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Pigeon Messengr

Pigeon Messengr

Overview

What is Pigeon Messengr?

Based in New York City, Pigeon Messengr is a business communication platform that offers teams the flexibility to communicate their way. Pigeon Messengr provides businesses of all sizes with an integrated suite of communication tools to help streamline business communications.…

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Recent Reviews

TrustRadius Insights

Pigeon Messengr serves as a central portal for internal messaging, replacing the hassle of using email and phone calls. Users can …
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Must-Have in a WFH World

9 out of 10
April 07, 2022
I work remotely, so I rely on Pigeon pretty heavily to keep in touch with my team. We have a channel for the whole department to share …
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Great Communication Platform

7 out of 10
April 07, 2022
I use Pigeon Messengr in my organization to stay in contact with co-workers, remain up to date on important information, and communicate …
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Popular Features

View all 5 features
  • Chat (11)
    9.8
    98%
  • Discussions (10)
    9.7
    97%
  • Notifications (11)
    8.2
    82%
  • Video files (10)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Starter

$7

Cloud
per user

Professional

$14

Cloud
per user

Business

$25

Cloud
per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $7 per month
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Features

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

9.2
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8
Avg 8.1
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Product Details

What is Pigeon Messengr?

Based in New York City, Pigeon Messengr is a business communication platform that offers teams the flexibility to communicate their way.

Pigeon Messengr provides businesses of all sizes with an integrated suite of communication tools to help streamline business communications. Employees can text, chat, set up video calls or voice calls, have private or group discussions, and more! The platform connects conversations across voice, video, and messages so you can pick up right where you left off.

The vendor offers integrations with many popular project management and cloud storage providers, including Trello, Wrike, Google Drive, Dropbox, and Box.

Pigeon Messengr offers a 14-day free trial that gives users up to 2,000 voice and video minutes and up to 1,000 messages.

Pigeon Messengr Features

Communication Features

  • Supported: Chat
  • Supported: Notifications
  • Supported: Discussions

File Sharing & Management Features

  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files

Additional Features

  • Supported: Voice calling
  • Supported: Video calling
  • Supported: Private and group messaging
  • Supported: Text messaging (SMS)

Pigeon Messengr Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Pigeon Messengr starts at $7.

Slack, Microsoft Teams, and Webex App are common alternatives for Pigeon Messengr.

Reviewers rate Chat highest, with a score of 9.8.

The most common users of Pigeon Messengr are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Pigeon Messengr serves as a central portal for internal messaging, replacing the hassle of using email and phone calls. Users can communicate with their reports and leadership in one convenient place, without the need to switch between inboxes or scroll through lengthy email chains. This software is particularly useful for remote teams spread across multiple states and countries, serving as their primary means of communication. It has been adopted by various departments within companies, including IT, after the shift to remote work due to COVID-19.

Users appreciate the instant messaging feature for efficient and time-saving communication with their teams. Pigeon Messengr is relied upon by remote workers to stay connected with their teams, share information, and ask questions. It serves as a time clock for notifying colleagues of work hours in WFH setups. Moreover, it facilitates effective communication between employees across different departments, offering video chats, calls, and texts for quicker response times compared to emails. International teams find the chat feature particularly valuable as it enables them to communicate without the need for email or phone calls.

In addition to its communication features, Pigeon Messengr supports collaboration between teams and departments. It allows for the creation of separate groups for team projects, facilitating the sharing of notes, images, and videos. Integration with platforms like Trello and Google Drive aids in project management and file sharing. Fully remote teams utilize this software for effective collaboration, including sharing files, images, videos, and project statuses. It is also used by departments such as Social Media for seeking suggestions, links, and conducting video conferences for project planning.

Overall, Pigeon Messengr is widely installed in large companies to ensure easy access for employees to communicate with one another for product updates, small talk, and questions. Its features cater to the needs of remote teams by providing a centralized platform that simplifies communication and enhances collaboration across various departments.

