PingPlotter

PingPlotter

Customer Verified
About TrustRadius Scoring
Score 8.6 out of 100
PingPlotter

Overview

Recent Reviews

User experience with new toy

7
April 08, 2022
To understand how to use this product to evaluate its ability to check for network performance and latencies. The charts and dashboards …
Read full review

Problems on your Network - try PingPlotter

9
November 05, 2021
We currently use PingPlotter when we come across any network issues with anyone of our customers, and find it particularly useful when …
Read full review

Popular Features

View all 5 features

Network monitoring (11)

9.0
90%

Baseline threshold calculation (9)

8.9
89%

Automated network device discovery (8)

8.6
86%

Alerts (10)

7.8
78%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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PingPlotter Free

$0.00

On Premise
per user

PingPlotter Free

$0.00

Cloud
per user

PingPlotter Standard

$6.99

Cloud
per user per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pingplotter.com/products/pu…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Network Performance Monitoring

8.4
84%

Product Details

What is PingPlotter?

PingPlotter is a graphical traceroute and ping tool that visualizes network performance in a way that makes identifying the source of problems quicker and easier for everyone from online gamers and video streamers to VoIP admins and IT pros. Features for remote deployment, network monitoring, scripting, and a web interface are included along with several additional capabilities.

PingPlotter Features

Network Performance Monitoring Features

  • Supported: Automated network device discovery
  • Supported: Network monitoring
  • Supported: Baseline threshold calculation
  • Supported: Alerts
  • Supported: Customizable reports

PingPlotter Screenshots

PingPlotter Video

PingPlotter Product Intro and Quick Demo

PingPlotter Competitors

PingPlotter Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS
Supported LanguagesEnglish

Comparisons

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Frequently Asked Questions

What is PingPlotter's best feature?

Reviewers rate Network monitoring highest, with a score of 9.

Who uses PingPlotter?

The most common users of PingPlotter are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (19)

