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PingPlotter

PingPlotter

Overview

What is PingPlotter?

PingPlotter is a graphical traceroute and ping tool that visualizes network performance in a way that makes identifying the source of problems quicker and easier for everyone from online gamers and video streamers to VoIP admins and IT pros. Features…

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Recent Reviews

We love this tool!

10 out of 10
February 08, 2024
Incentivized
We have been using PingPlotter to observe and diagnose communication issues on all of our networks. We've been experiencing a lot of …
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TrustRadius Insights

PingPlotter has become an essential tool for network administrators and IT professionals, enabling them to effectively monitor network …
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PingPlotter just works

9 out of 10
August 11, 2023
I use PingPlotter to show the availability of VMs and management interfaces during a hardware failure. PingPlotter is tunable and …
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Popular Features

View all 5 features
  • Network monitoring (19)
    8.8
    88%
  • Alerts (12)
    8.4
    84%
  • Baseline threshold calculation (14)
    8.2
    82%
  • Automated network device discovery (13)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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PingPlotter Free

$0.00

On Premise
per user

PingPlotter Free

$0.00

Cloud
per user

PingPlotter Standard

$6.99

Cloud
per user per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pingplotter.com/products/pu…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Network Performance Monitoring

A network performance monitoring system monitors the entire network for performance problems and collects performance data such as network traffic analysis performance bottlenecks, etc.

8.2
Avg 8.2
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Product Details

What is PingPlotter?

PingPlotter is a graphical traceroute and ping tool that visualizes network performance in a way that makes identifying the source of problems quicker and easier for everyone from online gamers and video streamers to VoIP admins and IT pros. Features for remote deployment, network monitoring, scripting, and a web interface are included along with several additional capabilities.

PingPlotter Features

Network Performance Monitoring Features

  • Supported: Automated network device discovery
  • Supported: Network monitoring
  • Supported: Baseline threshold calculation
  • Supported: Alerts
  • Supported: Customizable reports

PingPlotter Screenshots

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PingPlotter Video

PingPlotter Product Intro and Quick Demo

PingPlotter Competitors

PingPlotter Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS
Supported LanguagesEnglish

Frequently Asked Questions

SolarWinds Network Performance Monitor (NPM) are common alternatives for PingPlotter.

Reviewers rate Network monitoring highest, with a score of 8.8.

The most common users of PingPlotter are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(28)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PingPlotter has become an essential tool for network administrators and IT professionals, enabling them to effectively monitor network traffic, detect and diagnose network issues, and significantly reduce troubleshooting time. Users have configured PingPlotter to monitor multiple connections and IP addresses over extended periods, allowing them to identify when slowdowns occur and promptly resolve them. By providing valuable metrics such as network availability, packet loss, latency, and response time, PingPlotter visually displays what is happening on the network. This capability has proven invaluable in diagnosing the cause of network problems as it presents users with graphs and historical data to troubleshoot past issues and determine current latency.

IT departments and networking teams widely utilize PingPlotter to monitor remote devices, demonstrate zero downtime operations, and troubleshoot network connectivity issues. Through its usage, users have successfully identified faulty communication links, accurately pinpointed the source of intermittent timeouts, and monitored network performance during infrastructure shifts. The intuitive interface and visual charts offered by PingPlotter have received praise for their ability to provide a clear view of pings and results. This clarity facilitates effective communication with stakeholders while also saving time and resources for network engineers.

Furthermore, PingPlotter has proven instrumental in helping technicians definitively identify problem areas and provide proof to Internet Service Providers or other involved parties. By relying on PingPlotter's diagnostics capabilities, users have been able to reduce troubleshooting time significantly. They have successfully diagnosed frequent network issues, held ISPs accountable for their service quality, and subsequently minimized network downtimes. As a result of these improvements in efficiency, productivity has experienced noteworthy enhancements.

Overall, PingPlotter stands as a dependable network troubleshooting and diagnostic tool that aids users in comprehending network problems, tracking device issues, and presenting graphical evidence to ISPs for efficient troubleshooting. Its broad range of applications across various industries showcases its reliability in addressing complex networking challenges.

Users have made the following recommendations based on their experience with the software:

  1. Try before purchasing: Several users have suggested trying the software before making a purchase. This recommendation emphasizes the importance of exploring the software's features and usability to determine if it meets individual needs and expectations.

  2. Utilize for network monitoring: Users recommend using the software for monitoring network connections. This feature proves useful in keeping track of network performance and detecting any issues that may arise.

  3. Explore all features during trial period: It is recommended to thoroughly explore all features of the software during the trial period. By doing so, users can fully understand the capabilities of the software and make an informed decision about its suitability for their specific requirements.

Additionally, some users have also recommended using the software for troubleshooting remote locations over the internet.