Search options: Several users have found the search options in Pigeon Messengr to be significantly easier than using email. They appreciate being able to easily find specific messages and shared documents within threads, which enhances their productivity and saves them time.

Huddle feature: Many reviewers have praised the Huddle feature of Pigeon Messengr. They find it convenient and efficient for conducting ad-hoc meetings, allowing them to quickly convey information verbally without the need for separate video conferencing tools.

Mobile app: The mobile app of Pigeon Messengr has been well-received by users. It allows them to stay connected and available for their team even on days when they have appointments or are away from their desks. This flexibility is highly valued as it ensures seamless communication regardless of location.

Reports Cannot be Loaded: Some users have expressed frustration with the software as they encountered issues where certain reports generated by it cannot be loaded. This limitation forces them to rely on alternative methods such as email for sharing important information, which adds an extra step and can disrupt their workflow.

New Message Notification Issues: Another common issue reported by users is related to new message notifications. Many reviewers have found that these notifications often fail to go away even after they have viewed or responded to the messages. This can cause inconvenience and make it difficult for users to keep track of their unread messages effectively.

Laggy Software Performance: Several users have experienced instances when the software lags, resulting in a less efficient user experience. The laggy performance can slow down tasks, hinder productivity, and cause frustration among users who rely on quick and seamless interactions with the software.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Anthony Kissinger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Pigeon Messengr as our primary internal messaging tool. Prior to Pigeon Messengr, we had used mostly used email and phone calls, which were an absolute pain. Anyways, Pigeon Messengr has replaced these tools as a central portal that allows me to communicate both with my reports and my leadership in one convenient place, without the pain of having to go click back and forth between inboxes and email chains or having to scroll through email chains with everyone's eight-line signatures to finally find a document. Now it is all in one place.
  • Search options. It isn't quite Google, but it is significantly easier for me to find specific messages and shared documents in the threads than it was when we were using email.
  • Ad-hoc meetings. The Huddle feature is really great for those moments when you think "This would be so much easier said than written" but also don't want to walking across the office building and up and down stairs just to have a five minute chat.
  • Mobile App: It's great for those days where I have a doctor's appointment to be in the loop available for the team. Keeping track of emails on my phone was a pain.
  • File types. It works fine with your standard files (Word, Excel, CSV, etc.) but some of the reports put out by our software won't load, so it's back to email.
  • Small thing, but the new message notification often will not go away.
Pigeon Messengr functions well as a general communication tool. In my experience, the only area it is not well suited for is transferring documents with specialized file formats. I also am not aware of what its auditability is like, but we are using it so it must be there.
  • 1 on 1 and group communication
  • File transfer
  • Ad-hoc meetings
Project Management
N/A
N/A
Communication (3)
93.33333333333334%
9.3
Chat
100%
10.0
Notifications
80%
8.0
Discussions
100%
10.0
File Sharing & Management (2)
N/A
N/A
Video files
N/A
N/A
Audio files
N/A
N/A
  • Significant positive impact. While I can't provide company wide numbers (nor am I aware if we even track it specifically), I know that I personally probably save somewhere between 2-5 hours on any given week from not having to track down files and messages in email chains.
  • Also security. Pigeon Messengr, as a purely internal messaging tool, reduces mishaps like employees cc'ing external clients on emails they shouldn't have access to.
Slack: Pigeon Messengr isn't as well known but does have many of the same features at a lower price point. Miro: I had actually used Miro in a previous position, but I expressed to my leadership that I very much thought it was the wrong kind of functionality for what we were doing. We typically just send messages and files and did not need the level of interaction that the Miro whiteboard provided.
I have not noticed any issues for a company of about 400 employees. I imagine the channel functionality would enable fairly unlimited scaling.
I've never had it be not available.
Occasionally, files can take forever to upload and download, and the calendar integrations also don't work sometimes.
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