TrustRadius Insights
Pigeon Messengr serves as a central portal for internal messaging, replacing the hassle of using email and phone calls. Users can …
Starting at $7 per month
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What is Pigeon Messengr?
Based in New York City, Pigeon Messengr is a business communication platform that offers teams the flexibility to communicate their way. Pigeon Messengr provides businesses of all sizes with an integrated suite of communication tools to help streamline business communications.…
Recent Reviews
Popular Features
- Chat (11)9.797%
- Discussions (10)9.696%
- Notifications (11)8.282%
- Video files (10)8.080%
Reviewer Pros & Cons
Pricing
Starter
$7
Cloud
per user
Professional
$14
Cloud
per user
Business
$25
Cloud
per user
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $7 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Pigeon Messengr?
Based in New York City, Pigeon Messengr is a business communication platform that offers teams the flexibility to communicate their way.
Pigeon Messengr provides businesses of all sizes with an integrated suite of communication tools to help streamline business communications. Employees can text, chat, set up video calls or voice calls, have private or group discussions, and more! The platform connects conversations across voice, video, and messages so you can pick up right where you left off.
The vendor offers integrations with many popular project management and cloud storage providers, including Trello, Wrike, Google Drive, Dropbox, and Box.
Pigeon Messengr offers a 14-day free trial that gives users up to 2,000 voice and video minutes and up to 1,000 messages.
Pigeon Messengr provides businesses of all sizes with an integrated suite of communication tools to help streamline business communications. Employees can text, chat, set up video calls or voice calls, have private or group discussions, and more! The platform connects conversations across voice, video, and messages so you can pick up right where you left off.
The vendor offers integrations with many popular project management and cloud storage providers, including Trello, Wrike, Google Drive, Dropbox, and Box.
Pigeon Messengr offers a 14-day free trial that gives users up to 2,000 voice and video minutes and up to 1,000 messages.
Pigeon Messengr Features
Communication Features
- Supported: Chat
- Supported: Notifications
- Supported: Discussions
File Sharing & Management Features
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
Additional Features
- Supported: Voice calling
- Supported: Video calling
- Supported: Private and group messaging
- Supported: Text messaging (SMS)
Pigeon Messengr Integrations
Pigeon Messengr Competitors
Pigeon Messengr Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Pigeon Messengr starts at $7.
Reviewers rate Chat highest, with a score of 9.7.
The most common users of Pigeon Messengr are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(11)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Pigeon Messengr serves as a central portal for internal messaging, replacing the hassle of using email and phone calls. Users can communicate with their reports and leadership in one convenient place, without the need to switch between inboxes or scroll through lengthy email chains. This software is particularly useful for remote teams spread across multiple states and countries, serving as their primary means of communication. It has been adopted by various departments within companies, including IT, after the shift to remote work due to COVID-19.
Users appreciate the instant messaging feature for efficient and time-saving communication with their teams. Pigeon Messengr is relied upon by remote workers to stay connected with their teams, share information, and ask questions. It serves as a time clock for notifying colleagues of work hours in WFH setups. Moreover, it facilitates effective communication between employees across different departments, offering video chats, calls, and texts for quicker response times compared to emails. International teams find the chat feature particularly valuable as it enables them to communicate without the need for email or phone calls.
In addition to its communication features, Pigeon Messengr supports collaboration between teams and departments. It allows for the creation of separate groups for team projects, facilitating the sharing of notes, images, and videos. Integration with platforms like Trello and Google Drive aids in project management and file sharing. Fully remote teams utilize this software for effective collaboration, including sharing files, images, videos, and project statuses. It is also used by departments such as Social Media for seeking suggestions, links, and conducting video conferences for project planning.
Overall, Pigeon Messengr is widely installed in large companies to ensure easy access for employees to communicate with one another for product updates, small talk, and questions. Its features cater to the needs of remote teams by providing a centralized platform that simplifies communication and enhances collaboration across various departments.
Search options: Several users have found the search options in Pigeon Messengr to be significantly easier than using email. They appreciate being able to easily find specific messages and shared documents within threads, which enhances their productivity and saves them time.
Huddle feature: Many reviewers have praised the Huddle feature of Pigeon Messengr. They find it convenient and efficient for conducting ad-hoc meetings, allowing them to quickly convey information verbally without the need for separate video conferencing tools.
Mobile app: The mobile app of Pigeon Messengr has been well-received by users. It allows them to stay connected and available for their team even on days when they have appointments or are away from their desks. This flexibility is highly valued as it ensures seamless communication regardless of location.
Reports Cannot be Loaded: Some users have expressed frustration with the software as they encountered issues where certain reports generated by it cannot be loaded. This limitation forces them to rely on alternative methods such as email for sharing important information, which adds an extra step and can disrupt their workflow.
