PingOne from Ping Identity

Score8.9 out of 10

25 Reviews and Ratings

What is PingOne from Ping Identity?

The PingOne Cloud Platform from Ping Identity in Denver, Colorado is an identity management and access solution (IAM) for enterprises. Features of the products include single sign-on, multi-factor authentication, user management with directory, provisioning and deprovisioning.

The solution is presented as a comprehensive, standards-based platform that allows users and devices to securely access any service, application or API from any device. Designed for hybrid IT environments, it can be deployed on-premises, in the cloud, or both, and provides centralized control to optimize the balance of security and convenience for all primary use cases.

Categories & Use Cases

ID-Management Access Control
Authorization or restriction of access to information depending on role
Category average: 8.9
ID Management Single-Sign On (SSO)
The ability to login to the system once, gaining access to all systems without the need for logging in again
Category average: 9.1
Password Management
Self-help capabilities the help users recover forgotten passwords, etc.
Category average: 8.4

ID Management Workflow Automation
Automated sequence of tasks to simplify processes
Category average: 8.2
ID Risk Management
Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences
Category average: 8.3
Account Provisioning and De-provisioning
Capabilities for creating user accounts based on roles, group memberships and business processes
Category average: 8.4

Shedrick Estacio

Technical Merchant Support in Customer Service at Shopify (5001-10,000 employees employees)

Use Cases and Deployment Scope

We use PingOne in our organization by means of using the software for our security in our credentials. We are using this software in order for our logins to be secured, and in addition to that, it is actually very important to our organization (Shopify) since this is a cloud-based identity and access management that provides a secure and scalable solution for managing user identities and access in our internal tools.

Pros

Security
Centralized Management.
Integration

Cons

There are times that the response time is quite slow.
Since this is built on Google Cloud, there are moments when we encounter errors when logging in or looping in Google.
UI could be improved.

Return on Investment

Efficient
Cost-cutting since this software can do it all.
Simple UI, easy to access.

Usability

Alternatives Considered

Zscaler Data Security and NordLayer

Other Software Used

Okta, Zendesk Chat, BrowserStack

Verified User

Manager in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

We use the Ping Identity suite of products as our Identity Provider for SSO, MFA, and Risk-based authentication. This provides a secure and flexible solution for any enterprise authentication challenges we face. We also use their PingOne Advanced Services to host the solution in multiple regions, which simplifies our architecture and improves resilience.

Pros

Provides flexibility for any challenge.
Continually evolving solutions.
Good partner that works with us to solve problems.

Cons

Solutions are attractive to engineers but harder to sell to upper management.
Support was initially a challenge but has improved immensely.

Return on Investment

Flexibility is key, we can integrate with any solution.
Single control plane for all authentication.
A single provider for all authentication needs simplifies the stack and solution, and therefore the maintenance experience for users.

Usability

Alternatives Considered

Okta, Microsoft Entra ID and SiteMinder

Other Software Used

Microsoft Entra ID, SailPoint Identity Security Cloud, Akeyless Vault

Christina Hynick View profile

Lead Integration Specialist in Information Technology at Aegon (10,001+ employees employees)

Pros

Customer Service
Reuse of Configuration
Always Looking to Improve

Cons

Phone customer Service, first line

Most Important Features

PingFederate Troubleshooting Ability
SAML/OIDC
Flexible Implementations

Return on Investment

Ease of Use
Quick to Deliver

Ram Nair

Director in Research & Development at Tekvista, Inc (11-50 employees employees)

Pros

Two-step authentication
Authentication via email, sms, phone
Ease of use and prompt response

Cons

I believe it is very secure & not sure if it needs any improvement as such
Only suggestion would be it should not ask users to re-confirm if the session is still active

Return on Investment

ROI is high
Very secure
Reliable

Alternatives Considered

Layer7 SiteMinder (formerly CA Single Sign-On)

Other Software Used

Okta Customer Identity, JBoss Enterprise SOA Platform, Microsoft Project

Verified User

Manager in Professional Services (10,001+ employees employees)

Use Cases and Deployment Scope

Moving from RSA to PindID was a great move. We can have up to three devices configured for the same login. This makes it easier to use. It adds one more layer of security between SSO login and application. Login via your credentials, a pop-up will be delivered on your phone. Accept it and it automatically takes you to the desired page/application.

Pros

Instant Notification
Option to manually write code if the notification fails
Multi device login option
Cross platform application

Cons

Notifications require internet. Could be a possible issue when there is congestion in the network.

Most Important Features

Security
Instant confirmation of the intended user
Multi device login option

Return on Investment

Delayed notification (sometimes)

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PingOne from Ping Identity

What is PingOne from Ping Identity?

Categories & Use Cases

Key Features

Top Performing Features

ID-Management Access Control

ID Management Single-Sign On (SSO)

Password Management

Areas for Improvement

ID Management Workflow Automation

ID Risk Management

Account Provisioning and De-provisioning

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Pros

Cons

Most Important Features

Return on Investment

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Most Important Features

Return on Investment

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