Planview IdeaPlace

Formerly Planview Spigit

Positive: Global capture of ideas from different Operating Company R&D teams.

Negative: Administration can be tricky.

Positive Impact: Faster flow of ideas.

Negative Impact: None.

increased culture of innovation

increased employee engagement

Increase number of ideas/brainstorming

Increase employee engagement

Increase customers' engagement

I've seen ideas that could have come through existing channels but may have faced layers of barriers before getting to the right decision makers bypass all of that bureaucracy and get the level of support needed to proceed. In one case, the value of just one of those ideas created a 27x ROI over the annual expense of running the software and the supporting team. In other words, that one idea justifies the existence of the program for 2 1/2 more decades if there are no other wins.

Because the program can literally engage every employee, it tends to be the most visible and tangible innovation asset for the masses. Along side (and connected with) other innovation capabilities like internal incubators, R&D labs, design teams, lean programs, etc., it tends to be the tool that delivers on a strategy of total employee engagement for enterprise wide innovation. Employee perception of innovation has improved significantly since the inception of this program.

The software can be used in other ways beyond innovation ideation to drive corporate values, employee engagement, and employee feedback and insights. In nearly every deployment where I have been involved, we have found ways beyond ideation to engage crowds to generate other value for the business. In each case, this was engagement that could not have been delivered in any other way except for a crowd-sourcing technology like Spigit.

Improved customer service

Increased business efficiency

Improved employee engagement.

Good way into Business Units / Depts for Innovation team.

Good business improvement initiative outcomes.

None yet

We continue to monitor

Winning ideas are still being implemented

It is too early to determine a long-term impact on business objectives, but early returns indicate that we will be able to generate more cohesive concepts in a shorter time frame than before using the tool.

Firstly, it is hard to define or describe an ROI for an innovation project (and tool) that is in its experimental phase... But a positive is the impact in the overall engagement of employees, especially in overpopulated structures where it is not easy to "become visible, and the smart ones wait for a chance like this platform.

Where a clear and strong sponsorship is in place, this platform can stimulate ideas that can potentially have a great impact in services improvement

Based on our specific limits in engaging top management, we still cannot see a speed in products or processes improvement.

Improved knowledge retention

Elimination of duplicate ideas

Better staging of innovation inputs

Employee engagement.

Efficiencies.

Increased employee productivity by changing the process of a task.

Decreased down time on the job site by implementing charging stations per floor.

Increased employee moral by implementing a video training library of hands-on tasks that are generally overlooked during on-boarding.

We have found it difficult to quantify the value added - still working on ensuring the benefits are measurable... We have often used it to gain an insight into staff options etc.

Increase employee engagement and efficiency.

A much enhanced idea-generation tool than any conventional way we used to have.

Promote productivity through innovation.

Our sight has not been in existence long enough to have these results, however, we expect to see increased employee engagement in the innovation process, giving them a 360 degree view of what's happening with their ideas. We also expect to see an increase in quality of ideas being submitted to our New Product Innovation process.

New services

Better customer service

We've had difficulty attributing any direct ROI to Spigit because we're mostly focused on product ideas and features, and many of our ideas might have (or do concurrently) come through non-Spigit channels within the company.

We have had a mixed impact with employee morale, as people who have a disposition toward innovation and using social tools like this very much appreciated having Spigit available. But people used to the old way of doing things, or those skeptical about the benefits of crowd-sourcing, or those unaccustomed to having their ideas evaluated or criticized, felt like the tool did more harm than good.

Increased visibility to solutions

Probable way of showing support for an idea

We have found ideas to save money.

Increase the productivity

New Products

Better customer service, we focused a challenge around this.

More cross functional collaboration, by allowing many to participate in challenges.