Skip to main content
TrustRadius
PingOne from Ping Identity

PingOne from Ping Identity

Overview

What is PingOne from Ping Identity?

The PingOne Cloud Platform from Ping Identity in Denver, Colorado is an identity management and access solution (IAM) for enterprises. Features of the products include single sign-on, multi-factor authentication, user management with directory, provisioning and deprovisioning.The solution is presented as…

Read more
Recent Reviews

TrustRadius Insights

Ping Identity Platform offers a wide range of use cases that have proven valuable to users worldwide. One key use case is its ability to …
Continue reading
Read all reviews

Popular Features

View all 7 features
  • ID Management Single-Sign On (SSO) (7)
    9.9
    99%
  • Multi-Factor Authentication (7)
    9.9
    99%
  • Password Management (5)
    8.8
    88%
  • ID-Management Access Control (5)
    8.8
    88%
Return to navigation

Pricing

View all pricing

Essential

$20,000

Cloud
per year

Plus

$40,000

Cloud
per year

Premium

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pingidentity.com/en/platfor…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $20,000 per year
Return to navigation

Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

6.5
Avg 8.1
Return to navigation

Product Details

What is PingOne from Ping Identity?

The PingOne Cloud Platform from Ping Identity in Denver, Colorado is an identity management and access solution (IAM) for enterprises. Features of the products include single sign-on, multi-factor authentication, user management with directory, provisioning and deprovisioning.

The solution is presented as a comprehensive, standards-based platform that allows users and devices to securely access any service, application or API from any device. Designed for hybrid IT environments, it can be deployed on-premises, in the cloud, or both, and provides centralized control to optimize the balance of security and convenience for all primary use cases.

PingOne from Ping Identity Video

The PingOne Cloud Platform Introduction

PingOne from Ping Identity Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

PingOne from Ping Identity starts at $20000.

Reviewers rate ID Management Single-Sign On (SSO) and Multi-Factor Authentication highest, with a score of 9.9.

The most common users of PingOne from Ping Identity are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(21)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ping Identity Platform offers a wide range of use cases that have proven valuable to users worldwide. One key use case is its ability to ensure the authenticity of website users by implementing two-step authentication and verifying credentials through a verification code sent to their phone or email. This feature has been praised by customers who appreciate the added layer of security it provides.

Another common use case for Ping Identity Platform is employee single sign-on SSO across organizations for both on-premises and SaaS applications. Users have found this feature particularly useful as it eliminates the need for multiple passwords and simplifies the login process, saving time and increasing productivity. Furthermore, Ping Identity Platform's multi-platform approach, which allows users to approve access from PCs, smartphones, and even Apple Watch devices, has received positive feedback for its versatility and ease of use.

Ping Identity's suite of products, including PingFederate, PingAccess, PingDirectory, and PingDataSync, offer a centralized single sign-on solution for both internal and external customers. This has been instrumental in enabling companies to securely enable single sign-on to thousands of on-premises and SaaS applications, thereby supporting their cloud-first strategic direction. Customers have reported that this consolidation has greatly simplified their authentication processes and reduced administrative overhead.

Additionally, Ping Identity's products serve various specific purposes within the platform. For example, PingFederate acts as an on-premises Identity Provider IDP and provides enterprise SSO and session management for worker-used applications. PingOne for Enterprise serves as a cloud IDP and federation hub, while PingID MFA ensures strong authentication for users on SSO and VPN.

Overall, the selection of Ping Identity Platform has often been driven by the need to facilitate long-term cloud migration and security modernization strategies. The multi-device configuration offered by the platform has also been well-received as it adds an extra layer of security while maintaining ease of use. Users globally have found Ping Identity Platform to be a reliable solution for single sign-on, federation, and directory services, protecting their organizations and streamlining authentication processes.

Helpful Two-Step Authentication: Many users have found the two-step authentication feature to be helpful for ensuring secure access to the application. They appreciate the added layer of security it provides, giving them peace of mind.

Flexible Authentication Options: Several reviewers have appreciated the various options for authentication, including email, SMS, and phone. This flexibility allows users to choose the most convenient method for them, making the login process more user-friendly.

