- Time recovery.
- Productivity Increase.
- Problem Solving.