Attribute Ratings

Reviews

(1-19 of 19)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Great tool to fix latency issues. The UI is simple and very easy to use. It does not require deep technical knowledge to operate and provides very accurate reports.

The pricing, should you choose the subscribe or purchase the lifetime activation should be worth it for what it provides. Even the free version is more than enough to monitor the "current" status of your network.
  • Monitoring connection stability
  • Reports
  • Graph
  • Ease of use
  • Interface customizability
This is probably one of the best connection monitoring tools out there and the best part is you don't have to pay for it to be useful. The free version is already enough most of the time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use PingPlotter to understand any latency or packet loss between a test computer and the central router. I also test to see any connectivity issues to the internet. My primary reason for monitoring this is because I have a wireless bridge in between the test computer and there can be latency. This helps me troubleshoot changing the channel to get better signal.
  • Visualization, easy to understand graphs and views
  • Setup, adding and removing monitor targets is easy
  • Size, the application is pretty simple and doesn't take up a lot of system resources.
  • It would be helpful if it had more OS integration to show a view that sites on top of other windows
  • There could be a lower price point for very basic users
It is well suited for performing monitoring and testing from a single device. It is less appropriate if you have to monitor from multiple different endpoints. That type of deployment would be more of an enterprise application. If you are looking for an end user monitoring solution then PingPlotter is the one for you.
Score 10 out of 10
Vetted Review
Verified User
To diagnose and verify connections to network cameras. Since camera connections are very dependent upon reliable connections and suffer from packet loss, then it is important to have a way to see packet loss, where and when it is occurring. With PingPlotter we can visualize the exact position along a traceroute and see where the major issues are.
  • Visualizing packet loss
  • Tracking packet loss over time
  • Providing graphics that show issues clearly
  • When trying to use http packets it says I need to install wincap - but doesn't show me where or how
Well suited to check connections to remote network cameras when checking for packet loss.
February 08, 2024

We love this tool!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using PingPlotter to observe and diagnose communication issues on all of our networks. We've been experiencing a lot of latency issues lately. This tool has also helped us determine which of our ISP circuits are performing well and when circuits need to be serviced by the ISP themselves.
  • Application GUI is user-friendly
  • The latency graph is great.
  • The jitter graph is helpful.
  • I have no improvements to suggest at this time. The tools works perfectly for our needs.
  • I have no improvements to suggest at this time. The tools works perfectly for our needs.
  • I have no improvements to suggest at this time. The tools works perfectly for our needs.
Its ideal when you want to see network statistics outside of the command prompt.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Used PingPlotter to debug our wide network with 1000+ devices after segmentation. It helped us a lot while trying to understand what parts of our network and specially - when the problems occure. We were able to see exact times and devices that had a problem in a very clear manner.
  • displaying data over time
  • visualising data for better understanding
  • great reliability
  • maybe add some mass monitoring for a lot of devices using a ip range or mask
  • some other visualisation options, besides simple chart
Was useful when debugging unstable network - we had a glance at what exactly is slow and when.
Martin Vandepas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This program is helping me to diagnose networking issues in my home office. I can add IP addresses targets for multiple devices in my network and it will constantly ping them for hours. The plots are easy to read and configurable. It makes it easy to see how the network stability changes over time and seeing how some devices go down while others do not is valuable information for diagnosis. The built in network mapper is very handy tool also and pulls IPs, MAC addresses, and names over several protocols and then starts pinging all the devices. The tool is just really handy and does exactly what you want it to do.
  • Built in Network map, Local Network Discovery
  • makes clear plots of pings to multiple targets
  • traceroute with pings to each hop
  • very configurable
  • Its a little confusing to see which targets are currently running pings and which ones are displayed in the plots.
  • Starting and stopping pings requires a right click and that would be better with a play/pause button I think.
  • Ability to drag and drop the graphs to reorder them.
  • more columns to show which targets are running and which are displayed. Currently this is done with symbols so you cant sort by just the running targets for example I've found.
A lifesaver for tracking down local network issues.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used PingPlotter Pro to help diagnose and resolve difficult-to-pinpoint network issues. Easy to stand up devices and ping locations side-by-side to see where the problem lies. Also, invaluable to present to ISPs to graphically show issues to assist in troubleshooting.
  • Detecting network latency
  • Pinpointing bottlenecks
  • Easy to use graphical interface
  • Nothing that I can think of
The client reported network latency in the afternoon. We were able to obtain graphical info and present to the ISP that the issue was outside of the LAN.
August 11, 2023