Ratings

Reviews

(1-11 of 11)
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Candy Joey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We find it very useful when the organization is considering making changes to the routing of the already existing equipment. We use it to monitor and diagnose exact issues within our network and also discover why some issues were common thus enabling the organization to take appropriate actions to resolve them fast.
  • Network monitoring and troubleshooting.
  • Easy to get a historical data of any previous outages.
  • Provision of very detailed analysis of the systems health.
  • For remote access security measures could be improved.
  • User interface.
  • Post project reporting.
Great when considering a simple latency watching tool with traceability where you can be able to go back to historical data and view actions that had been taken on common scenarios to help resolve those issues. It's particularly helpful in troubleshooting issues outside of the organization's network perimeter thus addressing any concerns that our customers might have on their network.
Score 8 out of 10
Vetted Review
Verified User
Review Source
During the pandemic we shifted various components of our IT infrastructure services to different locations (i.e. Cloud, Datacenters, etc..) to help with the remote work environment and support required for such. PingPlotter helped us monitor and keep our ISP and IT infrastructure partners honest when issues were identified, specifically latency. The interface is very intuitive and displays the information that is relevant when doing ping traces and analyzing each hop.
  • Graphically displays the hop with Latency
  • Easy historical comparison
  • Quickly digest the summary of multiple ping targets
  • Graphical highlight for Latency is limited to just one section of the GUI
  • Share report could include more than just a screenshot (i.e. drill down interactive)
  • Knowledge Base could use more videos versus just text articles
PingPlotter was perfect for a before and after change related to network infrastructure. We were able to easily identify and pinpoint the hops where latency occurred and if it was related to our internal change or if it is external and out of our control. If the issue resided with the ISP we could open a ticket with them and provide the PingPlotter share link so the techs could see the results as well. The program gets the jobs done but could use some improvement related to an updated user interface.
Score 10 out of 10
Vetted Review
Verified User
Review Source
It helps us troubleshoot networking issues in our upstream and locally, where we had issues reaching certain targets or we have seen degraded performance towards certain routes. These tools helped us easily track, monitor, and pinpoint these issues, and report them to the relevant parties, so they could be resolved.
  • Monitoring
  • Tracering
  • Logging
  • Cloud version a bit costly
  • No country information
  • No ASN information
PingPlotter is great if you would like to monitor one or many targets, and see what routes they take, and how it changes over time. If you would like to have a bit more detailed information, you have to go for external sources (like country, ASN, etc... information). If you are looking for that kind of information, some other tool might be better.
Score 7 out of 10
Vetted Review
Verified User
Review Source
To understand how to use this product to evaluate its ability to check for network performance and latencies. The charts and dashboards helps to provide a visual view of the pings and results and are very useful in updating the stakeholders' concerns and issues. Time and resources saved as a network engineer can easily remote in to check and update on the network at any time, compared to current where travel to the office is required.
  • dashboards and charts
  • indepth analysis of the health
  • baseline with industry standards
  • learning curve of product took some time
  • configurations to allow remote access can be improved
  • security measures for remote access ?
The tool is useful and is a quick tool compared to proprietary network product tools. The remote login interface is simple and easy to navigate to find the tools needed. Charts helps with managing stakeholders and incident queries. Probably will still fall back to the network product tools when there is further investigations needed, but this tool helps to provide a quick look at the network and decide on the next steps.
Score 9 out of 10
Vetted Review
Verified User
Review Source
At our organization, we were having frequent network issues and our ISP would constantly blame our hardware for the issues. Every single network disruption would lead to heavy losses in terms of employee productivity. With PingPlotter, we were exactly able to diagnose why the network issues were common and the ISP had to go ahead and resolve it as we had the exact stats. It saved us tons of productive man-hours and reduced our network downtimes. It's a solid network troubleshooting and diagnostic tool. It also alerts us on any warnings with the network that we need to look at.
  • Network Troubleshooting
  • Network Monitoring
  • Network Performance Results
  • Alerting for Possible Downtimes
  • Improve the knowledge-base documentation
  • Reduce the onboarding and setup time
  • Provide better support hours
PingPlotter is an amazing and easy-to-use network monitoring and diagnostics tool. In today's age where we are so heavily reliant on networks and the internet, PingPlotter is a must-have tool for any organization that relies on technology. It is light-weight and also provides a free version to help us decide if it's a useful offering for us. It also includes latency monitoring and alerting which are life-savers for us.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We usually use PingPlotter to monitor remote and internal devices when implementing new pieces of network equipment or when making changes to the routing of existing equipment. We usually use it more often to monitor our internal network infrastructure. Previously, it has always been hard to diagnose issues regarding network and connectivity, but PingPlotter solved most of our problems. It really helps us by saving time and money when doing some kind of troubleshooting. I'm personally quite impressed with the tool. It's also been quite useful for continuous monitoring of our internal network infrastructure because of the alerts feature.
  • Alerts feature - quickly notifies us when problems occur.