User-Friendly Interface: Multiple users have praised the user interface of the application for being easy to use. Its intuitive design and layout enable quick completion of tasks, saving time and effort in navigating through the application's features.

Difficult to learn: Several users have found the new user interface for PF 10.1 and PA 6.0 difficult to learn, indicating a steep learning curve for these versions of the software.

Not ready for enterprise use: Some users feel that while the PingCentral tool has great promise for enabling self-service for SaaS application owners, it is still fairly new and not yet ready for enterprise use.

Limited customization options: Users have expressed frustration with the solution's proprietary aspects that are hard to customize and its lack of support for all workflow and hooks, indicating limited flexibility in adapting the software to their specific needs.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
We are using Ping Identity products to provide [a] centralized single sign-on solution for both internal and external customers. Ping Identity Product portfolio (PingFederate, PingAcess, PingDirectory, PingDataSync) is helping us with making user life easy and removing requirement to have multiple passwords for multiple services. We are using it in [our] whole organization - so far just for around 10 applications, but numbers are growing pretty fast.
  • Stable solution (don't cause any issues).
  • Adds value as central solution for manage A/A.
  • Improved security for core applications.
  • More functionalities should be available on prem like PingID.
  • New [user interface] for PF 10.1 and PA 6.0 is a bit hard to learn
Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
Identity Management (7)
47.142857142857146%
4.7
ID-Management Access Control
80%
8.0
ID Management Single-Sign On (SSO)
90%
9.0
Multi-Factor Authentication
80%
8.0
Password Management
80%
8.0
Account Provisioning and De-provisioning
N/A
N/A
ID Management Workflow Automation
N/A
N/A
ID Risk Management
N/A
N/A
  • Decreased overall number of help desk calls for password reset.
  • Reduced time need for authentication; user[s] now have to authenticate once to be able to use more than 20 applications, instead of authenticating 20 times (per app).
We tested PingOne but our security team was not happy with it (because of cloud exposure).
We tested PingId as well but our security team was not happy with it (because of cloud exposure).
We [spent] some time on PingDataGovernance but so far we don't have any use case for this product.
We started exploration for PingDataSync (to synchronize two different LDAP directories), [and] so far it looks promising.
Really good customer support, we always receive what we need. Sometimes instead of [a] solution (which have to be developed) we are receiving [a] work around, which is helping ad hoc. Then after time [needed for support to] develop fix we are receiving full fix or we [are] just waiting for new version of the product where our "bugs" are fixed.
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
Score 10 out of 10
Vetted Review
Verified User
We use Ping Identity products globally to securely enable Single Sign-On to thousands of on-premise and SaaS applications, supporting our company's cloud first strategic direction. Our global workforce is a mix of over 200,000 employees and non-employees working in a variety of scenarios, including purely work-from-home for a majority of them during the COVID crisis. We're using PingFederate as our on-premise Identity Provider, PingOne for Enterprise as a cloud IDP and federation hub, and PingID MFA to ensure strong authentication of our users on SSO and VPN.
  • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
  • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
  • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
  • Their PingCentral tool has great promise for enabling self-service for our SaaS application owners to enable SSO on demand, but it is still fairly new and isn't quite ready for the enterprise. Happy to say they're working on it.
The products we're using work well and are reliable. We've had very few outages, and when we have, their support team has been highly responsive and addressed the issues quickly. They are very customer focused and have been great partners throughout the relationship. I'm looking to adopt more of their technologies over the coming year.
Identity Management (6)
90%
9.0
ID-Management Access Control
100%
10.0
ID Management Single-Sign On (SSO)
100%
10.0
Multi-Factor Authentication
100%
10.0
Password Management
80%
8.0
Account Provisioning and De-provisioning
80%
8.0
ID Risk Management
80%
8.0
  • Positive ROI in under two years
  • Excellent value for money compared to competitors
All contenders were capable, but we had scale concerns with NetIQ's architecture. In the end, what set Ping apart from the others was their level of engagement in understanding our use cases up front during the RFP stage and how they were focused on what we needed more than what they could sell to us. Additionally, they came in at a better price than the competition, which earned them first crack at a POC, making it their deal to lose; and of course they hit it out of the park.