PingPlotter just works

Score 9 out of 10
Vetted Review
Verified User
I use PingPlotter to show the availability of VMs and management interfaces during a hardware failure. PingPlotter is tunable and flexible, and allows me to demonstrate how our technology enables zero downtime operations for all applications. PingPlotter is simple to learn and use, and is a great tool for troubleshooting network connectivity issues in any environment.
  • Monitor multiple hosts/IP at the same time.
  • Customizable ping frequency, even .5 seconds!
  • Graph view shows communication and latency history.
  • Cost is a bit high for a single license, but this is a full featured application.
If you need to monitor more than 2 IP addresses, PingPlotter Pro is the way to go. Simple to set up and easy to understand, PingPlotter should be your go-to solution.
Score 9 out of 10
Vetted Review
Verified User
I installed PingPlotter because the network admin that was helping us to troubleshoot network problems recommended we do so.
We installed it and configured the program to monitor several connections and ip´s over several days to get a feeling about what the problem was. It helped us to identify when the slowdowns started and when the resolved again and by doing that we were able to find what the cause was. Without PingPlotter it would have taken much longer to figure this out and narrow the possible cause.
Recommend this program to all serious network admins and people that need to monitor network traffic.
  • Monitor traffic in network
  • Measure stops when contacting network locations such as websites
  • Measures the lag and latency it takes to contact network locations
  • Gives you both induvidual measurements as well as good oversight
  • identifies when network lag or disconnect occurs
  • Havent used it for long enough to be able to give good advise on this
PingPlotter is a helpful tool for every network administrator and every serious IT department and should be part of all computer technician war chest when finding problems or identifying areas for improvement
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use PingPlotter to determine faulty communication links in a path. Problems like failure between a site and centralized services may appear and PingPlotter can help identify where efforts should be focused. The use case most recently is an authorization server intermittently times out. By connecting to the environment and running PingPlotter, the hops between the site and centralized services could run and help identify where the problem stems.
  • Provide Path discovery better than a simple traceroute
  • Identify latency
  • Provides historical information to identify potential issues overnight or several nights
  • The hops can be tricky when switches use themselves as the next hop. It would be an improvement if PingPlotter could discern if a "hop" was the same device and account for loss or latency. Currently, in this scenario, it shows latency on the device when truly non exists.
The best scenario and best results are seen when the path does not reuse the same device for the "next hop". It is less well suited in situations where the path is being tricked by the re-use of devices for the next interface. This is seen required in many networks where the proper type of connection is not on an end device and the core device is used to provide a fiber to copper sort of "pass-through" connection.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
During the pandemic we shifted various components of our IT infrastructure services to different locations (i.e. Cloud, Datacenters, etc..) to help with the remote work environment and support required for such. PingPlotter helped us monitor and keep our ISP and IT infrastructure partners honest when issues were identified, specifically latency. The interface is very intuitive and displays the information that is relevant when doing ping traces and analyzing each hop.
  • Graphically displays the hop with Latency
  • Easy historical comparison
  • Quickly digest the summary of multiple ping targets
  • Graphical highlight for Latency is limited to just one section of the GUI
  • Share report could include more than just a screenshot (i.e. drill down interactive)
  • Knowledge Base could use more videos versus just text articles
PingPlotter was perfect for a before and after change related to network infrastructure. We were able to easily identify and pinpoint the hops where latency occurred and if it was related to our internal change or if it is external and out of our control. If the issue resided with the ISP we could open a ticket with them and provide the PingPlotter share link so the techs could see the results as well. The program gets the jobs done but could use some improvement related to an updated user interface.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It helps us troubleshoot networking issues in our upstream and locally, where we had issues reaching certain targets or we have seen degraded performance towards certain routes. These tools helped us easily track, monitor, and pinpoint these issues, and report them to the relevant parties, so they could be resolved.
  • Monitoring
  • Tracering
  • Logging
  • Cloud version a bit costly
  • No country information
  • No ASN information
PingPlotter is great if you would like to monitor one or many targets, and see what routes they take, and how it changes over time. If you would like to have a bit more detailed information, you have to go for external sources (like country, ASN, etc... information). If you are looking for that kind of information, some other tool might be better.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
To understand how to use this product to evaluate its ability to check for network performance and latencies. The charts and dashboards helps to provide a visual view of the pings and results and are very useful in updating the stakeholders' concerns and issues. Time and resources saved as a network engineer can easily remote in to check and update on the network at any time, compared to current where travel to the office is required.
  • dashboards and charts
  • indepth analysis of the health
  • baseline with industry standards
  • learning curve of product took some time
  • configurations to allow remote access can be improved
  • security measures for remote access ?