New Message Notification Issues: Another common issue reported by users is related to new message notifications. Many reviewers have found that these notifications often fail to go away even after they have viewed or responded to the messages. This can cause inconvenience and make it difficult for users to keep track of their unread messages effectively.
Laggy Software Performance: Several users have experienced instances when the software lags, resulting in a less efficient user experience. The laggy performance can slow down tasks, hinder productivity, and cause frustration among users who rely on quick and seamless interactions with the software.
Attribute Ratings
Reviews
(1-11 of 11)Companies can't remove reviews or game the system. Here's why
Pigeon Messengr was first only used by our IT department but is now used across the whole company after covid-19 started. Many of our jobs including mine went remote. By using the product, I am able to talk to whoever I need to with just a click. No more waiting around to see if someone read your email. The Outlook integration allows you to keep track of everything that happens throughout your day. Using instant messaging to communicate with your team is efficient and time-saving.
- The ability to search for co-workers at different locations easily
- The emojis are fun
- You can be on a call but still can do work on your computer
- The integration with Trello doesn't always work and things get missed.
- Sometimes memory usage goes high while using, which does not occur with other video conference platforms
- It has the drawback that it sometimes uses a considerable amount of computer resources
- The price could always be better
September 30, 2022
Great solution for a large and/or remote company!
We use PM for all our internal communication. It's used for product updates, small talk, questions, etc. Everyone in the company has this installed on their computer. Since we're such a large company, it's imperative that we all have easy access to talk to one another, PM solves this issue for us.
- allows us to create multiple channels
- let's us add gifs to conversations to keep things light
- I wish PM didn't time out all the time
September 29, 2022
Good Internal Communication Tool
Score 9 out of 10
Vetted Review
Verified User
We use Pigeon Messengr as our primary internal messaging tool. Prior to Pigeon Messengr, we had used mostly used email and phone calls, which were an absolute pain. Anyways, Pigeon Messengr has replaced these tools as a central portal that allows me to communicate both with my reports and my leadership in one convenient place, without the pain of having to go click back and forth between inboxes and email chains or having to scroll through email chains with everyone's eight-line signatures to finally find a document. Now it is all in one place.
- Search options. It isn't quite Google, but it is significantly easier for me to find specific messages and shared documents in the threads than it was when we were using email.
- Ad-hoc meetings. The Huddle feature is really great for those moments when you think "This would be so much easier said than written" but also don't want to walking across the office building and up and down stairs just to have a five minute chat.
- Mobile App: It's great for those days where I have a doctor's appointment to be in the loop available for the team. Keeping track of emails on my phone was a pain.
- File types. It works fine with your standard files (Word, Excel, CSV, etc.) but some of the reports put out by our software won't load, so it's back to email.
- Small thing, but the new message notification often will not go away.
April 07, 2022
Must-Have in a WFH World
Score 9 out of 10
Vetted Review
Verified User
I work remotely, so I rely on Pigeon pretty heavily to keep in touch with my team. We have a channel for the whole department to share info and ask questions, and we can message each other individually or create separate chats of select people to discuss specific things. We use it every shift to let each other know who's active/working and when we are signing off.
- Notifications - I can minimize the window while I'm working and new messages will pop up on my screen so I don't have to remember to check the channel.
- Statuses - we always put up a status of what we're working on, I like how you can hover over user names and it will show you their statuses.
- Overall look - I don't know if my company chose the color scheme but it's really sharp. Also love that I can use Dark Mode, easier on my eyes for sure!
- Would like a "nudge" feature when people don't answer. I think it's easy to overlook new messages if they're in an older thread.
- That's all I can think of. Pigeon is great!
April 07, 2022
Great Communication Platform
Score 7 out of 10
Vetted Review
Verified User
I use Pigeon Messengr in my organization to stay in contact with co-workers, remain up to date on important information, and communicate with the management team. This platform is also essential because my job is WFH, so it is utilized like a time clock for notifying everyone when I am working. Pigeon Messengr helps my organization be efficient while enjoying our work.
- Silent but visible alerts when notifications come through.
- Tagging specific people to alert them.
- The search function is fantastic.
- Sometimes a message will get broken up and I am unable to view it all at once.
- It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first.
- It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile.
February 11, 2022
Pigeon Messengr soared right into our hearts!
Score 8 out of 10
Vetted Review
Verified User
In my organization, I use Pigeon Messengr to communicate effectively with fellow employees across different departments. It is the easiest tool to use for communicating with my team and others through video chats, calls, and even texts. Emails can be time-consuming, but for quicker response time, Pigeon Messengr really helps.
- The chat feature works seamlessly whether you're in a video call or voice call.
- The video is of great quality in all calls.
- When in meetings or away from the office, you can easily set up alerts and messages to let team know if they try to contact you.
