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Plaid

Plaid

Overview

What is Plaid?

Plaid in San Francisco offers a suite of applications supporting banks with risk management and customer account management features. Plaid is used by digital financial apps and services like Betterment, Expensify, Microsoft and Venmo, and by banks to make it…

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Recent Reviews

TrustRadius Insights

Powerful and Reliable Connectivity: Users have expressed their appreciation for Plaid's robust and dependable financial data connection …
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Pricing

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Scale

500+

Cloud
per month

Test

Free

Cloud

Launch

Pay as you go

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://plaid.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

One-time payment demo (Stripe + Plaid integration)

YouTube

FolkArt One Stroke Demo with Donna Dewberry - Plaid's 2021 New Product Showcase - Session 10

YouTube

FolkArt Home Decor Chalk Intro & Demo

YouTube

Wood Burning Tool, Tips, & Pattern Sheets Demo - 2022 Walmart New Product Spotlight

YouTube

New craft product demo: Mod Melts from Mod Podge & plaid

YouTube

Plaid Workshop: Quickstart - Get up and running with Plaid in 60 mins

YouTube
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Product Details

What is Plaid?

Plaid Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(8)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Powerful and Reliable Connectivity: Users have expressed their appreciation for Plaid's robust and dependable financial data connection capabilities. They find it easy to access and analyze banking data from various financial institutions, offering real-time insights into their financial activity.

Developer-Friendly Integration: Many users find Plaid's developer-friendly APIs and documentation valuable when integrating the platform into their applications. They mention that the wide range of APIs, including bank verification and transaction tracking, effectively meet their requirements. Additionally, Plaid's integration with thousands of banks allows for seamless and secure linking of bank accounts.

User-Friendly Interface: The user interface of Plaid is praised by users for its simplicity and ease of navigation. Both individuals and clients find it intuitive to use, resulting in a smooth experience. Furthermore, users appreciate the convenience of connecting all their accounts to Plaid, enabling them to track all their financial information in one centralized location.

Inconsistencies in data: Some users have experienced occasional inconsistencies in the data obtained from financial organizations, requiring additional work to ensure accuracy and consistency. This has caused frustration and inconvenience for these users.

Limited support for foreign banks: The support for foreign banks and financial institutions is limited, which restricts the extent of data integration for foreign users. This has been mentioned by some users as a drawback of using Plaid.

Delays in problem resolution: Users have experienced delays in problem resolution, leading to frustration and potential account termination. This issue has been mentioned by several reviewers, indicating that it is a common concern among users.

Users have made several recommendations based on their experiences with Plaid.

Plaid is considered cost-effective and user-friendly, making it a good choice for startups. Users have found Plaid to be affordable while still offering a seamless and intuitive user experience. This makes it an attractive option for new businesses looking to integrate financial services into their platforms.

Many users praise Plaid's robust support, describing it as solid and reliable. This makes it a good match for other companies that require dependable assistance when integrating with the platform.

However, some users caution against using Plaid as an API for financial transactions. While the platform has many positive aspects, users recommend seeking alternative solutions when it comes to handling monetary transactions.

These recommendations give insights into Plaid's strengths and areas for improvement, helping potential users make informed decisions about using the platform.

Reviews

(1-1 of 1)
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Sura Hart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Plaid made it easier for us to implement payment processing into our CRM-type app. Plaid handles all of the syncing and encryption capabilities needed to communicate with a wide variety of consumer banks all we had to do was integrate with Plaid.
  • Plaid connects with 100s of US consumer banks.
  • Plaid continuously updates its software to meet the requirements of individual banks.
  • Plaid can get your company's payment processing up and running faster than traditional methods.
  • Consumer feedback or troubleshooting typically comes back to us because Plaid doesn't have an easy way of re-routing support once a user encounters a problem.
  • Update timelines could be clearer when they are working on updating a connection with a certain bank.
  • The search functionality for the user to find their bank could be a little more robust.
Plaid is extremely well suited to be your payment API if you're a start-up looking to scale your banking connections fast and securely. Their API is fully functional upon integration. Most end-users have encountered Plaid before so it's a trusted platform for many consumers so even if you're a new app, users feel comfortable connecting their bank through Plaid.
  • Ease of integration with our app
  • Connections to 100s of consumer banks through 1 API.
  • Extremely secure
  • Plaid got us up and running with most US-based and even some international banks with minimal engineering effort.
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