Promising tool but not suitable for global organizations; bad support (worst vendor I have worked with)
- We are on the market for a new tool
- we lost the money and time trying to deploy
Playvox, headquartered in Sunnyvale, California, offers their call center agent monitoring, coaching and QA platform, designed to motivate and improve the performance of call center agents and reps.
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Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | Global |
Supported Languages | English, Spanish, Portuguese |