  • Latency monitoring - something we found quite useful as not many tools offers this feature.
  • Historical view of events.
  • Makes troubleshooting way easier which saves us a lot of time.
  • Interface looks quite outdated and isn't that easy to use.
  • The documentation of the tool needs more work.
  • Have had Alerts not work a few times, but I believe that the issue is fixed now.
  • Some settings are quite tricky and not that easy to find.
It's a great diagnostic tool. It isn't really this useful in our company for continuous monitoring because we don't have a giant network infrastructure but it sure is handy at times. It wasn't that hard to learn how to use PingPlotter and I believe it saved us a lot of time during troubleshooting. The price is alright compared to alternatives and I believe that it was a really great purchase for our company. It isn't appropriate if your network infrastructure is really small or limited just because you will find yourself missing out on a lot of features that you're paying for but not actually using. They are alternatives with fewer features for cheaper. For our company, PingPlotter is definitely a great tool.
Score 10 out of 10
Vetted Review
Verified User
Review Source
PingPlotter is an amazing tool that helps us detect and monitor objects on the network. With the use of PingPlotter, you can easily see statistics such as network availability and or packet loss, latency, response time, and other useful metrics. PingPlotter is super useful for network admins and IT guys alike who need to visually see what is going on with the network.
  • Plotting pings over long periods of time.
  • Visually displaying metrics such as uptime, packet loss and response times.
  • It has an easy to use console.
  • Older versions were more of a standalone product; however, the newer versions have a cloud monitoring option.
PingPlotter is well suited for any Network Admin or IT guy who needs real-time data monitoring of a network. With the PingPlotter tool, you can easily monitor endpoints and troubleshoot your own problems before having to call technical support. You can also share your data relatively easily as well as do more than one trace at once.
Jeffrey Thoenen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use PingPlotter to monitor remote devices as we implement routing and network during deployment and upgrades of our network equipment
  • Notes route changes in the routing path
  • Gives a good indication of packet loss and latency
  • Gives a historical view of any outages while using the application
  • I would like to see an easier setting tab/options.
We are installing SDWAN. During the installation we are inserting the SDwan appliance in the middle of routing and using PingPlotter to monitor/verify proper routing during the installation and troubleshooting the installation
Score 8 out of 10
Vetted Review
Verified User
Review Source
PingPlotter is used in our networking and IT department and it is great in the diagnosis of the cause of the network issues. It provides us with the graph after testing the route. Initially, it was hard for us to look for the cause of network problems but after getting PingPlotter we can monitor internal network problems and it helps in reducing the duration of the troubleshooting issues. It has been beneficial in saving our time.
  • It is good in identifying and detecting internal network issues.
  • It is helpful in decreasing the duration of troubleshooting.
  • Latency monitoring is another feature of this platform that makes it a great diagnostic tool.
  • Alerts feature.
  • Baseline threshold calculation is another plus of this tool.
  • In my opinion, there is a need for time to improve documentation.
  • The interface is dull and tricky.
  • Although I am satisfied with its reports my team is of the viewpoint that the post-project reports have room for improvement.
I am the kind of person who dots the I’s and crosses the t’s and I was in search of a tool who would do the same and trust me it was so time taking and hard to look for the network issues before PingPlotter but after it, things have become quite great and I would recommend it to the companies in search of a good and active diagnostic tool that would reduce the time of troubleshooting as well and in such scenario, it is a most favorable one.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We currently use PingPlotter when we come across any network issues with anyone of our customers, and find it particularly useful when troubleshooting issues outside of the network perimeter. We have a team of twenty two technicians who will use this on any given day when working with customers or the dreaded ISP whom loves to point fingers at the local area network. PingPlotter allows us to definitively provide proof to the problem area in a matter of minutes, what used to take hours to accomplish.
  • pin points internal network issues
  • pin points external network issues
  • reduces time to troubleshoot problems
  • saves time and saves face when dealing with 3rd parties
  • post project reporting
  • retroactive reporting
PingPlotter is a great tool for troubleshooting and my Techs love it, and we will use it when doing initial devices discoveries on new customers. PingPlotter has saved us time and money and has reduced the time it takes for the sale team to create proposals. PingPlotter allows us to create more accurate proposals based on the actual devices on a network.
Fraser Clark | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
PingPlotter was purchased to fix a simple problem, we wanted to live traceroute data and latency watching. The main issue it addresses is being able to tell us current latency and alert on this if necessary. It can also give historical data which is very useful troubleshooting issues that may have occurred in the past at some point.
We currently only run PingPlotter on one machine as this is all we currently need and it is in IT where it is used.
  • Latency monitoring
  • Traceroute
  • Alerting
  • It's lightweight
  • User-interface
  • Performance of the application
  • Documentation
PingPlotter is great if all you need is a simple latency monitoring tool and the ability to see specifically where packets are being dropped in a nice graphical interface. This can be done with things like WinMTR but what sets it aside from tools like this is it can be run as a service so constant monitoring is available. The alerting is also very useful and flexible.
However, when you need detailed monitoring this is obviously not the correct tool.
I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.