For our enterprise, they've assigned a customer success manager to ensure our needs are being addressed, and that person is top notch in knowing our priorities, enhancement requests, and open cases. Every time we've needed to engage support for a problem or a how-to question, they've been highly responsive and followed up with us to ensure the case was completely resolved. Their support personnel are highly skilled and trained. This is a very customer-centric company.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Ping Identity Platform is used centrally for all business units in our deployment. PingFederate provides enterprise SSO and session management for worker-used applications, and PingID is the MFA provider for the same. PingCentral is the self-service integration platform for internal application teams to create, manage, and delete their app integrations against that platform. It was selected to facilitate our long-term cloud migration and security modernization strategies.
  • PingFederate is feature-rich, and quickly updated with the latest standards and profiles. This gives us more tools to apply identity standards to modern business challenges.
  • PingFederate and PingCentral were also easy to deploy within docker containers and weave into an infra-as-code deployment, keeping operational overhead low.
  • PingID has an array of supported authenticators for nearly every use case, and early FIDO2 support has us looking into moving to passwordless much more quickly than I had anticipated.
  • PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
  • The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
  • PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.
Ping Identity Platform is great for deployments where you want to retain the agility of commercial off-the-shelf software - namely controlling how and where it is deployed, be it on prem, in a public or private cloud, container, VM, etc., as well as retaining access to the various integration accelerators/plugins that vendors provide, but also want the flexibility of a SaaS-like deployment via your deployment. Via a cloud/docker deployment and through APIs/PingCentral offering self-service integration, you get the SaaS experience and on-prem-like control.
Identity Management (7)
84.28571428571429%
8.4
ID-Management Access Control
50%
5.0
ID Management Single-Sign On (SSO)
100%
10.0
Multi-Factor Authentication
90%
9.0
Password Management
90%
9.0
Account Provisioning and De-provisioning
90%
9.0
ID Management Workflow Automation
90%
9.0
ID Risk Management
80%
8.0
  • The TCO for our deployment of Ping will be over a million dollars/year less to operate compared to the systems it replaces.
  • Moving the organization to federated protocols allows greater flexibility in our cloud migration strategy and zero trust designs.
  • Operating with federated protocols internally facilitates M&A and divestiture activities.
I found both platforms compelling from an ease of use and user experience perspective. The decider for me was cost driven as I had already used Ping to drive a self-service transformation in a prior organization, and I intended to do the same at this one. Okta had issues with the last mile connectivity for many applications (particularly legacy) that Ping already had solutions for.
Ping's support is willing and attentive, but if I am in a position to engage them I am often at a point where most of the usual support engineers would not be in a position to answer the questions I have. However, Ping has been more than willing to engage their product and development teams with our organization as we take advanced deployment and use case challenges to them.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ping Identity Platform is used to ensure the user accessing a website is a genuine user and he/she has the right credentials and gets a two-step authentication. Using Ping, we can ensure no one other than you will access the application using your credential as you can log in only after you confirm using the verification code that you receive on your phone/email.
  • Two-step authentication
  • Authentication via email, sms, phone
  • Ease of use and prompt response
  • I believe it is very secure & not sure if it needs any improvement as such
  • Only suggestion would be it should not ask users to re-confirm if the session is still active
Ping Identity Platform is well suited for high-security applications that need to have secure data. It also ensures that no other user, other than you, can log in as you receive the verification code/call on your email or phone. Unless you confirm the user cannot log in, and hence it is very secure.
Identity Management (7)
84.28571428571429%
8.4
ID-Management Access Control
90%
9.0
ID Management Single-Sign On (SSO)
90%
9.0
Multi-Factor Authentication
90%
9.0
Password Management
80%
8.0
Account Provisioning and De-provisioning
80%
8.0
ID Management Workflow Automation
80%
8.0
ID Risk Management
80%
8.0
  • ROI is high
  • Very secure
  • Reliable
Two-way authentication and ease of use. I've used several applications that just email a link but never ask for a verification code. By entering the verification code you are sure that the site is safe, secured, and reliable. Using Ping, we can ensure no one other than you will access the application using your credential as you can log in only after you confirm using the verification code that you receive on your personal email or device.
The Ping Identity Platform is very easy to use. It is highly secured and reliable. The customer support is superb as well. I would highly recommend it.
Return to navigation