Planhat has helped us a lot since we hired it. We wanted to have an early warning system and now our team is contacting customers when …
It's the main tool used for our teams to ensure …
Product usage (10)
Customer profiles (10)
Role-based user permissions (10)
Automated workflow (10)
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Planhat, and make your voice heard!
Entry-level set up fee?
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Would you like us to let the vendor know that you want pricing?
The vendor describes Planhat as beautiful and easy to use, and states that it helps users reduce churn, upsell more, drive user engagement and maximize the lifetime value of customers.
Planhat is built for everyone from the CS rep to the C-Suite, with the functionality and features expected of a modern Customer Success Platform - but the vendor states its difference is in its design, usability and speed to implement.
- Supported: Product usage
- Supported: Help desk / support tickets
- Supported: Online customer community
- Supported: Marketing emails
- Supported: NPS surveys
- Supported: Sponsor tracking
- Supported: Customer profiles
- Supported: Automated workflow
- Supported: Internal collaboration
- Supported: Customer health scoring
- Supported: Customer segmentation
- Supported: Customer health trends
- Supported: Engagement analytics
- Supported: Revenue forecasting
- Supported: Dashboards
- Supported: Customer lifetime value
- Supported: Churn rate
- Supported: Role-based user permissions
- Supported: API
- Supported: Integration with Salesforce.com