Pivotal Tracker

Pivotal Tracker

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Score 6.9 out of 100
Pivotal Tracker

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What is Pivotal Tracker?

Pivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the…

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  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Pivotal Tracker?

Pivotal Tracker is an agile project management program primarily for software developers. The software organizes projects into “stories,” the goal being to maintain momentum within and between “sprints” of a project within an agile development style. Pivotal Tracker is built to support the Agile development cycle from the ground up, enabling mid-project analysis and feedback based on current progress and development speeds. It also provides a shared priority system so everyone on a given project has visibility on progress and team members’ statuses. It also includes file sharing, project obstacle visibility, and a REST API for customizable integrations.

Pivotal Tracker Competitors

Pivotal Tracker Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Pivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.

Jira Software and Asana are common alternatives for Pivotal Tracker.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of Pivotal Tracker are from Small Businesses (1-50 employees) and the Computer Software industry.
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Reviews and Ratings

 (77)

Ratings

Reviews

(1-25 of 32)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
Pivotal tracker tool is Very easy to use and can be used for smaller and medium projects . In pivotal tracker the best is detailed tracking which is really helpful for me when i need to cross verify my work from previous months. Pivotal tracker allows us to keep track of every tasks, add notes anytime and update their status on time. Pivotal tracker is mainly Used for Agile project management.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Pivotal Tracker is used across the whole organization - maybe minus 2 people - so 8 or so. It helps us track software development work into compartmentalized tickets. Almost every ticket is touched by everyone that uses Pivotal Tracker in some way. I.e. there's a problem we are trying to solve, someone creates a ticket, someone picks up the ticket to start the software development, someone does the software development work, someone checks their work, someone tests their work, someone passes the ticket, someone checks the work of the person who passed the ticket, etc.
Angela Goldsmith, PMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Pivotal Tracker to track the development and MIS teams' work and ongoing support of software and infrastructure they have built for the company across about a dozen projects/solutions. These solutions range from infrastructure, eCommerce, internal custom software, and mobile applications. We use it to track features, chores, and bugs for each of these areas. We have from time-to-time exposed it to external vendors for project collaboration and centralized project management of those projects. It is an excellent tool for keeping track of the work and being able to quickly prioritize work, check the status, and re-prioritize tasks based on changing requirements.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Pivotal Tracker is used to manage project task flow through utilizing "Pivotal Stories" to track project status, communication, priority level, file sharing, etc. amongst my marketing team! It is used across the pharma marketing department and it solves the issue of task flow management and project tracking.
Brad Henderson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used Pivotal Tracker because our head developer preferred it to other project management/dev tools. The most important function is for helping developers to prioritize dev work. Developers don't always prioritize the highest priority items so it worked well to have a project manager owning the roadmap while the devs had a consistent checklist of priorities to work on each sprint.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We used Pivotal Tracker as a list of engineering bugs, tasks, and backlogged items for the engineering team. We eventually moved off of Pivotal Tracker but while using it, it allowed us to prioritize the tasks and bugs logged by our users as well as the product management team. They did so by utilizing the points feature.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Pivotal Tracker is a SaaS project management tool that is used by software development teams and stakeholders to track software projects using an agile methodology. The Ventus Software Development team uses this application extensively to track multiple software projects including but not limited to new features, bugs, chores, epics, and releases. Where Pivotal Tracker really excels is its usability. The layout of the project and the view of the 'stories' within it makes it really easy to organize iterations and have a clear understanding of what everyone is working, what you have to work on, what has been completed, and what has yet to be completed. Where Pivotal Tracker can improve is on the management of stories. It's not impossible, but as often happens on software projects, developers start something and move to other things if they get stuck or need to address something more pressing. I feel that there need to be some controls around starting and 'pausing' stories and clearly identifying that they've been put on pause. Not a big deal. Pivotal Tracker integrates into other applications like Slack, Git, Bugzilla, Usersnap, and a plethora of others.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Pivotal Tracker to manage the maintenance and extension of many different web-based applications. Other departments in our organization use JIRA for software development project management, while still others (who focus on break/fix and help desk support) use ticket-based systems. Pivotal Tracker is a good fit for our department because we are an agile shop, and the application is intrinsically designed to support agile methodologies.
Willian Molinari | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
We used Pivotal Tracker some months ago when we decided to implement scrum inside the team. I used Pivotal tracker for some time around 2011 and I knew you have to use the "pivotal way" to be able to enjoy the tool. This is the main advantage and also the main flaw of the tool.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used Pivotal Tracker in our company to maintain our product backlog as an agile project management tool. It was primarily used by our Product Development and IT team. It really helped us keep things organized and plan out our weekly sprints with a prioritized backlog.
Chris Barretto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Tracker to manage our backlog and feature roadmap. Our whole organization uses it: product, development, and design. Design also has a their own project to manage their personal backlog. The stories are written in the way that anyone can read them without being technically too specific. An example would be:
As an Admin
When I am on the dashboard
And I click "show stats"
I should see stats within a given date range.
Craig Comperatore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pivotal Tracker is used daily by Moffitt's Collaborative Data Services Core, which facilitates access to clinical, tumor and biospecimen data for high-impact translational research. The CDS Core uses Pivotal Tracker as a project planning tool to form realistic expectations about when work might be completed based on the team’s ongoing performance.

