Skip to main content
TrustRadius
Pipefy

Pipefy

Overview

What is Pipefy?

Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

Read more
Recent Reviews

TrustRadius Insights

Pipefy has become a versatile tool for users across various industries, allowing them to streamline their processes and enhance …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing

Business

$22

Cloud
per user, per month*

Enterprise

$36

Cloud
per user, per month*

Unlimited

Custom

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pipefy.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $22 per month
Return to navigation

Product Details

What is Pipefy?

Pipefy empowers citizen developers to build scalable, secure and optimized business processes for teams in HR, Finance, Customer Success and more. With a drag-and-drop UI, design and customize end-to-end business workflows in minutes without writing a single line of code.

Pipefy Video

About Pipefy

Pipefy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

Pipefy starts at $22.

Kissflow, Nintex Process Platform, and ProcessMaker are common alternatives for Pipefy.

The most common users of Pipefy are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(26)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Pipefy has become a versatile tool for users across various industries, allowing them to streamline their processes and enhance collaboration. With its central hub for storing information, users have found Pipefy useful for managing sales pipelines, onboarding processes, account additions, and marketing strategies. By providing a centralized location for all tasks, Pipefy eliminates the need for endless chat conversations and keeps users organized.

The software's user-friendliness and simplicity have been highly praised by those who work with multiple programs for work purposes. It has proven effective as project management and agile development software, making the application development process easier for users. Additionally, Pipefy's customization capabilities have been appreciated as products and processes evolve over time. The automation features seamlessly integrate into workflows, aiding users in managing various business operations such as bill payments, contract analysis, incident reporting, and risk management.

Pipefy has also been utilized to manage day-to-day operations and back-office information by enabling the registration and tracking of transactions and cases. Furthermore, it has been instrumental in centralizing the management of marketing team tasks, monitoring progress, and ensuring standardization to reduce rework and errors. In the sales department, Pipefy provides real-time status updates for machine and tooling sales while facilitating communication between the sales team and customers. Users have found the reporting features valuable for sharing status updates and addressing any issues with the sales team. Overall, Pipefy has proven itself as a reliable solution that tackles various organizational challenges across different departments and industries.

Flexible Customization and Integration: Several users have praised Pipefy for its easy customization and integration capabilities. They have found the tool to be flexible, allowing them to tailor it to their specific needs and seamlessly integrate it with their existing applications. This flexibility has enabled users to optimize their workflows and improve overall productivity.

Great Templates for Process Organization: Many reviewers have appreciated the great templates provided by Pipefy for organizing processes. These templates have helped streamline workflows and enhance efficiency by providing a standardized framework for executing tasks. Users have found these templates valuable in ensuring consistency across their organization.

Automated Email Feature: The automated email feature in Pipefy has been particularly useful to many users, as it allows them to send specific emails for different processes. This feature saves them time and effort by automating the communication process, ensuring that relevant information is delivered at the right time. Users appreciate this functionality for its ability to streamline communication within their workflows.

Mobile Experience: Some users have found the mobile experience to be lacking, mentioning that the software can be "funky" on mobile devices and noting difficulties in viewing comments within the actual cards.

Reliability Issues: The reliability of Pipefy's site has been criticized by users, with some mentioning that it occasionally lags very badly and overall reliability is hit or miss at times.

Lack of Notifications: Users expressed frustration with the lack of notifications, particularly regarding emails and the absence of a notification for the number of people who wrote in. They feel that better communication with customers is needed from the software.

Users have made several recommendations for Pipefy based on their experiences. The most common recommendations include:

  • Utilize the online tutorials and templates provided by Pipefy before starting a new process. This helps users get familiar with the software and streamline their workflows.

  • Take advantage of Pipefy's integration with other apps. Users have found this feature helpful in enhancing collaboration and improving productivity.

  • Make use of Pipefy's automation capabilities to digitize workflows and save time. Users have reported that the automation features have helped them track work hours, manage expenses, and increase overall efficiency.

Overall, users recommend Pipefy for its ability to meet deadlines, make business processes repeatable and trackable, improve communication within organizations, and provide excellent support. The software is described as versatile, user-friendly, and well-supported, making it suitable for various areas of business operations.

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
Return to navigation