- Times for meetings and events can be incorrectly scheduled because the time zone automatically selected is PST, and it doesn't convert to other times for everyone else
- Mobile app could be improved, it is difficult to toggle between screens
- Customer support can only be accessed through a chat feature or email
February 10, 2022
Who needs a homing pigeon when you have Pigeon Messengr
Score 7 out of 10
Vetted Review
Verified User
We use Pigeon Messengr as a way to communicate between departments. I love using this program with my daily work responsibilities. I work with Social Media and it's so helpful to chat with my coworkers and ask them for suggestions, links, and have video conferences to discuss upcoming project plans. One problem I've noticed is the interface.
- Smooth video calls
- Specialized features in the app that make it easy to communicate from anywhere
- Great customer service
- Easy to use
- There have been some issues with the interface.
- Still waiting for good ROI
December 20, 2021
Pigeon Won't Fly Away With Your Messages
Score 9 out of 10
Vetted Review
Verified User
My department uses Pigeon Messengr for communication. The chat feature allows our international team to communicate without the use of email or phone calls. In addition to chat, we also use the video features in place of Zoom or WebEX. We love that we can create separate groups for team projects, allowing us to share notes, images, and videos. The integration with Trello and Google Drive aids us in project management and file sharing. Finally, for our local team members, Pigeon Messengr makes it easy to conduct phone conferences.
- Video conferencing is smoother than its competitors.
- Messengr's all-in-one communication platform eliminates the need for many products.
- Scheduled video and phone conferences automatically appear on the participant's work calendars.
- I wish you could set different notification sounds for different groups.
- A lofty ask, but since many outside companies use Zoom and Webex, it would be nice to have an integration that would allow all systems to work together.
- Tagging users in different chat groups could be simpler. Sometimes it's hard to find the person I'm looking for.
October 04, 2021
Pigeon Messengr has been a huge lifesaver during the pandemic!
Score 9 out of 10
Vetted Review
Verified User
Our company uses Pigeon Messengr to have group chats and direct 1:1 chats. You can also have a notes page just for yourself. I like being able to easily connect with my coworkers without having to call or email them. It's also really useful since we are spread across multiple states, and even have a few employees in other countries. Ever since our company went remote due to the pandemic, this has become our primary means of communication.
- The video integration tool is really nice because you don't have to open up a separate Zoom window if you need to meet "face to face"
- I like being able to customize my alerts for different people/groups
- I like the ability to set myself as "busy" so that I can focus without being disturbed
- Sometimes it is laggy
- Sometimes I don't get alerts even when I should be
- I wish I could set time limits for "muting" alerts so I didn't have to manually set my status as available
- I wish the mobile app worked better/had the same functionality
October 04, 2021
Goodbye Microsoft Teams, hello freedom!
Score 8 out of 10
Vetted Review
Verified User
Goodbye Microsoft, hello freedom. We use this to do team collaboration with our fully remote team. Sharing files, images, videos and statuses on projects are much easier now that we're using this. We are currently using it on our marketing team but likely will roll out to the entire organization as we were the test group to first ensure its features.
- Mobile integration is great
- Great UX makes it easy to organize conversations and projects
- Pricing is better than Slack and others.
- Dark mode would be great
- Voice calls are good but have some lag issues
- Customer service is slow
October 04, 2021
Pigeon Messengr helped me double my remote team and reduce the number of tabs I have to keep open
This year, my team has doubled in size. Our business has been doing well during the pandemic, but we have not been able to return to the office as quickly as we thought - and while we've been remote, I've hired several new team members who will continue to work remotely even after the rest of us are back in person, since they live in different states across the U.S. I decided that Slack + personal cell phone calls wasn't going to cut it. We needed a communications app to facilitate chat as well as calling that would work now and in the future when some of us are in a meeting room and others are calling in remotely. I wanted something we would only have to learn once. Pigeon Messengr fit the bill.
- Integrations are super helpful. We use Trello for most of our project management (especially working with contractors), and Google Drive + Box for a lot of our file sharing. Pigeon Messengr integrates so that we're notified when files are shared or projects are updated. We can even set permissions from within Pigeon Messengr, which saves my team having to keep a bunch of different tabs open.
- It's really nice to be able to send SMS messages from within the app too. That way, even if someone doesn't have Pigeon Messengr downloaded on their phone, I can still reach them if something urgent comes up while they are traveling or in the evening.
- Pigeon Messengr is the most cost effective option I've found. You can't beat it for the quality of video and audio, plus the number of minutes you get for the price. WAY better audio/video quality than Slack. Better integrations and chat than Zoom. Also, the free trial is really substantial. We got to use it for 2 weeks before we had to upgrade to the paid version.
- Doesn't yet integrate with Jira or Confluence, which means we still have to go directly into those systems to collaborate with our Product team.
- It requires you to add a photo for the coworker directory. I see why this is helpful for searching, but I just hate having to look at my own photo whenever I'm chatting with someone.
- Can be hard to use on an iPad or Macbook Air or Chromebook due to high memory usage.