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Pigeon Messengr

Pigeon Messengr

Overview

What is Pigeon Messengr?

Based in New York City, Pigeon Messengr is a business communication platform that offers teams the flexibility to communicate their way. Pigeon Messengr provides businesses of all sizes with an integrated suite of communication tools to help streamline business communications.…

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Recent Reviews

TrustRadius Insights

Pigeon Messengr serves as a central portal for internal messaging, replacing the hassle of using email and phone calls. Users can …
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Must-Have in a WFH World

9 out of 10
April 07, 2022
I work remotely, so I rely on Pigeon pretty heavily to keep in touch with my team. We have a channel for the whole department to share …
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Great Communication Platform

7 out of 10
April 07, 2022
I use Pigeon Messengr in my organization to stay in contact with co-workers, remain up to date on important information, and communicate …
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Popular Features

View all 5 features
  • Chat (11)
    9.7
    97%
  • Discussions (10)
    9.7
    97%
  • Notifications (11)
    8.2
    82%
  • Video files (10)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Starter

$7

Cloud
per user

Professional

$14

Cloud
per user

Business

$25

Cloud
per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $7 per month
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Features

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

9.2
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8
Avg 8.1
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Product Details

What is Pigeon Messengr?

Based in New York City, Pigeon Messengr is a business communication platform that offers teams the flexibility to communicate their way.

Pigeon Messengr provides businesses of all sizes with an integrated suite of communication tools to help streamline business communications. Employees can text, chat, set up video calls or voice calls, have private or group discussions, and more! The platform connects conversations across voice, video, and messages so you can pick up right where you left off.

The vendor offers integrations with many popular project management and cloud storage providers, including Trello, Wrike, Google Drive, Dropbox, and Box.

Pigeon Messengr offers a 14-day free trial that gives users up to 2,000 voice and video minutes and up to 1,000 messages.

Pigeon Messengr Features

Communication Features

  • Supported: Chat
  • Supported: Notifications
  • Supported: Discussions

File Sharing & Management Features

  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files

Additional Features

  • Supported: Voice calling
  • Supported: Video calling
  • Supported: Private and group messaging
  • Supported: Text messaging (SMS)

Pigeon Messengr Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Pigeon Messengr starts at $7.

Slack, Microsoft Teams, and Webex App are common alternatives for Pigeon Messengr.

Reviewers rate Chat and Discussions highest, with a score of 9.7.

The most common users of Pigeon Messengr are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Pigeon Messengr serves as a central portal for internal messaging, replacing the hassle of using email and phone calls. Users can communicate with their reports and leadership in one convenient place, without the need to switch between inboxes or scroll through lengthy email chains. This software is particularly useful for remote teams spread across multiple states and countries, serving as their primary means of communication. It has been adopted by various departments within companies, including IT, after the shift to remote work due to COVID-19.

Users appreciate the instant messaging feature for efficient and time-saving communication with their teams. Pigeon Messengr is relied upon by remote workers to stay connected with their teams, share information, and ask questions. It serves as a time clock for notifying colleagues of work hours in WFH setups. Moreover, it facilitates effective communication between employees across different departments, offering video chats, calls, and texts for quicker response times compared to emails. International teams find the chat feature particularly valuable as it enables them to communicate without the need for email or phone calls.

In addition to its communication features, Pigeon Messengr supports collaboration between teams and departments. It allows for the creation of separate groups for team projects, facilitating the sharing of notes, images, and videos. Integration with platforms like Trello and Google Drive aids in project management and file sharing. Fully remote teams utilize this software for effective collaboration, including sharing files, images, videos, and project statuses. It is also used by departments such as Social Media for seeking suggestions, links, and conducting video conferences for project planning.

Overall, Pigeon Messengr is widely installed in large companies to ensure easy access for employees to communicate with one another for product updates, small talk, and questions. Its features cater to the needs of remote teams by providing a centralized platform that simplifies communication and enhances collaboration across various departments.

Search options: Several users have found the search options in Pigeon Messengr to be significantly easier than using email. They appreciate being able to easily find specific messages and shared documents within threads, which enhances their productivity and saves them time.

