Pivotal Tracker is used daily by Moffitt's Collaborative Data Services Core, which facilitates access to clinical, tumor and biospecimen …
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Pivotal Tracker is probably overkill for colocated single project team environments, as an actual Scrum room with a dedicated physical tasks board may be more cost-effective, and is certainly easier to explain to newcomers.
Out of all the tools I have seen I do think it is the best for managing sprints however it is not a good external facing roadmap. However, I do not think it is trying to be that.