The tool is useful and is a quick tool compared to proprietary network product tools. The remote login interface is simple and easy to navigate to find the tools needed. Charts helps with managing stakeholders and incident queries. Probably will still fall back to the network product tools when there is further investigations needed, but this tool helps to provide a quick look at the network and decide on the next steps.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At our organization, we were having frequent network issues and our ISP would constantly blame our hardware for the issues. Every single network disruption would lead to heavy losses in terms of employee productivity. With PingPlotter, we were exactly able to diagnose why the network issues were common and the ISP had to go ahead and resolve it as we had the exact stats. It saved us tons of productive man-hours and reduced our network downtimes. It's a solid network troubleshooting and diagnostic tool. It also alerts us on any warnings with the network that we need to look at.
  • Network Troubleshooting
  • Network Monitoring
  • Network Performance Results
  • Alerting for Possible Downtimes
  • Improve the knowledge-base documentation
  • Reduce the onboarding and setup time
  • Provide better support hours
PingPlotter is an amazing and easy-to-use network monitoring and diagnostics tool. In today's age where we are so heavily reliant on networks and the internet, PingPlotter is a must-have tool for any organization that relies on technology. It is light-weight and also provides a free version to help us decide if it's a useful offering for us. It also includes latency monitoring and alerting which are life-savers for us.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
PingPlotter is an amazing tool that helps us detect and monitor objects on the network. With the use of PingPlotter, you can easily see statistics such as network availability and or packet loss, latency, response time, and other useful metrics. PingPlotter is super useful for network admins and IT guys alike who need to visually see what is going on with the network.
  • Plotting pings over long periods of time.
  • Visually displaying metrics such as uptime, packet loss and response times.
  • It has an easy to use console.
  • Older versions were more of a standalone product; however, the newer versions have a cloud monitoring option.
PingPlotter is well suited for any Network Admin or IT guy who needs real-time data monitoring of a network. With the PingPlotter tool, you can easily monitor endpoints and troubleshoot your own problems before having to call technical support. You can also share your data relatively easily as well as do more than one trace at once.
Jeffrey Thoenen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use PingPlotter to monitor remote devices as we implement routing and network during deployment and upgrades of our network equipment
  • Notes route changes in the routing path
  • Gives a good indication of packet loss and latency
  • Gives a historical view of any outages while using the application
  • I would like to see an easier setting tab/options.
We are installing SDWAN. During the installation we are inserting the SDwan appliance in the middle of routing and using PingPlotter to monitor/verify proper routing during the installation and troubleshooting the installation
Score 8 out of 10
Vetted Review
Verified User
Incentivized
PingPlotter is used in our networking and IT department and it is great in the diagnosis of the cause of the network issues. It provides us with the graph after testing the route. Initially, it was hard for us to look for the cause of network problems but after getting PingPlotter we can monitor internal network problems and it helps in reducing the duration of the troubleshooting issues. It has been beneficial in saving our time.
  • It is good in identifying and detecting internal network issues.
  • It is helpful in decreasing the duration of troubleshooting.
  • Latency monitoring is another feature of this platform that makes it a great diagnostic tool.
  • Alerts feature.
  • Baseline threshold calculation is another plus of this tool.
  • In my opinion, there is a need for time to improve documentation.
  • The interface is dull and tricky.
  • Although I am satisfied with its reports my team is of the viewpoint that the post-project reports have room for improvement.
I am the kind of person who dots the I’s and crosses the t’s and I was in search of a tool who would do the same and trust me it was so time taking and hard to look for the network issues before PingPlotter but after it, things have become quite great and I would recommend it to the companies in search of a good and active diagnostic tool that would reduce the time of troubleshooting as well and in such scenario, it is a most favorable one.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use PingPlotter when we come across any network issues with anyone of our customers, and find it particularly useful when troubleshooting issues outside of the network perimeter. We have a team of twenty two technicians who will use this on any given day when working with customers or the dreaded ISP whom loves to point fingers at the local area network. PingPlotter allows us to definitively provide proof to the problem area in a matter of minutes, what used to take hours to accomplish.
  • pin points internal network issues
  • pin points external network issues
  • reduces time to troubleshoot problems
  • saves time and saves face when dealing with 3rd parties
  • post project reporting
  • retroactive reporting
PingPlotter is a great tool for troubleshooting and my Techs love it, and we will use it when doing initial devices discoveries on new customers. PingPlotter has saved us time and money and has reduced the time it takes for the sale team to create proposals. PingPlotter allows us to create more accurate proposals based on the actual devices on a network.
Fraser Clark | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
PingPlotter was purchased to fix a simple problem, we wanted to live traceroute data and latency watching. The main issue it addresses is being able to tell us current latency and alert on this if necessary. It can also give historical data which is very useful troubleshooting issues that may have occurred in the past at some point.
We currently only run PingPlotter on one machine as this is all we currently need and it is in IT where it is used.
  • Latency monitoring
  • Traceroute
  • Alerting
  • It's lightweight
  • User-interface
  • Performance of the application
  • Documentation
PingPlotter is great if all you need is a simple latency monitoring tool and the ability to see specifically where packets are being dropped in a nice graphical interface. This can be done with things like WinMTR but what sets it aside from tools like this is it can be run as a service so constant monitoring is available. The alerting is also very useful and flexible.
However, when you need detailed monitoring this is obviously not the correct tool.
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