Huddle feature: Many reviewers have praised the Huddle feature of Pigeon Messengr. They find it convenient and efficient for conducting ad-hoc meetings, allowing them to quickly convey information verbally without the need for separate video conferencing tools.

Mobile app: The mobile app of Pigeon Messengr has been well-received by users. It allows them to stay connected and available for their team even on days when they have appointments or are away from their desks. This flexibility is highly valued as it ensures seamless communication regardless of location.

Reports Cannot be Loaded: Some users have expressed frustration with the software as they encountered issues where certain reports generated by it cannot be loaded. This limitation forces them to rely on alternative methods such as email for sharing important information, which adds an extra step and can disrupt their workflow.

New Message Notification Issues: Another common issue reported by users is related to new message notifications. Many reviewers have found that these notifications often fail to go away even after they have viewed or responded to the messages. This can cause inconvenience and make it difficult for users to keep track of their unread messages effectively.

Laggy Software Performance: Several users have experienced instances when the software lags, resulting in a less efficient user experience. The laggy performance can slow down tasks, hinder productivity, and cause frustration among users who rely on quick and seamless interactions with the software.

Attribute Ratings

Reviews

(1-11 of 11)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pigeon Messengr is well suited for companies that have many employees that are spread out in different locations. It is well suited for remote companies as well. Pigeon Messengr allows employees to stay connected through text, video, or the phone building relationships and culture. Many people have had strong communications thanks to the video call feature at our company Pigeon Messengr would not be helpful for small companies. This is because it would be overkill in a small team and the price is also somewhat high but not unresaonable.
Anthony Kissinger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Pigeon Messengr functions well as a general communication tool. In my experience, the only area it is not well suited for is transferring documents with specialized file formats. I also am not aware of what its auditability is like, but we are using it so it must be there.
Score 9 out of 10
Vetted Review
Verified User
I would recommend this to anyone looking for a solid work chat. It has been super reliable and easy to use for everyone. It may be less suited in a much bigger company where I could see messages being buried if there are too many people in one channel.
Score 7 out of 10
Vetted Review
Verified User
Overall, this platform is great! Pigeon Messengr is well suited for communicating within your team at all hours of the day. It does a fine job of including everyone to help with staying on task. It is also quite fun to use the reaction feature. I definitely recommend this to any company of small or medium size. However, I feel that Pigeon Messengr is probably less appropriate for larger organizations because it could easily get overwhelming to use.
Score 8 out of 10
Vetted Review
Verified User
Pigeon Messengr is well-suited for companies with multiple teams that need a more direct means of communication. It is less appropriate for larger companies where there would be more users. It could be confusing to keep the groups of teams together and organized.
Score 7 out of 10
Vetted Review
Verified User
During COVID, we had to start working remotely for safety reasons. We originally worked with Slack, but then heard about Pigeon Messengr and the positive impact it has on companies. After a few months of using Pigeon Messengr, it has been clear how much better it is and the smoothness of each conversation whether it be video or a chat session. I've seen such a difference in my department while using this product.
Score 9 out of 10
Vetted Review
Verified User
Pigeon Messengr is great for international companies that need an all-in-one communication system. As I mentioned previously, you can video conference and message other company team members with general ease. Even companies that are local can use the product to communicate within and across teams, as it eliminates hunting down the person you need to talk to.
Score 9 out of 10
Vetted Review
Verified User
Pigeon Messengr is a really great tool for our company because we have lots of employees in lots of different departments. Being able to send a message that goes to a specific small set of people is really useful. Some information is not relevant for all employees and it is necessary to exclude them for privacy reasons or just to keep from cluttering their workspace. PM does this very well. I'm not sure it would be useful for a very small office or company that doesn't need to communicate across different locations/states/countries.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you have a mix of remote and in-person employees, or are all-remote with a distributed team and you don't want to rely on a combination of personal phone calls + having a bunch of different apps and tabs open, Pigeon Messengr is the tool for you. It's not the least expensive option on the market, but for the quality and breadth of features you get, it's truly worth it. Also - if you like to get ahead of the curve, and you're an early adopter, now's the time to try Pigeon Messengr. I think in a couple of years it's going to be everywhere, because it just works so much better than Slack or Teams for video/audio calls.
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