Other Moffitt departments also use Pivotal Tracker for bug tracking and as a shared team-level 'to-do' list.

Sergio Iacobucci | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have been using Pivotal Tracker (PT) to track and manage our sprints. It allows us to simply place all of our work and assign it to specific engineers. One of the key things it helps us do is track the stage and age of tasks to help get a good understanding of where things are.
Brian Dunk | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Currently, Pivotal tracker is being used by my graphics and technology department to track their work tasks on their day to day work. We have been able to successfully monitor and track work to ensure there are no dropped or missed items. Currently, we are looking into expanding to use this software with our support service team to track additional client work. At this moment, the difficulty in expanding this software across our entire business is the fluidity of categorizing stories to look for matches in the system.
January 17, 2018

Fun Scrum Software

Jeffrey Schneider | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We primarily use Pivotal Tracker (PT) for development of iOS, Android and web applications for our company. We work in regular sprints and each major application uses their own board for epics, icebox, stories and task management. It is maintained by our product lead.
Kyle Taylor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Pivotal Tracker in our agency to manage client projects through user stories and epics. It's used across all teams, starting with sales and project management to organize tickets, then over to the production team to estimate and complete tickets. For our team, it makes organizing sprints much easier and able to give a high-level view of the progress being made across all client projects.
Score 9 out of 10
Vetted Review
Verified User
Review Source
My organization uses Pivotal Tracker to manage development tasks and track project status. Before Pivotal Tracker, we were doing this with spreadsheets and they were becoming increasingly hard to manage. Pivotal Tracker solved this problem for us bringing our project tracking into a clear place with nice features such as epics and labels.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our product team - dev and design - use PivotalTracker as their primary project management tool. Our QA, UI/UX, Product Management, and Engineers all coordinate on projects in PT. We use to to track product roadmaps, feature development, bug fixes and QA, and even for some recruiting and other projects. It primarily helps our product team and related teams coordinate and manage their workflow and projects.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Pivotal is used across our engineering department as a way for individual teams to organize the features they are working on and split them into smaller chunks, aka "stories." It's useful as a roadmap to see where we are in a project, both in showing what needs to be done and what has already been accomplished. It also ties teams together as each team has a tracker, which is transparent across the organization so everyone can see what everyone else is working on.
Wesley Wong | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Pivotal Tracker is being used mainly by our engineering, product, and QA groups to manage the development work stream. Pivotal Tracker helps us maintain a well defined and easily understandable backlog of stories. It also becomes a place for us to track all of development past and present which then serves as the manifest of where we've been and what we are about to do.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We utilized Pivotal Tracker as part of tracking for our engineering team and utilized it for the Marketing team. Pivotal was an easy solution. It's simple enough for us as the size of the company I worked for that required a tool that was easy and got the job done. We needed a tool to track our tasks and provide visibility for the rest of the organization. This was important as some of our stakeholders had not used Pivotal Tracker before, but it was simple enough to where we didn't have to explain how to use it. It's pretty self explanatory.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Pivotal tracker was used by the entire organization. Engineering and Product used it to track requirements, bugs, and progress.
Design and Strategy also used it to track milestones on their projects.
Marketing and other non-project departments used it to track quarterly goals, although this was short-lived since it didn't help.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Engineering and Product teams use this tool. We use it to track releases, new features, builds, and bugs. Product writes stories in tracker, stories are attached to epics and designs are attached to epics, stories are pointed with the engineering team, assigned and delivered. It helps us track our product lifecycle.
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